S T U D Y O N W E L FA R E M e a s u r e s O F W O M E N

EMPLOYEES WITH SPECIAL REFERENCES TO

Z I O N H O S P I TA L D I M A P U R

OF
ZION
DIMAPUR;NAGALAND
PRESENTED BY: TANUSHRI DEY
ROLL/NO.-CH20280066
CONTENTS

I N T R O D U C T I O N
O B J E C T I V E S
R E S E A R C H
METHODOLOGY
R e s p o n d e n t s p r o f i l e
R E S U L T S A N D
DISCUSSIONS
F I N D I N G A S U G G E S T I O N
C O N C L U S I O N
 I N T R O D U C T I O N
 in indian conditions "women's welfare" can be defined as
"improvement of the educational social, economic, health,
political and cultural status of women's leading to their
emancipation and development".

 We l f a r e i n c l u d e s a n y t h i n g t h a t i s d o n e f o r t h e
comfort and improvement of employees and is
provided over and above the wages.

 A company is only as strong and

successful as its members, its
employees, are
 zion hospital and research center
is a joint venture

 The primary aim of Zion hospital is to make available state of

the art medical equipments through which qualified
professions can deliver the competent service to the public at
affordable Charges
 OBJECTIVES

 To s t u d y t h e w e l f a r e f a c i l i t i e s o f w o m e n .

 To s t u d y t h e p r o b l e m s o f g e n d e r
discrimination in the organization.

 To s t u d y t h e p o l i c i e s i m p l e m e n t e d b y t h e
organization to improve the welfare of
women employees.
R E S E A R C H
M E T H O D O L O G Y
 Population : dimapur
 sampel unit: welfare measures of women employees in
zion hospital.
 sample size: 60 RESPONDENTS.
 data collection
 primary data : collected from
questioNnAIRE.
 secondary data: gathered from internet ,
company profile, books journal , etc.
 t o o l s f o r d a t a a n a l y s i s : P E R C E N TA G E M E T H O D ,
tables and pie chart
 Research methodology
Chart 1
DATA ANALYSIS AND INTERPRETATION
1.Are you satisfied with your job?

SL.N OPTIONS RESPONDEN %OF

O. T RESPONDE
NT 18.3% 16.7%
Very satisfied

1 Very satisfied 10 16.7% Satisfied

2 Satisfied 23 38.3%
10% Partially satisfied
3 Partially satisfied 10 16.7%
Dissatisfied
4 Dissatisfies 6 10%
5 No option 11 18.3% No option

16.7% 38.3%

Interpretation: From the above table and chart regarding job satisfaction 38.3% of them are satisfied, 16.7% of
them are very satisfied, whereas 16.7% of them are partially satisfied and 10% of them are dissatisfied.
 2.What are your opinion regarding working environments?
Chart 2
SL.No. OPTIONS RESPONDENT % OF
RESPONDENT
16.7% 18.3%

1 Very Satisfied 11 18.3%

5% Very satisfied

Satisfied 2 Satisfied 22 36.7%

Partially satisfied 3 Partially 14 233%

Satisfied
Dissatisfied

23.3% No option
4 Dissatisfied 3 5%
36.7%
5 No option 10 16.7%

Interpretation: Regarding workimg environment 36.7% of them are satisfied, 18.3% of them are very
satisfied, whereas 23.3% of them are partially satisfied and 5% of them are dissatisfied.
3.What is your opinion regarding working hours?

Chart 3
3 Char t

SL.No. OPTIONS RESPONDENT % OF 10%

13.3%
S RESPONDENT
S

1 Very Satisfied 8 13.3%

Very satisfied
2 Satisfied 30 50%
3 Partially 60 26.7%
26.7% Satisfied
Satisfied
4 Dissatisfied 6 10% Partially satisfied

Dissatisfied

50%

Interpretation: From the above table and chart regarding working hours 50% of them are satisfied, 13.3% of
them are very satisfied, whereas 26.7% of them are partially satisfied and 10% of them are dissatisfied.
 4.What is your opinion regarding salary?
SL.No. OPTIONS RESPONDENCE % of
RESPONDENCE

1 Very Satisfied 5 8.3%

Chart 4 2 Satisfied 27 45%

3 Partially 21 35%
8.3%
11.7% Satisfied

4 Dissatisfied 7 11.7
Very satisfied

Satisfied

Partially satisfied

Dissatisfied
35%
45%

Interpretation: Regarding salary 45% of them are satisfied, 18.3% of them are very
satisfied, whereas 35% of them are partially satisfied and 11.7% of them are dissatisfied.
5.Could you make clear about your opinion regarding housing facilities?

SL.No. OPTIONS RESPONDENCE % OF

RESPONDENCE
1 Very Satisfied 3 5%
Chart 5
2 Satisfied 35 58.3%
5%
15%
3 Partially 13 21.7%
Satisfied
Very satisfied
4 Dissatisfied 9 15% Satisfied
Partially satisfied
22% Dissatisfied

58%

Interpretation: From the above table and chart regarding house facilities 58% of them are satisfied, 5% of them
are very satisfied, whereas 22% of them are partially satisfied and 15% of them are dissatisfied.
 6.What is your opinion regarding medical facilities?

SL.No. OPTIONS RESPONDENC % OF

E RESPONDENCE
Chart 6
1 Very Satisfied 8 13.3%

13% 13%
2 Satisfied 27 45%

Very satisfied
3 Partially Satisfied 17 28.3%
Satisfied

28% Partially satisfied

4 Dissatisfied 8 13.3%
Dissatisfied
45%

Interpretation: From the above table and chart regarding medical facilities 45% of them are satisfied, 13% of
them are very satisfied, whereas 29% of them are partially satisfied and 13% of them are dissatisfied.
7.What is your opinion regarding canteen facilities?

SL.No. OPTIONS RESPONDENCE % OF

RESPONDENCE
Chart 7

1 Very Satisfied 5 8.3% 8.3%

16.7%

2 Satisfied 27 45%
Very satisfied

3 Partially 18 30% Satisfied

Satisfied
Partially satisfied
4 Dissatisfied 10 16.7% Dissatisfied

45%
30%

Interpretation: From the above table and chart regarding canteen facilities 45% of them are satisfied,
8.3% of them are very satisfied, whereas 30% of them are partially satisfied and 16.7% of them are
dissatisfied.
 8.Are you satisfied with your maternity benefits?
Chart 8 SL.No. OPTIONS RESPONDENCE % OF
RESPONDENCE
10%
15%

Very satisfied

Satisfied 1 Very Satisfied 6 10%

Partially satisfied

Dissatisfied 2 Satisfied 29 48.3%

26.7%
4
8.
3 3 Partially 16 26.7%
% Satisfied

4 Dissatisfied 9 15%

Interpretation: From the above table and chart regardng maternity benefits 48.3% of them are satisfied, 10% of
them are very satisfied, whereas 26.7% of them are partially satisfied and 15% of them are dissatisfied.
 9.Are the male colleagues cooperative?

SL.No. OPTIONS RESPONDENCE % OF

RESPONDENCE Chart 9

1 Very cooperative 8 13.3%

2 Cooperative 34 56.7%
10%
3 Partially cooperative 12 20% 13.3%

4 Non-cooperative 6 10% Very cooperative

20%

Cooperative

Partially cooperative

Non-cooperative

56.7%

Interpretation: From the above table and chart it shows that 56.7% of them are cooperative, 13.3% of them
are very cooperative, whereas 20% of them are partially cooperative and 10% of them are non-cooperative.
 10.Is there any gender discrimination?
Chart 10
SL.No. OPTIONS RESPONDENCE % OF
RESPONDENCE
13%

33%

1 YES 8 13.3%
Yes

No 2 NO 32 53.3%
Maybe
3 MAYBE 20 33.3%

53%

Interpretation: The opinion regarding gender discrimination is shown in the table, 50% of the total respondent opined that
they are equally treated with men. On other hand, more than 13% are said that there is discrimination and 33% of think there
might be gender discrimination.
11.Are you satisfied with the women’s grievance cell?

SL.No. OPTIONS RESPONDENCE % OF

RESPONDENCE
Chart 11

1 Very Satisfied 7 11.7% 11.7%

16.7%
2 Satisfied 33 55%
3 Partially 10 16.7%
Satisfied
Very satisfied
4 Dissatisfied 10 16.7%
Satisfied
16.7%
Partially satisfied

Dissatisfied

55%

Interpretation: From the above table and chart regarding women’s grievance cell 55% of them are satisfied,11.7%
of them are very satisfied, whereas 16.7% of them are partially satisfied and 16.7% of them are dissatisfied.
 12.How much does the women’s development program satisfy
you?
Chart 12 SL.No. OPTIONS RESPONDENCE % OF
RESPONDENCE

10% 11.7%

1 Very Satisfied 7 11.7%$

Very satisfied
2 Satisfied 33 55%
Satisfied
23.3% 3 Partially 14 23.3%
Partially satisfied Satisfied
Dissatisfied
4 Dissatisfied 6 10%

55%

Interpretation: From the above table and chart it shows that majority(55%) has satisfaction towards the women
development programmes, 11.7% of them are very satisfied and 23.3% of them have no openinon to express and are
partially satisfied whereas 10% of them are dissatisfied.
 F I N D I N G S
 The women employees in ZION Hospital are generally satisfied with their jobs, with some exception.

 50% of the respondents have expressed satisfaction about the working hours. This has been mostly
expressed by the age group of 31- 40 and 41-50.

 It is observed that, 11.7% are dissatisfied and 35% are partially satisfied with their salary. The
dissatisfaction is also found high in the age groups of 41- 50. The dissatisfaction is also found high in
the age groups of 41-50 and 31- 40.

 Regarding housing, medical, and canteen facilities, the respondents are generally satisfied. Even
though some of the respondents have been expressed their dissatisfaction.

 Regarding maternity benefits AND women's grievance cell the respondents have expressed
their satisfaction.

 Gender discrimination is less according to 60% of the total respondents. But on the other hand
the response of the 13% that there is gender discrimination.
 S U G G E S T I O N S

1. Women development programmes should be conducted more

effectively and participation of women employees must be ensured.
2. 2. Management should also take effective steps to make sure that the
participation of women in decision making

3. Effective step should be taken to enhance the transportation facilities and also
introduce other needed facilities to women employees.
4. The company can improve the grievance handling system so that they can increase
employee satisfaction
 C O N C L U S I O N

The study on welfare measure of women employees helps the

management to know the satisfaction level of the employees about
t h e w e l f a r e m e a s u r e p r o v i d e d b y t h e c o m p a n y. F r o m t h i s s t u d y w e
can infer that the majority of the women employees are satisfied
with the welfare measures.

But there are also some dissatisfied employees in the

organization.Though gender discrimination is not much prevailing
in the organization, the dissatisfaction expressed by some sections
a r e t o b e v i e w e d s e r i o u s l y. T h e o r g a n i z a t i o n c a n c o n s i d e r a l l t h e
suggestions of the study for further policy formulation.
THANK YOU