decision must be made about the appropriate behavior Ethical dilemma is a situation a person faces in which a The six-step approach to resolving ethical decision must be made about dilemmas: 1. Obtain the relevant facts. the appropriate behavior 2. Identify the ethical issues from the facts. 3. Determine who is affected by the outcome of the dilemma and how each person or group is affected. 4. Identify the alternatives available to the person who must resolve the dilemma. 5. Identify the likely consequences of each alternative. 6. Decide the appropriate CASE: Bert Cruz has been working for 6 months as a staff assistant for a law firm, Alvendia and Castro. Currently he is assigned to the case of Ryan Manufacturing Company under the supervision of Carlos Reyes, an experienced senior lawyer. There are three junior legal of assistants assigned to the case, including Bert, Carlos and more experienced assistant, Manha Sy. During lunch on the first day, Carlos says, "It will be necessary for us to work a few extra hours on our own time to make sure we come in on budget. This case isn't very profitable anyway, and we don't want to hurt our firm by going over budget. We can accomplish this easily by coming in a half hour early, taking a short lunch break, and working an hour or so after normal quitting time. We just won't write that time down on our time report." Bert recalls reading in the firm's policy manual that working hours and not charging for them on the time report is a violation of Alvendia and Castro employment policy. He also knows that seniors are paid bonuses, instead of overtime, whereas staffs are paid for overtime but get no bonuses. Later, when discussing the issue with Martha, she says, “Carlos does this on all of his job. He is likely to be our firm's next manager. The partners think he is great because his job always come in under budget. He rewards us by giving us good engagement evaluations, especially under the cooperative attitude category. Several of the other seniors’ staff follow the same practice.” Who is affected and How is each affected:
1.Bert 2.Martha 3.Carlos 4.Alvendia and Castro 5.Staff assigned to Rayon manufacturing in the future 6.Other staff in the firm Bert available alternatives:
• Refuse to work the additional hours.
• Perform in the manner requested. • Inform Carlos that he will not work the additional hours. • Talk to manager or partner about Carlos request. • Refuse to work in engagement. • Quit working for the firm. Appropriate action THANK YOU!
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