IT-402

PRESENTATION ON
EFFECTIVE BY :-
COMMUNICATION SRIKAR
HARDIK
ROHAN
VIVAN
WHAT DO YOU MEAN BY EFFECTIVE
COMMUNICATION ?

Great leaders and well known personalities around the

world like Mahatma Gandhi , Nelson Mandela , Narendra
Modi and others have been inspirational because of their
effective communication skills.

Effective communication implies that the

transmitted content has been received and
understood bye the receiver in a manner that was
intended by the sender.
FACTORS OF EFFECTIVE COMMUNICATION

 Content Simple messages can be

misunderstood . Some words have different
meanings depending on the context which may
confuse at times. To make communication
effective , construct proper sentences and use
the right words . Hence content is an important
factor.
Process The non-verbal elements in the speech grabs more attention .
According to a research , only 7% interpretation of spoken communication comes
from words alone , 55% comes from body language and 38% from intonation .
Hence , effective communication happens only when the verbal messages is
consistent with the tone and body language.

Context It refers to the situation or the environment in which the

message is delivered , including the physical environment , cultural
factors and developmental factors .
THE 7C’s OF COMMUNICATION
Clear It must be as transparent as possible . Clarity is about avoiding the use of
complex words , sentences and confusing language.
Concise Conciseness refers to explaining things in a brief yet comprehensive
manner . Unnecessary details make it ineffective.
Concrete Concreteness refers to communication that is believable and credible
, in order to create trust between the communicators . Concrete communication
is being specific and clear rather than being vague and general.
Correct Accuracy is on important because it avoids miscommunication and
mistrust, and creates a positive image in the mind of the receiver.
 Coherent – A coherent message is logical and makes sense
to the receiver . All the sentences in written communications
should be connected and be relevant to the main topic .
Coherence deals with the fluency of communication.
 Complete – A complete message will have all the
information the receiver needs to know. To ensure that a
message is complete, it is essential to think of the questions
the receiver might have when he receives the message.
 Courteous – The feelings and views of the receiver
along with his knowledge , experience , and age , must be
considered. It shows respect for the receiver.
 Benefits of Effective Communication
 Effective communication reduces misunderstanding and prevents us from over
looking important information which saves time.
 It creates comfortable environment where people of same or different
genders , religions , and cultural backgrounds who behave and think
differently can share their thoughts , feelings and ideas.
 It allows the people involved to build trust and remove any negative emotions
which results in a desire to work towards a common goal.
 It increases our self respect because we can deliver our message confidently
and receive the outcome we have hoped for.