ISO 9001

Quality Management System (QMS)

Workshop 1: Company Scope, Policy and
company’s information

Presented
by
Sanjay Barthakur
Lead Auditor for ISO 9001, 20000-1, 27001 & 22301
RABQSA certified ISO 27001 Skill Examiner
ITIL V3 Expert, CISSP, CEH
 AGENDA

 Company full, Brand names & LOGO

 Company’s address  Scope
 Quality Policy
 Company’s background
 Company’s services  Quality Objectives

 Roles and Responsibility Chart  Process Flowchart

 Organization Chart  MR’s info.

 Outsourced process  Company’s info.

 Tasks list
 List of applicable Legal Requirement
 Project Milestones
 1. Company’s name, Brand name,
LOGO
Company’s full name

Company’s brand name (optional)

Company LOGO .
 2. Company’s address

Company’s Address
.
 3. Company Background

.
 4. Company’s Services

 Security
 Big Data Analytics
 Software Developments
 Cloud Solutions
 Advisory Services
 5. RACI Matrix
Tasks Responsibilities Remarks
Top Management James McGriff President & CEO
ISO 9001 Management Representative Primary contact person for ISO 9001
(MR) E. Gwen Weiler Project
IT Infrastructure Huzefa Chitalwala
BIDs and Proposals Casey Coldclough
Contract & Procurement Casey Coldclough
Business Development & Partnership James McGriff
Strategic Programs James McGriff
Finance , Accounts & Legal Compliance Casey Coldclough
Customer Satisfactions Veronis McGriff
Contract Performance E. Gwen Weiler
Operations
James McGriff
HR
Veronis McGriff
FSO & Physical Security
James McGriff

@copyright 2013, all rights reserved

6. Organization Chart

Gwen to upload to OneDrive

 7. Outsourced Processes

1. Legal Services
2. HR Services
3. Tax Service
4. Financial Audit Service
 8. List of Applicable Legal
Requirement
1. US Employment & Labor Law
2. Federal Acquisition Regulation (FAR) & DFAR
3. Affordable Care Act
4. Data Privacy Act
5. Defense Contract Audit Agency (DCAA)
6. Generally Accepted Accounting Principle (GAAP)
7. National Industrial Security Program Operating Manual (NISPOM)
8. Defense Contract Management Agency (DCMA)
9. Small Business Administration (SBA)
10. International Traffic in Arms Regulations (ITAR)/Export Administration
Regulation (EAR)
ISO 9001 Scope Statement

Same as before
 ISO 9001 Scope Statement
Do not apply clause

Use current ISO QM

Clause #7.1.5.2 Measurement/Traceability

Clause #8.5.3 Customer/External Provider’s Property

Please see Clause explanations under Note Section

 9. Quality Policy

“Use current Policy”

 Quality Objectives

Keep from last QM

Please see QM5 Quality Objective dashboard

Process Flowchart
 MR’s Contact info.

Name: E. Gwen Weiler

Title:

Email:

Phone:

Please see a sample email or letter for MR’s Appointment

 Company Information

Number of staff under scope: 8

Number of Locations: 1

Company website / Phone No. www.penielsolutions.com

Policy/Procedure Author: E. Gwen Weiler

Policy/Procedure Reviewer: Same as before

Policy/Procedure Approver: Same as before

Questions & Answers
Thank you

@copyright 2013, all rights reserved