SOFTWARE

Artificial intelligence (AI) adoption worldwide 2022, by

industry and function
Artificial intelligence (AI) adoption worldwide 2022, by industry and function
AI adoption in organizations worldwide 2022, by industry and function

Human resources Manufacturing Marketing & sales Product/service development Risk

All industries 11% 8% 5% 10% 19%

Business, legal, and professional services 11% 10% 9% 8% 16%

Consumer goods/retail 14% 4% 3% 4% 15%

Financial services 1% 8% 7% 31% 17%

Healthcare/pharma 15% 7% 2% 4% 22%

High tech/telecom 6% 6% 4% 7% 38%

Note(s): Worldwide; 2022

Further information regarding this statistic can be found on Page 4.
2 Source(s): Stanford University; McKinsey & Company; ID 1112982
Artificial intelligence (AI) adoption worldwide 2022, by industry and function
AI adoption in organizations worldwide 2022, by industry and function

Human resources Manufacturing Marketing & sales Product/service Your Headline

development Your Notes:

All industries 11% 8% 5% 10%

Business, legal, and 11% 10% 9% 8%

professional services

Consumer goods/retail 14% 4% 3% 4%

Financial services 1% 8% 7% 31%

Healthcare/pharma 15% 7% 2% 4%

High tech/telecom 6% 6% 4% 7%

Note(s): Worldwide; 2022

Further information regarding this statistic can be found on Page 4.
3 Source(s): Stanford University; McKinsey & Company; ID 1112982
Artificial intelligence (AI) adoption worldwide 2022, by industry and function
AI adoption in organizations worldwide 2022, by industry and function

Description
Source and methodology information
Artificial intelligence (AI) is heavily used for service operations and strategy and corporate finance, with nearly all
Source(s) Stanford University; McKinsey & Company industries reporting around 20 percent usage of AI in these functions. The greatest use of AI in product making
was in the financial services industry, with over 30 percent of respondents using AI in 2023. The use of AI in
Conducted by McKinsey & Company manufacturing and marketing is low, as these can require individual human instincts and so lend themselves
less easily to AI applications.
Survey period 2022

Region(s) Worldwide
AI adoption isn’t easy
Number of respondents n.a.

Age group n.a.

It is no easy task to adapt a new technology of such widespread use as AI. There are numerous pitfalls and
Special characteristics n.a.
problems, both from the use of the technology itself but also from actions by outside agents causing issues.
Published by Stanford University Companies considered cybersecurity to be chief among the risks being mitigated when adapting AI in 2022. In
addition, regulatory compliance was a considerable challenge, stemming from a strong need to respect
Publication date March 2023 information privacy among users.

Original source Artificial Intelligence Index Report 2023, page 202

Website URL visit the website Employment faces steep headwinds

Notes: n.a.

AI will have a considerable effect on the labor needs of nations worldwide. Of the many professions, office and
administrative support are facing the greatest risk of automation. These are linear and formulaic positions, with
many of their duties delegable to advanced programs.