Copyright © 2016 Pearson Education, Ltd.

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Chapter 2
Job Analysis
 Objective

1. Discuss the process of job analysis, including

why it is important.
2. Explain and use at least three methods of
collecting job analysis information.
 Contents

• Define Job analysis

• Process of job analysis
• Results of job analysis
• Methods
Discuss the process of job analysis
and
Why it is important
 Job Analysis

A job analysis is the procedure to determine (decide) the duties and

skill requirements of a job and the kind of person who should be hired
for it
 The Basics of Job Analysis

• Work activities
• Human behaviors
• Machines, tools, equipment, and work aids
• Performance standards
• Job context
• Human requirements
Uses of Job Analysis Information
 Conducting a Job Analysis

• Identify how will information be used

• Review relevant background information
• Select representative positions
• Collect and analyze data
• Verify
• Develop job description and job specification
 Processes Involved in Job Analysis

Workflow Analysis

Production
department
Market
Marketing
research
staff/manager
analysis Sale
department

A workflow analysis is the flow of work from job to job

in a work process
Other Processes Involved in Job Analysis
Job redesign
Job Enlargement

Job Rotation

Job Enrichment
 Methods of collecting
job analysis information
Methods for Collecting Job Analysis
Information
Position Analysis Questionnaire (PAQ)
How to write a Job Description
 Job Description Sections

• Job identification
• Job summary
• Responsibilities and duties
• Authority of incumbent
• Standards of performance
• Working conditions
• Job specifications
The Basics of Job Analysis
 Writing Job Specifications

• “What human traits and experience are

required to do this job effectively?”
• Shows what kind of person to recruit and what
qualities you should test that person for