Copyright © 2016 Pearson Education, Ltd.

1-1
 Lecturer

Phan Thị Thanh Huyền

Faculty of Business Administration
Email: huyen.ptt@ou.edu.vn
 Assessment method
Individual • In-class activities: make questions,
20% answer questions, participation,
assignmen
…
t
• CV, Quizzes/ mini-tests

Group project Group assignment (10%)

30%
Presentation (20%)

Open book: multiple choice

Final 50%
50 questions – 60 mins
exam
 W1 W2 W3 W4 W5 W6 W7 W8 W9
Attendance Random
Individual CV X
Quiz on LMS X
Assignment X X X X X X X X X
Group
Presentation X X X X X X
 Forming teams
 5 - 7 members
 Including boys & girls
 How to be successful in this subject?

 Attend 09 sessions in class

 Co-operate with other members
 Read the text book
 Materials

Required t e x t book

Dessler, G. (2020), Human Resource

Management, 17rd Ed, Pearson.
 Materials

Recommended Textbooks and Materials

- Vũ Việt Hằng và Tạ Thị Hồng Hạnh, Quản trị Nguồn
nhân lực, Đại học Mở TPHCM
- Trần Kim Dung, Quản trị nguồn nhân lực, NXB Tổng hợp
- Various sources from various authors to be introduced
in class.
 Subject
Introduction
Human Resources Management
 Objectives of Subject
• Contribute to changing the way students think about
managing people, helping you realize the vital importance
and challenges of current human resource management.
• Give you the opportunity to develop research skills and
decision-making skills through practical exercises and small
research topics.
• Present concepts to explain why managers need to make
important decisions in human resource management.
• Comprehensive analysis of key human resource management
issues from planning, attracting, training - developing and
maintaining a human resource that is relevant to most types
of enterprises.
• Explore the approaches of human resource managers in
practice through case studies.
 Contents

• Chap 1: Introduction to HRM

• Chap 2: Job analysis
• Chap 3: Planning labor needs
• Chap 4,5: Recruitment and Selection
• Chap 6: Training and Development
• Chap 7: Performance appraisal
• Chap 8: Compensation and benefit
• Chap 9: Labor relation
 Chapter 1

Introduction to Human Resources

Management
 Objectives

• Introduce the role of human factors, concepts, goals and

approaches to human resource management in an
organization.
• Describe the main activities in human resource
management
• Describe the roles, tasks and skills needed of personnel
workers.
• Introduce new trends in human resource management.
• Analyzed the factors affecting the human resource
management environment. Trends influence HRM
 Contents

• Definition and Concept of HRM

• History of HRM
• Functions of HRM
• HR Policies and Procedures
• Role of HR Executives
• Trends influence Human Resource Management?
Definition and Concept of HRM
 Concepts

An organization
• A group consisting of people with formally
assigned roles who work together to achieve
the organization’s goals.
Manager
• Someone who is responsible for
accomplishing the organization’s goals, and
who does so by managing the efforts of the
organization’s people.
 Concepts

Human
• To achieve an organization's goals
Resource
• Includes human resources, stock (material),
technological resources, etc. which are
required to achieve an organization's goals.
 Concepts

• Management could be defined as all the tasks

that control to achieve organization's goals
• Management process : The five basic
functions of planning, organizing, staffing,
leading, and controlling.
HAT IS
HUMAN RESOURCE MANAGEMENT?
 Define HRM

• According to Adi Godrej, “all corporate

strengths are dependent on people.”
 Define HRM

• Torrington et al “It is a series of activities

which; first enables working people and the
organization which uses their skills to agree
about the objective and nature of their working
relationship and secondly, ensure that the
agreement is fulfilled."
 Define HRM

• The Policies and practices in carrying out the

“people” or human resource aspects of a
management position including, recruiting,
screening, training, rewarding and appraising.
(Dessler G)
 Define HRM

• “HRM is the function performed in organizations

that facilitates the most effective use of people to
achieve organizational and individual goals.”
(Ivancevich and Glueck)
 Define HRM

The process of acquiring, training, appraising, and

compensating employees, and of attending to their labor
relations, health and safety, and fairness concerns.
 2. History of HRM

• Scientific Management Approach (mid 1900s)

– Study of motion and fatigue
– ‘one-best-way’ to accomplish the task
– Piece-rate system
– Welfare programs
– Failed to bring behavioral changes and
increase in productivity
 2. History of HRM

• Human Relations Approach (1930-40)

– Effect of social and psychological factors
– Relations and respect -> High Productivity
• Human Resources Approach (1970s)
– Principles
• Employees are assets
• Policies, programmes and practices - help
in work and personal development
• Conducive environment
 Video

• Charlie Charpin in industry

 HRM Functions

• Job analysis
Acquiring • Planning labor needs
• Recruitment and Selection

Training and • Onboarding/Orientation

• Training and Development
development

• Performance Appraisal
Maintenance • Compensation and Benefit
• Labor Relation
Roles of human factor
 HR Policies and Procedures

• Conducting job analyses

• Planning labor needs and recruiting job
candidates
• Selecting job candidates
• Orienting and training new employees
• Managing wages and salaries
 HR Policies and Procedures

• Providing incentives and benefits

• Appraising performance
• Communicating
• Training employees and developing managers
• Building employee relations and engagement
 Why is knowing
HR management concepts and techniques
important to supervisors/managers?
 In group

Distinguish the HR management responsibilities

of line managers and staff managers.
 Line Managers’
HRM Responsibilities:

Placing the right person in the right job

Employee orientation

Training employees for new jobs

Improving job performance for each employee

Gaining cooperation & developing smooth

relationships
 Line Managers’
HRM Responsibilities (cont.):
Interpreting the company’s policies &
procedures

Controlling labor costs

Developing the abilities of each person

Creating and maintaining departmental morale

Protecting employees’ health and physical

conditions
Trends influence Human Resource
Management?
Trends Influencing HRM
1. Workforce Diversity Trends
 1.Workforce Diversity Trends

• Workplace diversity refers to the various aspects of labor force

in the organization including:
 Race, nationality, gender
 Sexual orientation, age
 Religion, culture, personality
 Work experience, education and more
2. Technology & Workforce Trends

Technology changes the nature of

work, brings employment opportunities
in different occupations

Service Jobs: enormous moving from

manufacturing jobs to service jobs by
the development of service

Human Capital: emphasize workers’

knowledge, education, training,
skills, and expertise
 3. Globalization & Competition Trade

Refers to the tendency of firms to widen their business to new

markets abroad
Globalization lead to more competition
More competition means more pressure to lower costs, make
employees more productive, and do things better…
4. Economic Challenges
 5. Economic & Workforce Projections

• Unemployment rate
• Slow-growing labor force
• Aging population
• Unbalanced labor force