MOTIVATION FRUSTRATION

• Provide a place to hang • Fuel price goes up

out • Riots around cafe location
• Introducing Indonesian
Coffe to customers

Iskandar GOALS HOBBIES AND

• To secure cafe operational INTERESTS
Gender: Male • To present great food to
Age: 33 the customer
• Playing Music
Status: Married • Playing sports
Occupation: Operation
Manager Cafe
Education: Bachelor's
Degree
Location: Jakarta
Income: >5Million
Personality: Extrovert
 reduce food
When Iskandar are trying to waste

Tools Hired Reasons for hire Barrier for hire

To optimize food
Skillful employee ingredients Hard to find

Great social skills to More understand

experienced create best possible what customer Hard to find
employee customer experience needs