PRRP 2023 and PPB

2024
Program Photo
Health and Gender
support Project.

RRP, Cox’s Bazar

October’ 2023
About Sector/OP

Protection- GBV

• GBV Prevention
• GBV Response
What went well in sector/focus area
in 2023 as per plan? (WFS)
1. Empowerment activities – technical skill
development, leadership development,
2. GBV response – Strengthened GBV
response service. Sensitized community,
increased community resiliency through
structured psychosocial services i.e.; GBV
case management and referral services.
3. GBV Prevention– ensured participation of all
the people from different corners of the camp
for preventing gender-based violence through
different outreach awareness sessions.
4. Information service center – community
participation and empowerment.
5. Community engagement through religious
leaders' participation (both male and female) –
child marriage prevention, protection message
dissemination
6. Our Group member working on preventing
child marriage.
7. Our group member disseminate the message
to the community.
8. Ensure Overall administrative support
What were the enabling factors to
achieve well?
1. Staff capacity building
2. Team spirit and passionate team effort
3. Coordination with donors, sectors and govt.
stakeholders and support of the stakeholders
4. Regular monitoring and follow up
5. Work plan revision
6. A safe space/facilities for women, adolescent
girls and community people
7. Male and boy’s engagement
8. Ensuring Community engagement and
participation
9. Amplifying the voice of the community
10. Addressing the need of the left behind
community people especially women and girls
and other intersectional identities
11. Properly maintained electronic case files
documentation with password and hard copies
stored in lockable cabinet.
12. Ensures operation of equipment by completing
preventive maintenance requirements, calling
for repairs, maintaining equipment inventories
and evaluating new equipment and techniques.
What went well in sector/focus area in What were the enabling factors to
2023 as per plan? (WFS) achieve well?
9.Volunteer skill development (empowerment, 13. By maintaining' Do no harm and privacy policy of
leadership, awareness session, training, community survivor nurse ensured first aid to 60% women and
led activity implementation. ) girls through 24/7 support and raised SRHR
10.Self care intervention, increased resiliency awareness.
11.Complaint and feedback response mechanism
(CFRM)
12.First aid and SRHR awareness
What went well in sector/focus area What were the enabling factors to
in 2023 as per plan? (OCC) achieve well?
1. Strengthened GBV response service: 1. Staff capacity building trough training and regular
Enhance resiliency through providing supervision
structured psychosocial services i.e.; GBV 2. Coordination with donors, hospital authorities
case management and referral services. and AAB admin
2. Maintaining a communicative relationship & 3. Team spirit and passionate team effort
taking the initiative to make the Upazila level 4. Regular monitoring and follow up
duty bearers accountable to ensure support for 5. A safe space/facilities for women, adolescent
the GBV survivors. girls.
3. The activities in OCCell is running full fledge. 6. A cooperative relationship with all the Members
All the services are being provided with the of SVAW committee.
collaboration of the Hospital authority. 7. Due to good coordination and Collaboration with
4. A referral pathway & service mapping has MoWFHA
been developed and being updated on a 8. Training & workshops for GBV Orientation &
regular basis referral Pathway discussions with the
5. Arranging and Conducting Monthly meetings participation of different Govt. Stakeholders from
with the SVAW committee Upazila Level Has been Conducted
6. Providing GBV orientations to the Upazilla
level Stake holder

7. Renovation of District OCC - The renovation of

District OCC was completed effectively by
adhering to hospital authorities' guidelines.
There is a well-established case management
room, examination room, and survivor ward,
nurse’s room, child play corner
8. CFRM data collection: CFRM data is collected
on a regular basis from beneficiaries.
What went well in sector/focus area in What were the enabling factors to
2023 as per plan? (OCC) achieve well?
1. Successful screening of any mental health
issues like PTSD, Depression etc and need
basis referral to psychiatrist.
2. School Session (planning and conduct) &
Outreach session in 4 upzilla.
3. Training Conduct and module and content
development.
4. Providing basic orientation on GBV during
meeting with govt. stakeholders management
room, examination room, and survivor ward,
nurse’s room, child play corner
5. Liasion maintain and networking
6. CMR Team Establishment in Ukhiya Upzilla.
7. Maintain official files, register
8. Reporting and Documentation
1. By conducting school session and Outreach
session , many school going children are
becoming aware about GBV response services
provided by one stop crisis cell .Hence those
student can work as a agent of change for the
rest of the society by disseminating the
message.
2. We have developed a fundamental training
module titled ‘Trauma management for non-
speciliazed professional’
3. Hospital Coordination meeting chaired by
UH&FPO /RMO.
4. Debriefing Meeting chaired by Officer-in-charge
in police station.
5. The nurse is actively involved in establishing and
integrating into the Clinical Management of Rape
(CMR) team, enhancing survivor care and
support services with dignity.
What did not work well in Why did not work well?
sector/focus area in 2023 as per
plan? (WFS)

1. It take some time for community engagement 1. Due to CIC permission

through religious leaders' participation (both 2. Local transport (staff, participants), especially
male and female). women and persons with disabilities
2. Security issue, unrest camp situation, budget 3. A local bazar situated besides our WFS
shortage 4. now our group members are working with the
3. Community people were depended on the block majhi together. And community people
majhi only. come to them also for seeking help and
information
What did not work well in
sector/focus area in 2023 as per
plan? (OCC)
1. Coordination meeting wasn’t held
consistently
2. Hospital staff isn’t gender sensitive
3. Service provision isn’t disability
inclusive
4. Lack of human resource
5. There is a occasional scarcity of
Psychiatric support.
6. Survivor referred did not work
successfully.
7. Conducting SVAW meeting timely
Why did not work well?
1. The Memorandum of Understanding
has not yet been signed.
2. GBV-trained employees are routinely
transferred to different departments.
3. The center is not accessible to
people with disabilities; case workers
should obtain specialized training for
people with disabilities.\
4. Because only one MHPSS available
to provide services.
5. safe shelter in the surrounding
workstation
6. Women affairs Officer are
responsible for three Upazila that’s
way she does not get enough time
for SVAW meeting. It’s a challenge to
conduct SVAW Meeting.
What could have been improved further/What were the opportunities?

WFS:

1. Prioritizing Integration (GBV and child protection activities)

2. Integration - SRHR and MHPSS
3. Technical Skill
4. Linked GBV survivors in income generating activities.

OCC:
5. More coordination with Government and providing training related survivor
centered approach.
6. Sometime during training or leave its difficult to maintain 24/7 properly because of
staff shortage
7. Structured approaches for community awareness involving the religious leaders
8. Establishing shelter home for survivors
9. Providing vehicle for outreach session
What lessons learned or best practices captured this year?

WFS:
1. Women learning center – women can enhance their capacity on literacy who are
out of education facilities.
2. Indoor recreational Activities.
3. PSS group session
4. Technical Skill Development through PSS activities.

OCC:
5. The following session was more productive as each case was thoroughly
documented.
6. Regular communication with different stakeholders has improved the effectiveness
of the GBV service.
7. Because each survivor situation was unique, going with the survivor flow was the
best strategy in case management service
8. providing case management service to male children indicates initiative of gender
transformative approaches
9. Regular capacity development through training and supervision has a significant
impact on skill development.
10. The provision of referral costs based on survivor need increased the number of
follow-up sessions.
What were the challenges faced to
achieving planned objectives this
year?
1. Security issue, unrest camp situation.
2. Other service providers don’t want to
receive referral form
3. Insufficient support (Staff) of MHPSS
service
4. Transportation and security concerns
in remote places in Ukhia Upazila
during outreach sessions.
5. Survivors often demand the
prescribed medicine or money to buy
medicine which are not available in
the health complex
6. UNO sir instructed the concerned
(WCAO) to call the meeting every two
month as the concerned doesn’t stay
in the area she doesn’t show any
interest to call the meeting on time.
7. In rainy season it becomes difficult to
How did mitigate/overcome these
challenges?
1. We coordinate with CIC, Site
management and Other service
provider about referral.
2. Collaborate with other implementing
partners of the HGSP project and
government stakeholders (e.g., Tottho
Apa) to conduct outreach together in
remote areas.
3. Strong academic background,
extensive training, and practical field
experience enable practical solutions
to almost every problem.
4. We inform survivor that our service
and service limitation we can’t provide
medicine or money to buy medicine
either and we also inform survivors
about referral cost Conveyance)
5. I remined uno sir about the SVAW
SWOT Analysis of Sector/Focus Area/Team
Strength Weakness
Short project
Sustainability
Skilled service provider Limited human resources, limited cultural
communication skills, resilience competence.
strong team spirit Lack of facilities for PWD,
Strong networking with GO and NGO’s

Opportunities Threat

Security
Good team bonding Emotional and mental strain, vicarious
Services provide under one roof trauma, legal and ethical challenges,
Temporary self shelter stigma, and cultural barriers.
Research, policy development,
community engagement, training,
education, advocacy, working closely with
beneficiaries to provide GBV services
along with health services in hospitals.
Stakeholders (Different stakeholders like CMO, RMO, UH&FPO,UNO etc)
Reflections/Feedback about RRP Program in 2023
Stakeholders:
CMO:
ActionAid has created a safe zone for community women and girls where they can
get their desired services (Indoor and outdoor awareness session, PSS session ,
recreational activities, Midwifery service etc. ) and get proper information and they
can complain if there is any complain.
As ActionAid is a only service provider working in GBV response area in camp 12,
they are doing this with passion. Since GBV response service is a sensitive area, I
was aware of the quality of their work, and I found they have very high-quality staff
and staff are also coordinating with me accordingly.
Recommendation:
• Storage sufficient family planning kits.
• Arranging couple counselling for family planning.
Investigation Officer’s quote of Kutubdia Thana:
Earlier it was very difficult to provide services to rape victims as there was no CMR
procedure in the hospital but now CMR procedure is done by UHC doctors at OCC
maintaining the confidentiality of the survivor .Thanks to the hospital authorities and
the OCC team, our suffering has been greatly reduced as now we do not have to go
to the district Sadar hospital for sample identification, ‘Investigation officer said.
Stakeholders (Different stakeholders like CMO, RMO, UH&FPO,UNO etc)
Reflections/Feedback about RRP Program in 2023
Hospital Authorities quote of Kutubdia Health Complex:
UH&FPO said that,”OCC is an important part like other services of the hospital and
OCC now makes it easier for survivors to reach out and avail the needed services as
per priorities, so all of you are requested to coordinate and support each other to
ensure quality services”.
Chairman’s Quote of Kutubdia Upazila:
We were already aware of OCC. OCC is the best platform to provide services to
abused women where women get a good environment to share their stories’,
Chairman said.
• Using visible materials/IEC materials during school session
• Appreciated the quality of work/implementation
• Highly engaging staff
RMO of Moheskhali recommend that:
Once before the establishment of OCC, the people of Maheshkhali could not get
survivor support, nor were they aware of the services provided for GBV survivors.
People of Maheshkhali feel that OCC services are very effective and they build trust
in OCC. Therefore OCC services should be sustained for the further needs of the
people of Maheshkhali.
Next Year Priority/Plan Tentative
Budget
for 2024
1. Collaboration and coordination with Govt. and other sectors education,
child protection, health, shelter, wash etc.
2. GBV response – Strengthened GBV response service. Sensitized
community, increased community resiliency through structured
psychosocial services i.e.; GBV case management and referral
services.
3. GBV Prevention– ensured participation of all the people from different
corners of the camp for preventing gender-based violence through
different outreach awareness sessions.
4. Information service center – community participation and
empowerment.
5. Community engagement through religious leaders' participation (both
male and female) – child marriage prevention, protection message
dissemination
6. Volunteer skill development (empowerment, leadership, awareness
session, training, community led activity implementation. )
7. Self care intervention, increased resiliency
8. Complaint and feedback response mechanism (CFRM)
9. Inclusion of Person with disabilities.
10. Implement regular performance evaluations to identify areas needing
Next Year Priority/Plan Tentative
Budget
for 2024
1. SRHR training for all staff of Kutubdia.
2. CMR training for Nurse
3. The 24/7 support staff requested for weekend vacation.
4. Dignity kits for GBV survivors
5. Working with gender diverse population i.e., transgender and persons
with disabilities
6. Volunteer skill development
7. Engaging religious leaders to ensure protection and awareness (child
marriage and law enforcement) following with social cohesion
8. Use of IEC materials in outreach session
Thank You