NetAct Reports to Maximize

Troubleshooting
NetAct Reports
Accessibility counters
PRACH Optimization - Accessibility Parameters
Accessibility RACH Failure reason
Accessibility Optimization Procedure
Accessibility RRC and ERAB Failure Reasons
DROP Ratio – Categorization of Failure counters
VoLTE Drop – Optimization Process
 Site Performance Monitoring

 Ensure that all cells/layers are taking voice and data traffic
 Don’t just rely on erl value, might be its just HO traffic… also check the following:
 RRC connections for LTE/3G
 TCH connections for 2G

 Check major KPIs (DCR, AFR, Traffic) on site level.

 If degradation is noticed on site level, drill down to cell/layer level and immediately
coordinate with market engineer for immediate resolution.
 Site Stabilization/Troubleshooting

If KPI is degraded especially AFR & DCR, the following initial steps are recommended to be undertaken :

 As a precaution for the expected coverage range of L700, dlRsboost was set to 0 dB and L700 RETs were

set to L2100 + 4. If it’s not the case and site is degraded, implement this settings.
 Check if LMS parameter settings were implemented especially for sites integrated the last few days as

this may have been missed during the audit.

 Check for any hardware issues/alarms and RTWP stats. Escalate it immediately to NI team for immediate

resolution.

 If severe degradation is observed that may be caused by overshooting, aggressive down tilt can be immediately applied
to stop the bleeding while analysis is on-going for the permanent fix.
 If severe degradation is due to HW issue, LOCKING the cell can be an option but needs approval from TMO.
 Site Stabilization/Troubleshooting

If initial steps from the previous slide was already undertaken the following checks can also help :

AFR
 Most of the time cell is overshooting so try to contain it by adjusting RET.
 Verify PRACHCS value if it corresponds to actual coverage footprint
 Verify Antenna RTT Delay value
 Check Idle Mode related parameters e.g. IRFIM

DCR
 DCR issues has directly correlation with HO so check HO stats per adjacency
 RF coverage and dominance still has a huge impact on drop call issues, so check if RET settings are
appropriate and cell is not overshooting. Check TA data.
 Check HO related parameters e.g. LNHOIF
 4G Optimization Checks
Sl.No 4G optimization Checks Common Reports to fetch
Accessibility
1 Traffic Pattern to be checked - Sector/ carrier/layer
Retainability
Alarm & TT Status - Major Alarms to be escalated to Market team like VSWR Issue, Cell Availability for Source and
2 Neighbor Cell TA / Coverage reports
3 RET & Mechanical angle (Pre-Post) Mobility
4 Antenna height & Orientation ( Azimuth) change after Cutover (RFDS), Antenna Change after cutover (RFDS)
5 RTWP issues
6 Carrier Aggregation and MLO parameter Audit
Market Specific
7 Site location, AMSL variation, inter-site distance Best Practices
8 Feeder Loss / RTT settings after cutover
MHA settings/MHA Gain/Feeder Voltage should be 12V/MHA Faults enabled/DC Voltage should be enabled in Active
9 Antenna Ports
Best Practices 2 LTE RTWP
10 Neighbor Verification ( LNADJG,LNADJW, LNHOG and LNHOW)
11 PRE-POST TA Samples
12 Parameter comparison with Market settings ( Pre -Post Dump Correction)
13 Neighbor site KPI trend & Alarms T-Mobile Rural
Americas L700 Implementati
14 Co-located other technology traffic & alarms
First& second tier neighbor verification, Need to update IRFIM and LNHOIF tables for respective frequencies if
15 required
16 Baseline Date - check Spikes during baseline or irrelevant Baseline

17 Request for Baseline Date change if any event happened during the captured days
18 Check BTS Manager Commissioning files for Value error with respect to CIQ
19 Justification to be Prepared if all optimization efforts exhausted
 3G Optimization Checks
Sl.No 3G Optimization Checklist

1 Traffic Pattern to be checked - Sector/layer/technology Impact ( For WCELS)

2 Alarm & TT Status - Major Alarms to be escalated to Market team like VSWR Issue 3G Checklist
3 RET & Mechanical angle (Pre-Post)
4 Antenna height & Orientation ( Azimuth) change after Cutover (RFDS)
5 Antenna Change after cutover (RFDS)
6 Antenna sensitivity issues & Main & diversity signal strength difference(Rx level monitoring)
7 New Sector Introduction after cutover so Azimuth Changes with respect to Baseline
8 Site location, AMSL variation, inter-site distance 3G Optimization
9 Carrier power - Cell Max Power ( BTS Manager Vs CM Editor)
10 Feeder Loss settings after cutover

11 MHA settings/MHA Gain/Feeder Voltage should be 12V/MHA Faults enabled/DC Voltage should be enabled in Active
Antenna Ports
12 UE distribution & Footprint (TA Samples/PRACH samples) - Pre-Post iPhone Sw
13 RTWP & Mobile Tx Power Check Upgrade Justification
14 Power parameter settings verification(CPICH Ptx & Prx - May vary with Market)
15 Parameter comparison with Market settings ( Pre -Post Dump Correction)
16 Neighbor site KPI trend & Alarms
17 Accessibility & Retainability reason wise bifurcations
18 Co-located other technology traffic & alarms
3G Justification
19 First & second tier neighbor verification
20 SHO IFHO & IRAT status
 3G Optimization Checks continued..
Sl.No 3G Optimization Checklist Common Reports to fetch
Accessibility
21 RRC Connection requested at what RSCP level - Check
Retainability
22 Ec/No at what level of RRC Connection Request - Check
Coverage/Cell Power Report
23 Introduction of additional components (Diplexer) - Monitor ( Hardware suspect)
24 if degradation happened after Major alarms - Request for Site Reset/FTM Reboot Code Utilization & Spreading factor Utilization
25 Core & Border FMCx identifier vérification PRACH Report
26 Carrier Removal & new carrier additions SHO/IFHO/IRAT report
27 New neighbor sites or sectors introduction Mobility
28 For Traffic Balancing - LNHOW Parameters
29 Baseline Date - check Spikes during baseline or irrelevant Baseline
30 Request for Baseline Date change if any event happened during the captured days
Traffic 3G Justification
31
Check for RRC/RAB Attempts & Raw count on the access failures/drops to compare the Pre-Post for Exclusion Justification
32 Low Call Attempts - Go for Exclusion
33 Justification to be prepared if all optimization efforts exhausted

MHA Issues
 2G Optimization Checks
Sl.No 2G Optimization Checklist

1 Traffic Pattern to be checked – Host Sector/Neighbor sites

2 Alarm & TT Status - Major Alarms to be escalated to Market team like VSWR Issue
3 RET & Mechanical angle (Pre-Post) 2G Checklist
4 Antenna height & Orientation ( Azimuth) change after Cutover (RFDS)
5 Antenna Change after cutover (RFDS)
6 Antenna sensitivity issues & Main & diversity signal strength difference(Rx level monitoring)
7 New Sector Introduction after cutover so Azimuth Changes with respect to Baseline
8 Site location, AMSL variation, inter-site distance
9 Feeder Loss settings after cutover
MHA settings/MHA Gain/Feeder Voltage should be 12V/MHA Faults enabled/DC Voltage should be enabled in 2G Optimization
10 Active Antenna Ports
11 PRE-POST TA Samples
12 Parameter comparison with Market settings ( Pre -Post Dump Correction)
13 Neighbor site KPI trend & Alarms
14 Collocated other technology traffic & alarms
15 First & second tier neighbor verification
16 if degradation happened after Major alarms - Request for Site Reset/FTM Reboot
17 Baseline Date - check Spikes during baseline or irrelevant Baseline
18 Request for Baseline Date change if any event happened during the captured days

19 Check BTS Manager Commissioning files for Value error with respect to CIQ

20 Justification to be prepared if all optimization efforts exhausted

 TMO Software Versions

Technology Network Element Software Version

GSM (ESMB) BTS Flexi_Multiradio_BTS_EX18_BL040_A51_A53
BTS Manager 2G_BTS_Site_Manager_GSM18_BL170
GSM (FSMF) BTS
Flexi_Multiradio10_BTS_GF18_REL_P8_BL309_A51_A53
BTS Manager 2G_BTS_Site_Manager_GSM18_BL163
UMTS NodeB WBTS18_0000_0164_06
NodeB Manager BTSSiteEM-WBTS18-1709_207_00
LTE eNodeB FL17A_ENB_0000_000959_000000
eNodeB Manager FL17A_BTSSM_0000_000342_000000
LTE Flexi eNodeB FLF16A_ENB_0000_000742_000003
Zone Micro
eNodeB Manager FLF16A_BTSSM_0000_000200_000000
LTE Flexi eNodeB FLF17A_ENB_0000_001296_000000
Zone Pico
eNodeB Manager FLF17A_BTSSM_0000_000224_000000
LTE Airscale eNodeB FL17A_ENB_1000_000926_000000
eNodeB Manager FL17ASP1_BTSSM_1708_000379_000000
 Basic & Handy:: Must Check

1. Configuration changes details.

2. All MHA/RETs to be configure /status.
3. TT and Alarm status and alarm history if any.
4. Parameters check from One click , 3G Power parameter check , LTE LMS parameter
check.
5. KPI degradation clarity which layer / sector having degradation and contributing for
combo KPI.
6. Timing advance comparison Pre-post.
7. Antenna loss , RTT delay to be verify .
8. Neighbour basic check LNADJW , LADJG,ADJG, ADJI,ADJS and GNFL , UFIM
definitions.
9. Handover/Mobility report check analysis .
10. RTWP/RSSI check .
11. Average reported CQI , Power Headroom , UL PUCCH , UL PUSCH status
12. System report , Accessibility , Retainability report analysis cell wise.
13. Mini Cluster to be created and self-site mini cluster for sector add sites so actual KPI can
be generated from TPIM.
14. If SWAP case is suspected, please analyse through Handover attempts.
15. pMax/dlCellPwrRed settings
Issue Resolution Flow Chart
 Site/NodeB/EnodeB level convention will be <Technology>+ <SiteID> +<additional site/nodeb/enodeb..>
Cell level convention will be <Technology/Spectrum>+ <SiteID> + <SectorID> + <CarrierID>