“Innovative Ideas / New thought”

- MHI
 • Inroom billing service to cut down noise in the process.
• Spoc will be allocated for every IP patient to enhance patient experience.
• Service QR code if implemented in the rooms and common areas will help to tag in any concern
and services ordered.
DESIGNING THE SERVICE • Software to enhance F&B in room services including vessel clearance.
EXPERIENCE
• STREAMLINING REVENUE LEAKAGE TO ZERO- Night OPD consultations and observations from
LDR/OT to the Billing
• Leads/Cross consultation optimization to increase in the conversion.
• SURPRISE AUDITS – 1 HOD will be rostered in a week

LACTATION SUPPORT -Launching the lactation committee- Led by the Sr. consultants & NS –Discuss on the newest trends
and address the challenges for that month.
PROGRAM ME
- Applying for BPNI program to get certification for baby friendly hospital tag which adheres to
strict breast feeding programme.
-Lactation nurse availability round the clock including lactation OPD consultation.

-Cosmetology & IVF to increase Ebita margins.

Ancillary Services Enhancement
SERVICE LINE -Homevisit for perinatal period.
-Well women package to cover females from Menarche to Menopause.
-Nutrition package to cover entire perinatal period.
Physiotherapy services package to cover entire perinatal period. Including
weigh loss programme.