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Modified RTTC DTTC Presentation MOBILE NUMBER PORTABILITY
Modified RTTC DTTC Presentation MOBILE NUMBER PORTABILITY
PORTABILITY
PORTING PROCESS
Presented by
Raghu H B,MS(O)
MOBILE NUMBER PORTABILITY
Session Plan
Porting process
Eligibility for Port in
Port in for prepaid and postpaid
Live demo on Port in for postpaid using Kenon FX
Port in cancellations
Live demo on port in for prepaid using sanchar soft
UPC validity and Port in cancellation
Activation of port in number
Common mistakes by CSR
PORTING PROCESS
A.PORT IN PROCESS: “Recipient Operator"
means an Operator who will be providing
mobile service to the subscriber after
porting
B.PORT OUT PROCESS: "Donor Operator"
means a operator from whose network the
subscriber is porting out.
PORT IN PROCESS
Port in is technology independent i.e
customer from CDMA can port in to GSM and
vice versa
Ex: Reliance CDMA can port in to BSNL GSM
Port in is possible from postpaid to prepaid
And prepaid to postpaid
Ex: Vodafone postpaid customer can port in into
BSNL Prepaid
Eligibility for Port in
Should have completed 90 days from the
date of activation of mobile connection or
from the date of last porting of mobile
number.
MNP is allowed within circle.
postpaid customer Should clear all the dues
as per last bill.
Prepaid balance will not be transferred, if any
at the time of porting.
Port in Process of number portability
Subscriber Sends the request for Porting to 1900 in the format
PORT <10 digit mobile Number> to 1900
(All operators will route 1900 to their respective Number Portability
Gateways(NPG))
The NPG will Generate a Unique Porting Code (UPC) 8 Character Code
with first character indicating Donor Operator and Second Character the
LSA eg BX12E531- BSNL Karnataka
The Subscriber approaches Recipient Operator (RNO) fills the CAF with
MNC compliant Port in form.
CCN
X
Subsccriber receives a
short message about
Subscriber
receives a
“Welcome”
short message
the confirmed date and Subscriber replaces and start using
time of the transfer the old SIM card the new
with a new one. subscription.
NPG-A NPG-B
Operator A Operator B
NP Request NP Request
Validation
T1
NP Accept NP Accept of
Initiation
Request
of Date & Time Date & Time
Execution of Porting of Porting
Deactivation
MCH T2
NP Execute NP Execute of
Activation Service
and NP Broadcast
Update Routing Info Update
NP Broadcast
Routing Info
Update
Routing Info
04/12/24 GM(MS-O) CM, KTK 12
Common mistakes by CSR
Not selecting MNP package
Not selecting Ka MSISDN ported line for
entering mobile number
Wrong entry of mobile number
Wrong entry of UPC code
Giving Prepaid sims to customer which are
not loaded in their sanchar soft account.
(Hint:get the stock alloted, all the dummy
sims of MNP porting to your account)
QUESTION &
ANSWERS