HUMAN RESOURCE MANAGEMENT

COURSE INTRODUCTION

Semester – 2
Facilitator – Mr. T. Sivagnana Selvakumar
Assistant Professor
 Why HR is so important in an organization?

⦿ It deals with the ‘human’, one of the most important factor

of production.

⦿ But very difficult to handle.

⦿ Deals in selecting, placing, training, appraising, motivating,
communicating, compensating and many more.
Components of HRM

⦿ Recruitment and selection

⚫ Google (diversity, optimistic)

⚫ SAP Labs (referrals 50%)

⦿ Training and development

⚫ Infosys (47 hrs), Google (120 hrs per year), Hughes (8 weeks –
oasis)

⚫ Growth path

⦿ Compensation – monetary and non-monetary

⚫ Novartis (Incentives, Stock options, Insurance, paid vacations)

⚫ Paternity leave, bereavement leave, furnished houses, awards.

⦿ Maintenance (Satisfaction)
⚫ Employee relations

⚫ Benefits administration

⚫ Performance evaluation, Appraisal

⦿ Working condition and retention

⚫ Deloitee (Gym, Yoga, Coffee day, Restaurants)

⚫ Google (Flexi timing, get-togethers, napping, think room)

⦿ Communication (employee – employer)

⚫ Google (job satisfaction surveys, blogs)

⚫ Mind tree consultants (Selected mind tree minds meet with CEO)

⚫ Hughes (e-greetings)

⚫ Subex (Feel the pulse meet – Seniors interact with juniors to review

growth)
Employers in India with good
HR practices…
 Infosys

• Treats its employees as its key asset

• High level of senior management commitment:
– Communicates & share information with
employees on regular basis
– Stand in lunch queue common for all.
– Play active role in employees events
– Take input from employee before taking decision
Infosys Contd…
• Vigorous recruitment process
– Interviews with HR manager, Potential
supervisor, Supervisor’s manager, Potential
peers & Skill assessment
– Employee referrals
• Social events are organized regularly where
employee & their family both participate.
Infosys Contd…

• “Petit infoscion” is held in which employee's

children get an opportunity to visit parent’s
workplace
• Company’s stocks are given to its employees
• Every employee receives avg. of 47 hrs of training
per year
P & G (India)
⦿ “Has strong Concern for people” - as told by one of
the employee

⦿ Health facility
⚫ Unlimited medical coverage
⚫ Education on health management
⚫ First aid workshop
P & G (India) Contd…

⚫ Stress reduction workshop

⚫ Newsletter on health

⚫ Subsidized health club facility

⚫ Nutrition facility

⦿ Relocation : Many of the P & G (India) are relocated in

Singapore for this :
⚫ Education about new location is given

⚫ For next 2 years company will take care of any

education, training or job of spouse of employee

P & G (India) Contd…
⦿ All initiatives are driven by task force and HR dept. is
facilitator

⦿ Flexitime working, telecommuting, job sharing,

reduced hours of work, etc are in place

⦿ Dedicated data base which collects employees

suggestions on just about anything
 H P (India)
⦿ Flexi time, telecommuting & reduced hours of
employment in place
⦿ Personal need based leaves besides statutory leaves
are there
⚫ 10 days for getting married
⚫ 10 days for preparing for competitive exams
⚫ 8 weeks for legal adoption of a child
⚫ 5 days for an employee who has suffered
bereavement in family
⚫ 5 days for a new father
 H P (India) Contd…

⦿ “Sound of success” is the HP tune which is played at

employee’s B’day or at other achievement occasions
in the entire building

⦿ Annual family ball & party

⦿ On “Special day” employee can take his family out for
dinner at company’s cost once a year (eg B’Day)
 H P (India) Contd…

⦿All employees are eligible for stocks

⦿Employees are encouraged to develop themselves
by training & tuition

⦿Hiring involves – hiring manager, functional

manager & HR manager

⦿Common lunch room for all

⦿Annual picnic is organized
 ICICI Bank

⦿ Internal portal is ICICI universe

⦿ Recruitment through employee referrals is preferred
⦿ Some welfare steps taken are
⚫ Company takes care of employee ward’s admission
into a school

⚫ Holiday homes
⚫ Flexi hours are used sometimes
 ICICI Bank Contd…

⦿ “Saturday Kid’s club” – employee’s kids are brought

to workplace and there is a special instructor for
“learn through fun”

⦿ “Wise guy” is knowledge management portal which

is accessible to all the employees

⦿ Recognition is integral part of culture

 Hughes

⦿ Placement is taken care virtually that is campus and

company are always linked through portal

⦿ It has 8 weeks induction program named “oasis”

⦿ Lateral recruitment through referral is preferred
⦿ Stocks are given to employees
 Hughes Contd…

⦿ Pay revision in six months

⦿ Loyalty awards –
⚫ On completion of one year – watch
⚫ On completion of five year – paid holiday
⦿ Regular parties and celebration of festivals
Hughes Contd…

⦿ Popular awards like –

⚫ Best trouble shooter
⚫ Best mentor
⚫ Best leader
⦿ Regular health checkup camps
Other Examples

⦿ Wipro’s matrimonial site (www.bandhan.com)

⦿ Cognizant has an assessment center to identify
future CEO from star managers

⦿ IBM has cafeteria pay package

⦿ Induslogic has a practice to vote best employee
every quarter where he/she gets an opportunity to
dine with COO
What's trending in HR now?
⦿IoT for Workforce Effectiveness
⦿Chatbots, VR and AR Go to Work
⦿AI has entered the Indian office—is HR ready?
⦿No more human resources: AI invades the
workplace, bot becomes the new hiring manager
⦿Big Data in HR-Fact or Fiction?