WRITTEN

COMMUNICATION:
WRITING STYLE

https://www.business-online-learning.com/communication-quotes.html

LESSON 9 MODULE 4 16/04/2

 OBJECTIVES

By the end of this session, participants must be able to:

 identify three styles of writing

 demonstrate the appropriate use of writing styles in at

least one document of each style.

 expand their vocabulary

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ACTIVATION

What questions do you have about writing style?

What's your attitude towards writing business

documents?

 Jot them down

 Share them in class?

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CONNECTION

Perspectives of Writing Styles

 Structural – word choice, spelling, grammar

 Goal specific – specific docs w/stated/unstated

goals, rules, customs, formats

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CONNECTION

Writing Styles

 Colloquial
These are all influenced by:
 Casual  purpose

 audience (internal/external)
 Formal
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CONNECTION

Features: Colloquial Writing Style

 Informal & conversational

 Uses colorful expressions, slang, and regional phrases

(For eg. Evuh pig got he Saturday, boujee, corny, buh wait nuh)

 Difficult to understand; not formal English

 Not for official purposes

 Not an excuse to offend

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CONNECTION

Colloquial Writing Style

“ok fwiw i did my part n put it in where you asked but my ?

is if the group does not participate do i still get credit for

my part of what i did n also how much do we all have to do

i mean i put in my opinion of the items in order do i also

have to reply to the other team members or what? Thxs”

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CONNECTION

THINK, PAIR, SHARE

Q. In what context could a colloquial writing style be used

and accepted in your company?

 Discuss with a partner.

 Share your responses in class

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CONNECTION

Features: Casual Writing Style

 Involves everyday words and expressions

 Emphasis on the communication interaction itself

 Usually unsuitable for business writing

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CONNECTION

Casual Writing Style

 List three (3) words or phrases you would say to your

friends.

 List three words or phrases that communicate similar

meanings that you would say to your CEO.

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CONNECTION

Features: Formal Writing Style

 Focuses on professional expression w/attention to

roles, protocol, and appearance

 Characterized by its vocabulary (sophisticated)

and syntax (complex)


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CONNECTION

REWRITING THE SCRIPT

 Rewrite the message below to your university professor.

“ok fwiw i did my part n put it in where you asked
but my ? is if the group does not participate do i still get
credit for my part of what i did n also how much do we all
have to do i mean i put in my opinion of the items in order
do i also have to reply to the other team members or
what? Thxs”
 Share your responses in class.
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CONNECTION

Identifying Style
 Pick me up from the airport please. I have two heavy bags. We will meet on

Tuesday as planned. I look forward to it.

 Can you pick me up from the airport? My stuff weighs a ton. But if you're

busy, no worries – I'll take a taxi. See you Tuesday. Should be fun!

 Identify the styles in these examples.

 Rewrite the note in the style that is missing.

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AFFIRMATION

Identifying Style

A new colleague who hasn't done the Business Communication

course must respond to an email request for more information about

the large number of customers with outstanding balances from

September 2023. He/She writes the email on Slide 15, but you

know it is unacceptable and can get him/her fired. Correct it and

 AFFIRMATION
To: corinne_clarke@unicomer.com
Subject: Outstanding Balances
Hi Corinne,
I just read the email though. But ICYMI, I only start
work on November 1 at 8:30 a.m. I am the newest
person here so I don't even know why you would be
asking me for this info. Kemar, my supervisor, wuz
here since 2020; why not ask he?
FYI September is back-to-school and nobody don't pay
no bills.
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Regards,
 AFFIRMATION

As the supervisor, you need to ensure that your colleague

doesn't make this mistake again. Write him/her an email

explaining why it was unacceptable and caution him/her

about tone and the need to be polite and respectful.

situation, problem/objective, solution, closing comment

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