ZTE MSOP Governance

Report

WK12, 2024
n SLA Deep Dive Analysis & Improvement Plan
a
l SLA KPIs WK12 Summary
Bucket 2G SLA 3G SLA 4G SLA 5G SLA
P Improved 5 4  17 4
t Not Improved 4 11 11 8
n WK10-2024 WK11-2024 WK12-2024 WK13-2024 WK14-2024
Finished
Milestone Ongoing
e Plan
11 activities Closed 4 activities Closed 8 activities Closed 25 activities Ongoing 9 activities Planned
m
e 2G SLA KPI IMPROVEMENT 3G SLA IMPROVEMENT LTE SLA IMPROVEMENT 5G SLA IMPROVEMENT
v 2G ACTIVITIES: 3G ACTIVITIES: 4G ACTIVITIES: 5G ACTIVITIES:
• HR retuning and TRX expansion • CFN Offset Feature globalization • Overshooting Optimization for Cell • SCTP/X2 LINK (Transmission)
• GU Mobility Stategy Optmization Milestone
• Concurrent service Optimization edge User • ENDC X2 DSCP Mapping
o • TRX power balance • Weak Coverage SRB Optimization • Physical Optimization to improve • Anchor cell Audit/Optimization
• Neighbor Relation and • Max Fach Power Tuning Coverage for Cases with Poor RSRP • Optimization of punishment
r Parameter aduit and • Service optimization for multi RAB • RRC license and eNB Admission threshold for unstable anchor
Optimization • Overshooting aduit and Failures Optimization cells
p • Parameter Alignment optimization • E-RAB setup failure by other subject • Optimization of punishment
• Overshooting aduit and • Isolated Island Site related study threshold for unstable anchor
m Optimization parameters Optimization • DRX Configuration Optimization cells
• SDCCH Timeslot Re- • Load Balance Statery Optimization • E-RAB release by MME study • Neighbor cell routine checks
dimensioning • Parameter Alignment • Physical Optimization to improve • Missing neighbor optimization
I • Isolated Island Site related • Common channel power Coverage for Cases with Poor RSRP • RET optimization to improve
parameters Optimization optimization • Load balancing (MLB Feature tuning coverage levels
• Handover Optimization in Weak and RET tuning)
Coverage • Optimization of Relations where
• Weak Coverage Service Statery Target Cells have Poor Availability
Optimization • CIO Tunning for Illogicall Neighbors
• Virtual Neighbour Optimization • External Definitions and Alignment
 Achievements Summary

2G/3G Achievements - Highlights 4G/5G Achievements - Highlights

 Ts redimensioning for top cells to improve SDCCH congestion  Mobility Improvement on low availability sites
 Rehoming Activity performed on island sites to improve user experience  RRC Setup Success Rate Improvement
 Trx Power alignment for 34 cells  Anchor optimization to improve 5G Inter SgNB PCell Change Success rate of
 CFN offset compensation feature globalization top worst sites
 FACH Measurement Indication to Inter-Freq /RAT  Overshooting Study to improve DL throughput

2G/3G Highlights 4G/5G Highlights

SD/TCH Cong Improvement Traffic Growth Mobility Improvement RRC Establishment SR

 SDCCH congestion improved from 0.24% to 0%. Voice traffic increasee by 181.8% from 683.7 Erl to  HOSR (Intra-Freq) is improved from 99.6% to 99.7%  RRC SSR improved from 99. 76% to 99.96%
 CSSR improved from average of 99.6% to 99.85% 1926.6. Voice traffic increasee by 181.8% from 683.7 Erl  RRC Failed due to ENB Admission reduced
to 1926.6 Erl  HOSR (Intra-Freq) is improved from 99.67% to 99.73%  to Zero(0)

CS DCR Improvement Inter SgNB PCell Change SR DL Throughput Improvement

TRX Power Alignment
 Voice traffic improved from average
of 4435.57Erl to 5522.40Erl with is 24.50%
increase in traffic
DL throughput improved by 16.92% from
 Ratio of CS Call Drop (%) reduced by 42.86%  Inter SgNB PCell Change Success rate improved 5.39 to 6.31
from 0.07% to 0.04%. from 95.00% to 96.00% Average TA also shows improvement of
8.72%
 ZTE 2G – TS REDIMENSIONING
Background:
CELL ZONE:: TCH AVAILABILITY (%) CELL ZONE:: CSSR (%)
Ts redimensioning carried out on 77 cells for cells not
meeting SLA. 101.00% 99.80%
100.00% 99.60%
Action:
99.00%
Ts redimensioning for 77 cells 99.40%
98.00%
Results: 97.00% 99.20%
 SDCCH congestion improved from 0.13% to 96.00% 99.00%
0.02%.Spike in SD Congestion on the 19/03/2024 was 95.00%
due to availability issue on t4596_ENZBSC24 which 98.80%
94.00%
degraded KPIs on site and NBR. 98.60%
 CSSR improved from average of 99.48% to 99.70% 93.00%
 TCH Congestion is stable 92.00% 98.40%
4 4 4 4 4 4 4 4 4 4 4 4 4 4 24 24 24 24 24 24 24 24
 CS and PS Traffic is stable. 2 2 2 2 2 2 2 2 2 2 2 02 02 02 20 20 20 20 20 20 20 20
/ 20 / 20 / 20 / 20 / 20 / 20 / 20 / 20 / 20 / 20 / 20 4 /2 6 /2 8 /2 / / / / / / / /
 All other KPIs following normal trends. /4 /6 /8 10 12 14 16 18 20 22 24 3/ 3/ 3/ 10 12 14 16 18 20 22 24
3 3 3 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/

Cell ZONE: CS TRAFFIC (Erl) CELL ZONE:: SDCCH CONGESTION (%) CELL ZONE:: TCH CONGESTION (%)
11000 0.50 0.60%
0.45
10500 0.40 0.50%
0.35
10000 0.40%
0.30
9500 0.25
0.30%
0.20
9000 0.15 0.20%
8500 0.10
0.05 0.10%
8000 0.00
4 4 4 4 4 4 4 4 4 4 4 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 0.00%
02 02 02 02 02 02 02 02 02 02 02 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24 24
4 /2 6 /2 8 /2 0 /2 2 /2 4 /2 6 /2 8 /2 0 /2 2 /2 4 /2 4/ / 5/ / 6/ / 7/ / 8/ / 9/ 10/ 11/ 12/ 13/ 14/ 15/ 16/ 17/ 18/ 19/ 20/ 21/ 22/ 23/ 24/ 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20
3/ 3/ 3/ /1 /1 /1 /1 /1 /2 /2 /2 /
3 3 3 3 3 3 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 4/ 5/ 6/ 7/ 8/ 9/ 0/ 1/ 2/ 3/ 4/ 5/ 6/ 7/ 8/ 9/ 0/ 1/ 2/ 3/ 4/
3 3 3 3 3 3 3 3 3/ 3/ 3/ 3/ 3/ 3/ 3/1 3/1 3/1 3/1 3/1 3/1 3/1 3/1 3/1 3/1 3/2 3/2 3/2 3/2 3/2
 ZTE 2G – HOSR Optimization (SLA
WCL)
Background: HOSR HO Faillure Number
HOSR Soft parameter optimization 105 5000
carried out on 16 Cells for Cells not 4500
meeting SLA 100 4000
3500
Action: 95 3000
2500
Soft parameter optimization on 16- 90 2000
neighbor Relation 1500
85 1000
500

Results: 80
2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024-
0
2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024-
 HOSR improved from an average of 03-15 03-16 03-17 03-18 03-19 03-20 03-21 03-22 03-23 03-24 03-15 03-16 03-17 03-18 03-19 03-20 03-21 03-22 03-23 03-24
85.20% to 99.45% (16.73%
improvement in HOSR) Drop Call Rate (%) Drop Call Number
 HO Failure count improved from 2.5 60
4000 to 92 (97.70% improvement)
 Call Drop Rate improved from 0,59% 2
50
to 0.12% (79.66% improvement in
40
drop rate while TCH Drop count 1.5
improved from 32 to 4 (87.50% 30
improvement) 1
 CSSR improved from 99.60% to 20

99.76% (0.15% improvement) 0.5

10
 All other KPIs following normal trend
0 0
2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024- 2024-
03-15 03-16 03-17 03-18 03-19 03-20 03-21 03-22 03-23 03-24 03-15 03-16 03-17 03-18 03-19 03-20 03-21 03-22 03-23 03-24
 ZTE 2G – TRX Expansion

Background: Cell Zone:: TCH Availability Cell Zone:: Number of TRX

Trx expansion for 14 cells congesting 100.50% 35
cells 100.00%
30
99.50%
Action: 99.00% 25

98.50%
Trx expansion for 14 cells 20
98.00%
15
Results: 97.50%
 Traffic (both voice and data) 97.00% 10
following normal trend. 96.50%
5
 TCH congestion improved from an 96.00%

average value of 0.07% to 0.01% 95.50%

13- 14- 15- 16- 17- 18- 19- 20- 21- 22- 23-
0
13-03- 14-03- 15-03- 16-03- 17-03- 18-03- 19-03- 20-03- 21-03- 22-03- 23-03-
which is 85.71% improvement in 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 24 24 24 24 24 24 24 24 24 24 24

TCH Congestion
 TCH Congestion number improved Cell Zone:: TCH Cong Rate Vs TCH Cong No. Cell Zone:: CSSR (%)
from 265 to 13 which is a 95.1% 0.16% 300 100.00%
improvement in TCH congestion
0.14% 99.50%
number 250
 CSSR improved from 99.62% to 0.12%
99.00%
99.75% which is 0.13% 0.10%
200
98.50%
improvement in CSSR 0.08% 150  Dip in CSSR on the 21st
 All other KPIs following normal trend 98.00% was due to spike in
0.06%
100 packet loss on EB0128.
0.04%
97.50% Resolved.

0.02%
50 97.00%

0.00% 0 96.50%
13- 14- 15- 16- 17- 18- 19- 20- 21- 22- 23- 13- 14- 15- 16- 17- 18- 19- 20- 21- 22- 23-
03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24 03-24
 ZTE 3G - Handover Optimization in Weak Coverage – ENZRNC7 Globalization

Drop Call Rate (CS)_MTN(%) Nr of RAB Releases Abnormal (CS)_MTN

Background:
0.07 1200
In the scenario that the signal quality of the
0.06 1000
currently used frequency is poor, this switch
0.05 800
controls whether intra-frequency handover will 0.04 600
be performed, whether HSPA serving cell change 0.03 400
will be performed or whether redirection 0.02 200 DCR CS%
without measurement will be performed. 0.01 0
b ar ar ar ar ar ar ar ar ar ar ar ar
Fe M M M M M -M -M -M -M -M -M -M
8- 1- 3- 5- 7- 9-
2 11 13 15 17 19 21 23
Action:
0.04% 25%
Action Globalized on ENZRNC7 3G Erlang (CS)_MTN (Erl)
40000
Results: 35000
• DCR CS improved by 25% from 0.04% to 30000
0.03%
25000
0.03%.
20000
• Traffic dip is due to rehoming of Sites from 15000
ENZRNC7 10000
5000
• All other major KPIs maintained stable trend. 0
eb eb eb eb ar ar ar ar ar ar ar ar ar ar ar ar
2-F 4-F 6-F 8-F 1-M 3-M 5-M 7-M 9-M 1-M 3-M 5-M 7-M 9-M 1-M 3-M
2 2 2 2 1 1 1 1 1 2 2
 ZTE 3G - Max Fach Power Optimization
PRE POST
Background: RRC Establishment Success Rate_MTN CSSR CS%
9950.00%
Tuned MaxFach Power// For UE in the cell poor
coverage area, if the retransmission of RRC 9900.00% +0.17%
CONNECTION SETUP or CELL UPDATE CONFIRM 9850.00% 98.77%
happened, the FACH power will be the maximum.
9800.00% 98.60%
In this way, the success rate of RRC setup and cell
update will be increased. 9750.00%

n:Action: 9700.00%

12 24
13 24
14 24
15 24
16 24
17 24
18 24
19 24
20 24
21 24
22 24
23 24
24 24

4
MaxFach Power Tuning on 74 cells.

02
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
3 / /2 0
/2
11
Results: 3/

Results:
3G Call Setup Success Rate (CS)_MTN PRE POST 3G Erlang (CS)_MTN (Erl) PRE POST
• 3G Call Setup Success Rate (CS)_MTN
99.50% 140
improved from 98.60% to 98.77%.
120
99.00%
100
• RRC Establishment Success Rate_MTN 98.50% 80
improved from 98.25% to 98.82%. 98.00% 60
40
97.50%
20
• All other major KPIs maintained stable trend. 97.00% 0
4 4 4 4 4 4 4 4 4 4 4 4 4 4
02 02 02 02 02 02 02 02 02 02 02 02 02 02 24 24 24 24 24 24 24 24 24 24 24 24 24 24
/2 2 /2 3 /2 4 /2 5 /2 6 /2 7 /2 8 /2 9 /2 0 /2 1 /2 2 /2 3 /2 4 /2 / 2 0 /2 0 /2 0 /2 0 /2 0 /2 0 /2 0 /2 0 /2 0 /2 0 /2 0 /2 0 /2 0 /2 0
1
1 1 1 1 1 1 1 1 1 2 2 2 2 2 11 12 13 14 15 16 17 18 19 20 21 22 23 24
3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/
 ZTE 4G – Mobility Improvement
Coverage Enhancement

Background: % of RSRP Report times in the Range of (-95 to -Max) Handover Success Rate (Intra-Freq)
• Sites having high Handover failure count due to poor coverage. 52.5 99.80%

• Sites that are targets to other sources but have poor coverage and result in high failure 52
99.75%
counts. 51.5

51
Activity: 99.70%
50.5
 Site visit in a bid to improve coverage and quality
50 99.65%

Activity Site Count 49.5

99.60%
Azimuth 11 49
MT 3 48.5 99.55%
Grand Total 14
48

47.5 99.50%
Results: 4 4 4 4 4 4 4 4 4 4 4 4
02 02 02 02 02 02 02 02 02 02 02 02 02
4
02
4
02
4
02
4
02
4
02
4
02
4
02
4
02
4
02
4
02
4
02
4
/2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2
 HOSR (Intra-Freq) is improved from 99.63% to 99.7% / 03 / 03 / 03 / 03 / 03 / 03 / 03 / 03 / 03 / 03 / 03 / 03 1 3 5 7 9 1 3 5 7 9 1 3
01 03 05 07 09 11 13 15 17 19 21 23 3/ 3/ 3/ 3/ 3/ 3 /1 3 /1 3 /1 3 /1 3 /1 3 /2 3 /2
 HO Prep Failures (Intra-Freq) is improved from 1700 to 1500
 % of RSRP Report times in the Range of (-95 to -86) improved from 49% to 50.5%
Total Data Volume(GB) Intra Freq HO Execution Failures
 Total Data Volume remained stable post implementation but MTN network was 2800
16000
impacted by Under-Sea Cable Damage from 15th March, 2024 to 19th March, 2024 2600
15000
2400

14000 2200

2000
% of RSRP Report times in the Range HOSR (Intra-Freq) 13000
1800
of (-95 to -Max)
99.7
12000 1600
5 0 .5
1400
11000
1200
99.63
49 10000 1000

0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 4 4 4 4 4 4 4 4 4 4 4 4
/2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 02 02 02 02 02 02 02 02 02 02 02 02
0 3 0 3 0 3 0 3 0 3 0 3 0 3 0 3 0 3 0 3 0 3 0 3 1 /2 3 /2 5 /2 7 /2 9 /2 1 /2 3 /2 5 /2 7 /2 9 /2 1 /2 3 /2
0 1/ 0 3/ 0 5/ 0 7/ 0 9/ 1 1/ 1 3/ 1 5/ 1 7/ 1 9/ 2 1/ 2 3/ 3/ 3/ 3/ 3/ 3/ 3 /1 3 /1 3 /1 3 /1 3 /1 3 /2 3 /2
PRE POST PRE POST
 ZTE 4G – Mobility Improvement
CIO Tuning

Background: Handover Success Rate (Intra-Freq) Intra Freq HO Preparation Failures

• Worst HOSR Cells with high 99.80% 25

99.70%

failure counts 99.60%

99.50%
20

• Worst HOSR Cells with Far 99.40% 15

99.30%

Distant Neighbors 99.20%

99.10%
10

99.00% 5

98.90%

Scope: 98.80%

0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24 0 24
0
24 24 24 24 24 24 24 24 24 24 24 24
/2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 /2 20 20 20 20 20 20 20 20 20 20 20 20
1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 1 2/ 1 3/ 1 4/ 1 5/ 1 6/ 1 7/ 1 8/ 1 9/ 2 0/ 2 1/ 2 2/ 2 3/
Activity was done on top 32 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/

Cells Total Data Volume(GB)

700 Intra-Freq HOSR
99.5
650

Results: 600

 Intra Freq HOSR improved 550

99.2
from 99.20% to 99.50% 500

 Traffic and other basic KPIs 450

PRE POST
400
remain stable 20
24
20
24
20
24
20
24
20
24
20
24
20
24
20
24
20
24
20
24
20
24
20
24

1 2/ 1 3/ 1 4/ 1 5/ 1 6/ 1 7/ 1 8/ 1 9/ 2 0/ 2 1/ 2 2/ 2 3/
3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/ 3/
 ZTE – 2G/3G/4G/5G SLA KPIs with Obvious Improvement
% of Best Cell HO Success Rate % of 3G Best Cell Voice Call Setup Success Rate % of 3G PS Best Cell Call Setup Success Rate % of 3G Best Cell Voice Call Drop Rate % of 3G Best Cell PS Call Drop Rate
98.00
92.00 80 98 97.00
79 90
91.00 97 96.00
90.00 78 85
77 96 95.00
89.00 80
76 95 94.00
88.00 75 75
87.00 94 93.00
74 70
86.00 73 93 92.00
85.00 72 65 92 91.00
84.00 71 60 91 90.00
WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12

% of Worst Cell HO Success Rate

% of 3G Worst Cell PS Call Drop Rate
% of 3G Worst Cell Voice Call Setup Success Rate % of 3G PS Worst Cell Call Setup Success Rate % of 3G Worst Cell Voice Call Drop Rate
3.00 3.5 1.2 0.50
4
2.50 3 3.5 1 0.40
2.00 2.5 3 0.8
2.5 0.30
2 0.6
1.50 2
1.5 0.20
1.00 1.5 0.4
1 1
0.50 0.2 0.10
0.5 0.5
0.00 0 0 0 0.00
WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12

% of Best Cell Intra Frequency Handover SR % of 4G Best Cell UE DL Throughput-20Mhz % of 5G Best Cell EN-DC SCG Drop Rate (gNB) % of 5G Best Cell EN-DC Inter-
% Of 4G best cell SRVCC Handover SR (LTE -> 3G) SgNB PSCell Change Success Rate (gNB)
30
86 94 84.00 45
82.00 25 40
85.5 93 80.00
20 35
85 92 78.00 30
76.00 15 25
84.5 91
74.00 20
84 90 72.00 10 15
70.00 5 10
83.5 89
68.00 5
83 88 66.00 0 0
WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12

% of 4G Worst Cell UE DL Throughput-20MHz % of 5G worst Cell EN-DC Inter-

% of Worst Cell Intra Frequency Handover SR % Of 4G Worst cell SRVCC Handover SR (LTE -> 3G) % of 5G worst Cell EN-DC SCG Drop Rate (gNB) SgNB PSCell Change Success Rate (gNB)

1.8 0.25 100 45

12
1.6 90 40
1.4 10 0.20 80 35
70 30
1.2 8 60
0.15 25
1 50
6 20
0.8 0.10 40
0.6 4 30 15
0.4 20 10
2 0.05
0.2 10 5
0 0 0.00 0 0
WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK WK
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11 12

2G HOSR KPI Optimization: 3G Drop Rate KPI Optimization: 3G PS CSSR KPI Optimization: 4G CSFB SSR KPI Optimization: 4G Intra freq HOSR KPI 4G SRVCC HOSR KPI Optimization: 5G ENDC SCG DCR KPI 5G ENDC Inter HOSR Optimization:
• PBGT & Quality HO margin • Concurrent services flow • Adaptive narrowband int • U2100 CSFB prioritization on top Optimization: • L2U Neighbour Relations Optimization: • In-depth trace to identify
Optimization Optimization erference suppression cells with high interference on • Neighbor audit optimization and alignment of • SN Addition Strategy Based failure causes
• Neighbr audit • Hard handover channel hold • CFN Offset Feature U900. optimization External Definitions on Scenarios • Neighbhour Relations
• Parameter alignment • Call Rebuild align Globalization • Audit and alignment of CSFB • CIO Tuning on top cells • In-depth trace analysis and • Neighbhour Relations optimization
• Top Cell RF Optimization parameter discrepancies. • PCI conflict audit identication of Core related issues. optimization • Top Cell RF Optimization
 Activities Progress
Tech Activities Target KPI Status Time Line
HR retuning and TRX expansion TCH Cong Ongoing WK13
GU Mobility Stategy Optmization SD & TCH Cong Ongoing WK13
TRX power balance DCR Ongoing WK13
Neighbor Relation and Parameter aduit and Optimization DCR Ongoing WK13
2G
Parameter Alignment DCR Closed WK11
Overshooting aduit and Optimization DCR Ongoing WK13
SDCCH Timeslot Re-dimensioning SD Cong Ongoing WK13
Isolated Island Site related parameters Optimization DCR Ongoing WK14
CFN Offset Feature globalization CSSR Closed WK11
Concurrent service Optimization CSSR Closed WK11
Weak Coverage SRB Optimization CSSR Ongoing WK13
Max Fach Power Tuning CSSR Closed WK12
Service optimization for multi RAB CSSR Ongoing WK13
Overshooting aduit and optimization CSSR/PS DCR Ongoing WK13
3G
Isolated Island Site related parameters Optimization CSSR/PS DCR Ongoing WK14
Load Balance Statery Optimization CSSR Ongoing WK14
Parameter Alignment PS DCR Ongoing WK13
Common channel power optimization CSSR Ongoing WK14
Weak Coverage Service Statery Optimization PS DCR Closed WK12
Virtual Neighbour Optimization PS DCR Ongoing WK13
Overshooting Optimization for Cell edge User CSSR/DCR/HOSR/Throughput Ongoing WK13
RRC license and eNB Admission Failures Optimization CSSR Closed WK12
E-RAB setup failure by other subject study CSSR Closed WK12
DRX Configuration Optimization DCR Closed WK12
E-RAB release by MME study DCR Closed WK12
4G
Physical Optimization to improve Coverage for Cases with Poor RSRP CSSR/DCR Closed WK12
Load balancing (MLB Feature tuning and RET tuning) Throughput Ongoing WK14
Optimization of Relations where Target Cells have Poor Availability HOSR Closed WK11
CIO Tunning for Illogicall Neighbors HOSR Closed WK12
External Definitions and Alignment HOSR Ongoing WK13
SCTP/X2 LINK (Transmission) ENDC SR Ongoing WK14
ENDC X2 DSCP Mapping ENDC SR Ongoing WK14
Anchor cell Audit/Optimization SCG Drop Ongoing WK13
5G Optimization of punishment threshold for unstable anchor cells SCG Drop Ongoing WK14
Neighbor cell routine checks Intra/Inter PCell Change SR Ongoing WK14
Missing neighbor optimization Intra/Inter PCell Change SR Ongoing WK13
RET optimization to improve SINR levels Throughput Ongoing WK13
 Network Voice & Data Traffic: ZTE

CS Traffic (MErl) PS Data Volume (TB)

2G Voice 3G Voice 4G Voice 2G Data 3G Data 4G Data 5G Data

12000000 600000 14000000000 250000000

2.5% 1.4%

10000000 500000 12000000000

200000000
51.2% 10000000000
8000000 400000

2G3G4G Data Volume (TB)

82.2%
150000000

5G Data Volume (TB)

8000000000
2G3G Erlang (MErl)

4G Erlang (MErl)
6000000 300000
6000000000
46.3% 100000000
4000000 200000
4000000000
16.2%
50000000
2000000 100000 2000000000

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2023 2024 2023 2024

TRAFFIC WoW Data Traffic Increased by (13.9%)

WoW Voice Traffic Increased by (3.3%) (traffic return to normal pre
Data traffic recovery post multiple undersea cable failure impacting 4G & 5G Data Traffic in
GROWTH festive trend YoY voice )
’24-Wk11. (5G Share now restored to 1.4% of the overall data share).
 Customer Complaints Overview

ENG Region OWS CC Cases ENG Region Non-OWS CC Cases

Category Closed Open Grand Total

RF Optimization Scope 100 0 100
Non-Optimization Scope 9 65 74

PHC Region OWS CC Cases PHC Region Non-OWS CC Cases

OWS Complaint Bucket
Category Closed Open Grand Total
Poor Voice Quality Slow Browsing Can't RF Optimization Scope 112 2 114
1% 5% Browse
Poor Cov- 24% Non-Optimization Scope 8 67 75
erage
26%
Can't Call
1%
Can't
Receive
4%

No Network Network
17% Fluctuations
23%
Thank You
 ZTE – 2G SLA Trend

Half Year
Cell KPI Comparison WK 12
Targets
ZTE KPIs - 2G Group WK 1 WK 2 WK 3 WK 4 WK 5 WK 6 WK 7 WK 8 WK 9 WK 10 WK 11 WK 12 with Last After
(% Cell) Week
Target Exclusion
Y1H1
% of 2G Best Cell Call Setup Success Rate >= 99.5% 78.00 79.15 79.24 84.17 96.20 95.77 81.30 78.47 77.47 76.79 77.61 77.79 77.88  87.89
% of 2G Worst Cell Call Setup Success Rate <97.5% 2.00 2.76 1.93 1.51 0.68 0.75 1.77 2.05 2.08 2.97 2.39 2.15 2.07  0.89
% of 2G Best Cell SDCCH Blocking <=0.1% 99.00 98.28 98.66 98.81 98.89 98.55 98.79 98.84 99.00 97.88 97.93 97.80 98.36  99.77
% of 2G Worst Cell Call SDCCH Blocking >= 1% 0.20 0.73 0.52 0.45 0.42 0.50 0.37 0.41 0.35 0.95 0.74 0.70 0.50  0.04
% of 2G Best Cell TCH Blocking <=0.5% 99.50 99.22 99.69 99.76 99.78 99.72 99.71 99.63 99.65 98.75 99.50 99.77 99.76  99.95
% of 2G Worst Cell Call TCH Blocking >= 1% 0.16 0.60 0.24 0.18 0.16 0.22 0.22 0.29 0.26 1.07 0.42 0.18 0.18  0.03
% of 2G Best Cell Voice Call Drop Rate <= 0.4% 88.50 89.80 90.04 91.28 93.93 94.49 91.32 91.08 90.36 88.77 87.96 89.30 89.44  94.35
% of 2G Worst Cell Voice Call Drop Rate >= 1.5% 0.50 1.26 0.63 0.75 0.92 0.48 0.58 0.60 0.68 1.32 0.73 0.68 0.72  0.19
% of Best Cell HO Success Rate >= 98.5% 85.00 87.86 87.77 87.77 86.79 85.93 86.31 87.42 85.82 86.56 88.10 88.28 88.02  90.76
% of Worst Cell HO Success Rate <= 96% 2.80 2.32 2.48 2.52 2.65 2.85 2.65 2.42 2.61 2.71 2.29 2.29 2.43  1.68

Degradation Comments:
TCH blocking/TCH Drop/HOSR best/worst:
• 18th Mar, Due to poor availability impacting 540 sites and contributing 26.89% of the DCR degradation. Top CPs are T4494, T0228, T4579. Resolved.
• 19th Mar, Due to poor availability/packet loss issue impacting 180 sites and contributing 20.58% of HOSR degradation. Top CPs are T4462, T2337, T4981.
• 20th Mar – Due to poor availability impacting 29 sites causing TCH congestion on 86 neighbor sites and contributing 99.45% of the degradation. Top CPs are T4921, T4912, AK0137.
• 21st Mar - Due to poor availability impacting 506 sites and contributing 23.6% of the DCR degradation. Top CPs are T2442, EN0050, T4949. Worst impacted BSCs are ENZBSC21, PHZBSC13, OWZBSC15 and
OWZBSC20. Also due to construction induced fiber cut 13.9KM from Nipost-Ahoada-YenagoaSBC impacting 152 sites. Resolved.
• 22nd Mar - Due to packet loss impacting 966 sites and contributing 88.24% of the DCR degradation. Top CPs are T4926, T4920, T4921. Worst impacted BSCs are ENZBSC31 and ENZBSC24. Resolved.
• ENZBSC31 link congestion issue is due to 100% utilization of a 1+0 radio link with capacity of 216Mbps between T2577and T2979. Although the link is configured as xpic with one ODU in each ends, FME should
investigate why the second ODU is removed. Not resolved.

Improvement Plan:
CSSR & SDCCH & TCH Congestion: SDCCH congestion optimization & TCH congestion optimization is ongoing to improve the CSSR/SD/TCH Cong KPIs
DCR: Clashing DL frequency checks is in progress to improve the call drop rate.
HOSR: PBGT/Quality HO margins Tuning planned to improve the Inter-Cell outgoing HOSR.
 ZTE – 3G SLA Trend (Weekly)
Half Year
Cell KPI Comparison WK 12
Targets
ZTE - 3G KPIs Group WK 1 WK 2 WK 3 WK 4 WK 5 WK 6 WK 7 WK 8 WK 9 WK 10 WK 11 WK 12 with Last After
(% Cell) Week
Target Exclusion
Y1H1
% of 3G Best Cell Voice Call Setup Success Rate >= 99.5% 82.00 74.14 75.50 75.94 76.61 77.93 78.28 77.61 74.49 75.49 77.38 78.70 78.04  83.93
% of 3G Worst Cell Voice Call Setup Success Rate < 97.5% 1.80 3.32 2.44 2.22 2.16 2.20 2.18 2.03 2.39 2.84 2.49 2.17 2.36  0.97
% of 3G PS Best Cell Call Setup Success Rate >= 99.5% 75.00 70.80 71.46 76.73 83.04 82.89 81.57 82.95 80.38 83.08 84.26 84.28 84.70  90.48
% of 3G PS Worst Cell Call Setup Success Rate < 97% 2.20 3.66 2.67 2.15 1.50 1.59 1.72 1.38 1.30 1.35 1.55 1.38 1.24  0.33
% of 3G Best Cell Voice Call Drop Rate <= 0.3% 96.50 93.27 94.94 95.32 95.03 95.36 95.44 95.86 95.62 95.80 96.60 97.25 97.03  98.78
% of 3G Worst Cell Voice Call Drop Rate >= 1.5% 0.20 0.98 0.27 0.21 0.22 0.19 0.25 0.19 0.25 0.44 0.17 0.15 0.23  0.07
% of 3G Best Cell PS Call Drop Rate <= 0.6% 93.00 90.12 90.73 88.99 88.08 89.00 88.10 88.25 91.17 92.18 91.99 91.52 91.34  96.83
% of 3G Worst Cell PS Call Drop Rate >= 2.5% 0.30 1.28 0.58 0.64 0.81 0.55 0.59 0.58 0.48 0.60 0.52 0.46 0.76  0.16
% of Best Cell Intrafrequency Soft HO Success Rate >= 99.5% 99.50 99.86 99.86 99.84 99.82 99.86 99.84 99.83 99.83 99.84 99.81 99.83 99.78  99.85
% of Worst Cell Intrafrequency Soft HO Success Rate <= 97% 0.10 0.01 0.01 0.02 0.01 0.01 0.01 0.02 0.01 0.01 0.02 0.01 0.01  0.01
% of Best Cell Interfrequency HO Success Rate >= 98.5% 76.00 70.17 70.86 74.62 74.83 74.02 71.88 72.01 72.42 71.08 73.39 74.38 73.01  87.82
% of Worst Cell Interfrequency HO Success Rate <= 95% 15.00 22.31 22.64 21.25 20.91 20.68 22.00 21.96 21.49 22.44 21.04 20.74 21.41  7.24
% of Best Cell IRAT_HO Success Rate >= 98% 93.00 93.17 93.68 93.54 93.64 93.75 93.42 93.40 93.11 92.60 93.06 92.78 93.21  99.55
% of Worst Cell IRAT_HO Success Rate <=95% 6.80 6.50 6.07 6.27 6.17 6.02 6.36 6.39 6.58 6.77 6.62 6.84 6.45  0.15
% of HSDPA Best Cell DL User Throughput 2 Mbps 70.00 79.59 76.28 76.05 76.28 77.56 75.70 76.03 76.83 75.69 75.31 78.76 76.20  80.36
% of HSDPA Worst Cell DL User Throughput
Degradation Comments:
0.75 Mbps 4.00 1.47 1.59 1.83 1.76 1.56 1.83 1.80 1.80 2.20 1.95 1.46 1.72  1.22
CSSR (CS&PS), DCR (CS&PS) Best & worst Cells: 1. High packet loss on 14 Sites connected to CP T4921 . This is due to congestion on Aviat CTR Link T4921<<>>T4920, TAP to review for expansion- Pending
2. High packet loss across 23 Sites connected to CP T4912 leading to degraded Performance. Congestion on 1+1 MW LinkBE0315-T4912, pending for expansion
3. Persistent degraded performance on 10 Sites connected to CP EB0045 as a result of Fiber failure between T4744_Afikpo and Owerri switch : T4744_Afikpo <<>>T4639_SR12_3. Pending
4. Persistent degraded performance on EN0012, EN0071, EN0684 & EN1352 connected to CP T0277 on ENZRNC7 as a result of highly utilized Ericsson ML 1+0 radio-link capacity of 200Mbps between T0277 and EN0012 pending on MTN TAP for
expansion. Pending
5. Recurring TX Link Congestion around CR0141 CR0142 CR0146 and T2577 connected to CP T2340-SDT-20230530-00000409- Pending
6. High Packet loss on 3 Sites (RV0316, T2215 & RV0433) on PHZRNC5 leading to degraded performance. This is due to congesting 1+0 radio link with capacity of 330Mbps on Transmission link T2215<<>>T2291, pending on TAP for expansion.-Pending
Inter-Freq Best & Worst Cells:
Persistent degraded performance on 10 Sites connected to CP EB0045 as a result of Fiber failure between T4744_Afikpo and Owerri switch : T4744_Afikpo <<>>T4639_SR12_3. Pending
Improvement Plan:
CSSR: Concurrent service Optimization, Weak coverage SRB, Max FACh Power tuning & overshooting audit & optimization are ongoing to improve the CSSR
DCR: Weak coverage service strategy optimization & virtual neighbor optimization is in progress to improve the call drop rate
CS IRAT: Mobility Optimization is being implemented to improve the HOSR This will be aggressively pursued after the rehoming activity.
 ZTE – 4G SLA Trend (Weekly)
Cell KPI Half Year Comparison WK 12
ZTE KPIs - 4G Group Targets (% WK 1 WK 2 WK 3 WK 4 WK 5 WK 6 WK 7 WK 8 WK 9 WK 10 WK 11 WK 12 with Last After
Target Cell) Y1H1 Week Exclusion
% of 4G Best Cell Voice Call Setup Success Rate (VoLTE) >= 99.5% 88.00 81.04 82.05 82.56 83.00 82.58 82.90 82.61 81.45 78.39 79.90 77.69 78.68  91.25
% of 4G Worst Cell Voice Call Setup Success Rate (VoLTE) < 97% 3.50 3.49 3.57 3.39 3.50 3.88 3.36 3.34 3.37 3.70 3.46 4.06 3.78  1.15
% of 4G PS Best Cell Call Setup Setup Rate >= 99.5% 80.00 67.53 66.83 67.77 67.43 66.62 66.79 67.99 67.26 64.06 67.77 64.45 67.50  71.22
% of 4G PS Worst Cell Call Setup Setup Rate < 97% 1.50 1.92 2.02 1.88 2.01 2.40 1.83 1.79 1.72 2.14 1.73 2.12 1.92  0.44
% of 4G Best cells CSFB to 3G Success Rate >99.5% 98.00 98.05 98.11 98.26 98.28 98.36 98.34 98.32 98.32 98.13 98.18 98.27 98.18  98.41
% of 4G Worst cells CSFB to 3G Success Rate <97% 0.22 0.21 0.21 0.22 0.19 0.18 0.19 0.18 0.19 0.21 0.19 0.18 0.19  0.11
% of 4G Best Cell ERAB Drop Rate <= 0.25% 35.00 25.68 23.17 24.40 23.87 22.13 19.65 21.20 22.80 22.31 21.46 20.42 21.63  24.37
% of 4G Worst Cell ERAB Drop Rate >= 2% 0.65 0.76 1.10 0.85 1.02 1.50 2.03 1.29 1.00 0.95 1.28 1.00 0.94  0.76
% of 4G Best Cell VoLTE Drop Rate <= 0.3% 60.00 44.88 43.82 44.13 45.41 43.73 45.17 44.88 45.09 42.49 41.32 37.93 36.97  42.87
% of 4G Worst Cell VoLTE Drop Rate >= 1.5% 22.00 32.26 32.70 33.18 32.02 34.72 31.34 30.72 30.84 34.97 34.74 40.16 39.00  32.35
% of Best Cell Intra Frequency Handover SR >= 99.5% 88.50 85.49 84.39 84.38 84.21 85.40 85.41 85.77 85.69 85.23 85.29 85.79 85.68  88.76
% of Worst Cell Intra Frequency Handover SR <= 95% 1.10 1.51 1.45 1.50 1.60 1.52 1.46 1.33 1.37 1.50 1.48 1.42 1.37  0.21
% of Best Cell Inter Frequency HO Success Rate >= 98.5% 95.50 94.18 94.20 94.03 93.81 93.73 93.75 94.43 94.22 93.90 94.15 94.02 94.08  96.74
% of Worst Cell Inter Frequency HO Success Rate <= 97% 2.10 3.03 2.87 2.93 3.15 3.09 3.11 2.69 2.88 3.06 2.85 2.94 2.84  0.86
% of Best Cell Inter-RAT HHO SR >= 98% 93.00 90.63 90.16 90.30 90.48 89.99 90.95 90.94 90.91 90.11 89.79 89.21 90.67  95.24
% of Worst Cell Inter-RAT HHO SR <= 95% 5.00 6.93 7.44 7.32 7.29 7.89 6.91 6.87 6.90 7.59 7.74 8.38 7.05  2.47
% Of 4G best cell SRVCC Handover SR (LTE -> 3G) >=98% 93.00 90.60 89.95 90.62 90.34 90.48 91.64 92.44 92.75 90.98 92.32 92.56 92.92  99.31
% Of 4G Worst cell SRVCC Handover SR (LTE -> 3G) <=95% 7.00 9.40 10.05 9.33 9.66 9.52 8.36 7.56 7.25 9.00 7.66 7.44 7.07  0.68
% of 4G Best Cell UE DL Throughput-20Mhz 12 Mbps 80.00 72.97 69.50 69.10 68.23 68.69 65.94 67.58 68.34 68.40 67.99 72.00 67.75  79.76
% of 4G Worst Cell UE DL Throughput-20MHz 2Mbps 1.50 1.97 1.93 2.13 2.46 2.42 2.87 2.58 2.62 3.01 2.72 2.06 2.68  0.08
% of 4G Best Cell UE DL Throughput-15Mhz 9 Mbps 75.00 84.67 83.11 81.90 80.95 81.07 78.23 78.79 78.40 77.66 79.06 82.62 79.69  88.30
% of 4G Worst Cell UE DL Throughput-15MHz 2 Mbps 6.00 0.86 0.84 0.93 1.16 1.17 1.56 1.52 1.70 2.50 1.24 1.00 1.26  0.07
% of 4G Best Cell UE DL Throughput-10Mhz 6 Mbps 85.00 84.11 79.13 78.07 77.16 78.09 74.71 75.41 76.23 76.34 75.37 79.51 75.84  87.49
% of 4G Worst Cell UE DL Throughput-10MHz 1 Mbps 0.40 0.21 0.24 0.35 0.46 0.38 0.52 0.54 0.52 0.56 0.57 0.39 0.50  0.02
% of 4G Best Cell UE DL Throughput-5Mhz 3 Mbps 90.00 85.81 81.98 80.88 80.00 81.20 77.43 79.43 79.14 79.30 81.73 84.71 81.27  95.38
% of 4G Worst Cell UE DL Throughput-5MHz 0.75 Mbps 0.40 0.07 0.29 0.43 0.36 0.21 0.43 0.07 0.36 0.57 0.14 0.07 0.00  0.00
% of 4G Best Cell UE UL Throughput 3 Mbps 65.00 60.39 55.13 54.77 54.21 54.16 52.41 54.43 54.08 55.07 55.42 53.26 53.91  59.94
% of 4G Worst Cell UE UL Throughput 1 Mbps 0.20 0.06 0.06 0.08 0.07 0.08 0.07 0.08 0.07 0.07 0.07 0.07 0.06  0.06

Comments:
CSFB: Week 12: 19th Mar: Fibre Cut between T4639_4 and T4907 ad about 94 sites impacted Resolved, 21st Mar: Fibre Cut between NIPOST Ahaoda to Yenegoa ad about 152 sites impacted Resolved
VoLTE Drop: Week 12: 18st Mar: Steady and continuous MME related drops suspecting to be related to CN activity. ZTE and other vendors impacted. MTN Is checking with CN Team - Open
Intra freq HOSR: Week 12: 19th Mar: Fibre Cut between T4639_4 and T4907 ad about 94 sites impacted Resolved, 21st Mar: Fibre Cut between NIPOST Ahaoda to Yenegoa ad about 152 sites impacted Resolved
Throughput DL/UL: There is Under Sea Cable damage has impacted internet data services across some African countries, Throughput initially improved due to Traffic Loss but Traffic is back to increasing trend-
Planned and ongoing improvement actions:
- Load balancing (MLB Feature tuning and RET tuning),Overshooting optimization, Diversity Issues resolution,External Definitions and mobility alignments,Worst Cells Optimization, Intra LTE mobility strategy trial, User Inactive Timer for VoLTE, DRX Functionality Optimization, Big Ticket Feature Trials
 ZTE – 5G SLA Trend (Weekly)

Half Year
Cell KPI Comparison WK 12
Targets
ZTE KPIs - 5G Group WK 1 WK 2 WK 3 WK 4 WK 5 WK 6 WK 7 WK 8 WK 9 WK 10 WK 11 WK 12 with Last After
(% Cell)
Target Week Exclusion
Y1H1
% of 5G Best Cell EN-DC Setup Success Rate (gNB) >=99.5 96.00 95.52 94.63 93.32 92.75 94.64 95.30 95.59 94.20 94.69 94.50 95.46 94.88  95.18
% of 5G worst Cell EN-DC Setup Success Rate (gNB) <=97.5% 0.35 0.67 1.04 1.47 2.28 1.23 0.96 0.93 1.41 1.13 1.11 0.81 1.11  0.85
% of 5G Best Cell EN-DC SCG Drop Rate (gNB) < 1.0% 15.00 6.96 4.08 5.59 5.88 18.36 22.08 22.57 21.69 22.89 21.34 18.92 23.82  23.97
% of 5G worst Cell EN-DC SCG Drop Rate (gNB) >2% 28.00 83.16 85.79 80.81 80.77 48.79 42.85 38.59 41.55 39.43 40.64 44.95 39.62  39.38
% of 5G Best Cell EN-DC Intra-SgNB PSCell Change Success Rate (gNB) >99% 78.00 81.96 81.44 77.47 77.95 84.68 85.90 83.78 83.86 85.78 84.58 84.46 83.79  84.63
% of 5G worst Cell EN-DC Intra-SgNB PSCell Change Success Rate (gNB) <95% 10.00 1.67 1.47 2.02 2.09 1.01 1.07 1.49 1.66 1.11 1.47 1.45 1.50  0.54
% of 5G Best Cell EN-DC Inter-SgNB PSCell Change Success Rate (gNB) >99% 40.00 23.73 22.75 22.32 24.67 33.48 36.92 38.85 36.24 38.58 38.36 40.52 42.51  43.17
% of 5G worst Cell EN-DC Inter-SgNB PSCell Change Success Rate (gNB) <95% 25.00 38.44 36.20 36.99 33.67 26.05 21.33 20.75 21.78 20.07 19.48 17.66 14.70  13.43
% of 5G Best Cell NR RAN UE Throughput DL -100 MHz 250 Mbps 60.00 52.36 51.16 46.72 44.55 45.27 40.39 41.27 42.69 42.40 43.14 43.03 42.31  42.38
% of 5G worst Cell NR RAN UE Throughput DL-100 MHz 70 Mbps 5.00 3.83 4.16 4.68 5.54 4.86 4.58 5.07 5.75 5.06 5.32 4.69 6.06  5.99
% of 5G Best Cell NR RAN UE Throughput UL-100 MHz 15 Mbps 20.00 15.99 17.22 16.57 14.82 16.79 14.28 15.27 13.43 12.26 13.18 14.92 13.57  13.58
% of 5G worst Cell NR RAN UE Throughput UL-100 MHz 5 Mbps 45.00 42.51 37.67 38.83 42.07 40.65 42.86 44.07 43.75 42.04 43.61 43.06 43.73  43.73

Degradation Comments:
5G SETUP SUCCESS RATE: : S1 Link broken on anchor EN0109 due to outage affecting setup success rate on 5G co-site NEN0109Endc SCTP link issues affecting 5G sites
N2102,N2906,N2276- Resolved
INTRA SGNB PSCELL SUCCESS RATE: Low attempts cells responsible for degraded SLA N2181,N2131,N6329,NRV1711,NEN0687
DL Throughput Best Cell:
Packet loss on anchor site EN0441 causing increased transmission time on NEN0448 which impacted on DL throughput.
Increase in transmission time due to packet loss on 4g anchor sites EN5118 impacted DL throughput of NEN0374, NEN5117 - Resolved
Improvement Plan:
DL Throughput: SR intelligent authorization and UE MCS allocation optimization in the case of truncated RBs feature trial is ongoing to improve the DL throughput