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Formal letter
• Thư xin việc
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 01. Lời chào
• Dear Mr Smith,
Hoặc
• Dear Sir or Madam, ,

02. Mở bài + 03. Thân bài (trả lời câu hỏi)

• (Mục đích viết thư) Thư cám ơn
- I am writing this letter to extend my sincere thanks to
sb.
- This letter is to express my thanks and appreciation for
……
- There are no words to express my gratitude to you.
- I am writing these few lines to express my sincere thanks
to you.
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 Dear Mr. Jack Najarian,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear
that your daughter enjoyed her surfing lesson with us at Lauloa Surf School. It is always
rewarding for us to know that our customers have had a fantastic time.

Your daughter showed real promise during her lesson – her enthusiasm and willingness to learn
were truly commendable. Her progress was impressive for her age, and we have no doubt that
with continued practice, she'll become an excellent surfer.

When you plan your next visit, we recommend our family surfing lesson package. It is perfect for
both beginners and those looking to brush up on their skills. This lesson will allow you and your
daughter to enjoy the waves together while learning and having fun.

We cannot wait to welcome you both back to the beach for another memorable surfing
experience!

Yours sincerely,

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 Dear Head Department,

I hope this email finds you well. I am currently on a business trip and received your email regarding the
possibility of changing my current course. I appreciate your prompt response and would like to provide
further details on my request.

The reason I am seeking to change the course is due to a shift in my career focus. After careful
consideration, I have realized that the skills and knowledge offered in the current course may not align
closely with my professional goals anymore. Therefore, I believe it would be beneficial for me to switch
to a course that is more relevant to my current career path.

After researching available options, I have identified Accounting Principles as the course I would like to
pursue. This course covers topics that directly relate to the direction I am heading in my career and will
provide me with the necessary skills and expertise to excel in my field.

I sincerely appreciate your attention to this matter and look forward to your guidance on how to proceed
with the course change process. Thank you once again for your support and understanding.

Yours faithfully,

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 01. Lời chào
• Dear Mr Smith,
Hoặc
• Dear Sir or Madam, ,

02. Mở bài + 03. Thân bài (trả lời câu hỏi)

• (Mục đích viết thư) Thư yêu cầu
- I am writing to enquire about …… (đầu thư)
- I am writing to ask for further information about the
………

• I would be interested to know...

• I would be grateful if you could inform me/give me further
information about …….
 01. Lời chào
• Dear Mr Smith,
Hoặc
• Dear Sir or Madam, ,

02. Mở bài + 03. Thân bài (trả lời câu hỏi)

• (Mục đích viết thư) Thư trả lời yêu cầu hoặc cung cấp thông tin
- I am writing in response to your letter requesting
information about….
- I am delighted to inform you that ….
- I am writing to provide you with information about……
- I am writing to reply to your enquiry about ….
Dear Sir,

Thank you for considering our services for your accommodation needs in London. We'd be delighted to assist you with finding a suitable flat for
your group of 10.

Based on your requirements, it sounds like you would need at least five bedrooms for your group, assuming two people per room. However, we
can offer you options for flats with more bedrooms to ensure everyone has comfortable sleeping arrangements.

Regarding the cost, it would depend on factors such as the location, size, and amenities of the flat. Could you please specify your budget range so
that we can tailor our recommendations accordingly?

Our flats typically come equipped with essential facilities such as fully furnished bedrooms, bathrooms, a kitchen with cooking appliances, and
Wi-Fi access. Additionally, we can provide details on any additional amenities available, such as laundry facilities or parking spaces.

As for nearby amenities, we can certainly assist you in finding flats located near shopping centers and other attractions to enhance your
experience in the city.

Please let us know your budget and any other preferences you may have, and we'll be happy to provide you with personalized options.

Looking forward to assisting you further.

Best regards,

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 01. Lời chào
• Dear Mr Smith,
Hoặc
• Dear Sir or Madam, ,

02. Mở bài + 03. Thân bài (trả lời câu hỏi)

• (Mục đích viết thư) Thư xin lỗi
- I am writing to apologize for……/for not
USEFUL LANGUAGE
Give a brief description of the issue
- I am afraid I…
- I regret to say that…
- We are very sorry that you received a defective…
- Thank you for your letter informing me that……
- With reference to your letter of November 20th, I……
Apologize for an action, mistake or omission
- I apologize for/ for not
- I must apologize for
- I am extremely sorry for
Explanation
- This was due to - I apologize for/ for not
- This was because if
- The reason for this was - I must apologize for
- The reason for this has been that I forgot / misunderstood……
- I can offer no excuse to except that…… - I am extremely sorry for
Promise to rectify the situation (if possible)
- I am coming to…… next week, so I……
- I am pleased to inform you that we are prepared to replace your faulty…… with a new one.
- I wonder if you bring with you the…… and our receipt to any showrooms during business hours. Our staff will then replace the faulty…… with a
new one for you.
The conclusion
- Please accept our apologies for having delivered a fault product to you
- We very much regret for the inconvenience the holiday…… has caused to you
- We hope that the refund/replacement will restore your confidence in us and establish
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 01. Lời chào
• Dear Mr Smith,
Hoặc
• Dear Sir or Madam, ,

02. Mở bài + 03. Thân bài (trả lời câu hỏi)

• (Mục đích viết thư) Thư phàn nàn
- I am writing to complain about ……………
- I am writing to express my concern about……..
- I am writing because I am not really pleased with/ satisfied
with….
( Yêu phần kết thư: refund, replace….)
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 01. Lời chào
• Dear Mr Smith,
Hoặc
• Dear Sir or Madam, ,

02. Mở bài + 03. Thân bài (trả lời câu hỏi)

• (Mục đích viết thư) Thư xin việc
- I am writing to apply for the job advertised on …..
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 04. Kết bài (mong nhận hồi âm, hoặc nhắc lại
mong muốn cần được xử lý )
• I look forward to receiving your reply/ I look forward to your
reply
• If you require any further information, feel free to contact me.
• I am looking forward to hearing from you at your earliest
convenience.
• Please do not hesitate to contact if you have any further
questions.

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 05. Kết thư
• Yours sincerely, (Mr Smith)
• Yours faithfully, (Dear Sir or Madam)

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• Thư xin việc
 USEFUL LANGUAGE

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 3. Ending

II. Useful languages

- I am writing to response/ in reply to your letter asking for advice

- I hope the following advice/ suggestions will be of some help to you
Beginning - I would like to give me views on……
- I strongly recommend (+V-ing) that……
- I believe that the best course of action is……
A d v ic e
- I would advise you to……
- You ought to……
- I would suggest that……
Suggestions/ - I would like to offer one/ two suggestions concerning
- I would venture to suggest doing……
- I agree/ disagree with……because……
- I am for the plan because……
- I am against the plan because……
Opinion
-In my view/ it seems to me that……
- I would like to point out that
E n d in g - I hope you will accept this advice
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 Notes

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