SUPPLY CHAIN

MANAGEMENT

Operation Management
By/Ahmed Mohamed Abdelkhalek
ARAB ACADEMY FOR SCIENCE ,
TECHNOLOGY AND MARITAIM TRANSPORT Master of Business Administration - MBA
INTRODUCTION

• Terms of supply chain

• logistics

• Key aspects of supply chain

management
TRENDS IN SUPPLY CHAIN MANAGEMENT
• In-house
Measuring supply chain ROI
• Outsourcing

• Reduce pollution
“Greening” the supply chain
• Code of conduct –Ethics

• Share risk with supplier

Reevaluating outsourcing
• Depending on Organization Strategy

Real Customer Relationship

time data Management
• Integrating IT
Essential • Adopting lean principles Sales and Order
points decrease • Being agile E-business Fulfillment
the impact of SC issues • Establishing transparency Performance
• Adopting new delivery modes ERP software Management

Supplier Relationship
Management
Risk Management and Resiliency

Risk avoidance
Key elements for
successful risk
management

Risk reduction

Developing event-
Knowing your suppliers
response capability

Risk sharing
Providing Shortening
supply chain visibility the Supply Chain
GLOBAL SUPPLY CHAIN
Globalization positive factors
ETHICS AND THE SUPPLY CHAIN
Code of conduct
– Ethical behavior
Ethics in purchasing
Globalization dark side – Issues
• Perceived Impropriety. • Confidential and Proprietary
• Conflicts of Interest. Information.
• Issues of Influence. • Reciprocity. Avoid improper
• Supplier and Customer Relationships. reciprocal agreements.
• Sustainability & Social Responsibility • Applicable Laws,and Trade
• Professional Competence Agreements.
SUPPLIER MANAGEMENT
Strategic Partnering Choosing Suppliers
Supplier Audits Supplier Relationship Management
Supplier Certification Supplier Partnerships

CREATING AN EFFECTIVE SUPPLY CHAIN

Plan Source Make Deliver Manage Return

Managing Returns
Defective products Unsold products returned from retailers
Recalled products Parts replaced in the field
Obsolete products Items for recycling