Human

Resource
Managemen
t
Nguyen Tuan Hung - 10220233

WS 04
Contents

Factors that help the company improve over

01 time

Strengths and weaknesses of my company's HR

02 decision-making process
01
Factors that help
the company
improve over
time
Decision-making
process
● A process of making a choice from a
number of alternatives to achieve a
desired result

Eisenfuhr, F. (2011). Decision making. New York, NY: Springer.

 There are 7 steps in this
process:
Identify the choice Collect information Identify for alternatives
01 + Determine the decision 02 + Search and collect 03 + Select carefully
information
+ Identify the problem

Weigh the evidence Choose among various Take action

+ Evaluate the advantages + Choose the solution that
04 and disadvantages
05 brings optimal benefits to the
06 + Take the time to learn
operational skills
+ Rank the option company

Review your decision

+ Planning
07 + evaluate whether the
problem was solved

Dartmouth, U. of M. (2023) Decision-making process, UMass Dartmouth. Available at: https://www.umassd.edu/fycm/decision-making/process/

 Factors
Extern
Internal
al
● Company’s strategic plan. ● Workforce Demographics.
● Company growth rate. ● Technological Advancements.
● Corporate culture. ● Economic Conditions.
● The increase or decrease in the ● Government Regulations.
● company's profit.

IB Business Management HL (2021) Internal and external factors that influence human resource (HR) planning (AO3), Internal
and external factors that influence human resource (HR) planning (AO3) - IB Business Management HL. Available at:
https://guide.fariaedu.com/business-management-hl/unit-2-human-resource-management/functions-and-evolution-of-human-
resource-management/internal-and-external-factors-that-influence-human-resource-hr-planning-ao3
Friedman, E. (2019) 4 external factors that affect human resource management, Blog.SHRM.org.
Available at: https://blog.shrm.org/blog/4-external-factors-that-affect-human-resource-
management
 The most important factor:

Internal External
Company’s strategic plan Economic conditions

- Defines the company's vision, mission, and - Growth phase brings recruitment
goals. challenges for HR.

- Downturns may necessitate downsizing,

- Outlines actions to be taken over the next emphasizing HR's role in efficient
three to five years for goal achievement. operations, respectful layoffs, and employee
well-being.

Martins, J. (2022) Strategic planning: 5 planning steps, process guide , Asana. Available at: Senturk, B. (2022) The 6 external factors most affecting HRM, IIENSTITU. Available at:
https://asana.com/resources/strategic-planning https://www.iienstitu.com/en/blog/the-6-external-factors-most-affecting-hrm
 02
The strengths and weakness of
my company’s HR decision-
making process
 Strength:
Market changes factor

● Goal is to meet client demands for

customer loyalty.

● Creates satisfied, returning buyers

by aligning products with customer
desires and meeting their needs.

Expected impact: Retain talent, as well as

consumers.

Woodruff, J. (2019) The advantages of marketing orientation, Small Business - Chron.com. Available at: https://smallbusiness.chron.com/advantages-marketing-orientation-20975.html
 Weakness:
-Lack of highly qualified human resources
-Recruit highly qualified human resources
● 35% of workers have university and postgraduate degrees

● 42% of workers have intermediate or college degrees

● 23% of skilled employees

Expected impact: If Traphaco fails to discover remedies to this issue, the

quality of its staff may deteriorate over the years.
- Lâm, V. (2020) Luôn Xác định Nguồn Nhân Lực là Nguyên Khí của Doanh Nghiệp, BÁO LAO ĐỘNG. Available at:
https://laodong.vn/cong-doan/luon-xac-dinh-nguon-nhan-luc-la-nguyen-khi-cua-doanh-nghiep-837002.ldo
- TQU Media (2022) Vì Sao ngành Dược Luôn Trong Tình Trạng ‘Khát’ nhân lực?, Trường Đại học Tân Trào. Available at: https://daihoctantrao.edu.vn/thong-tin-tuyen-sinh-khoa-y-duoc/vi-sao-nganh-duoc-luon-
trong-tinh-trang-khat-nhan-luc-2969.html
 What university students should focus on
developing while they are at university.

01 02

Soft skills Communicating skills

03 04
Time management Team working

Ms. Hue, Traphaco’s HR manager

-Contact Ms. Hue for more information
-Email: info@traphacocnc.com
-Linkedin: https://www.linkedin.com/in/thi-vinh-hue-
nguyen-232290162/
 Presentation notes

1. Introduction:
-Decision-making process aids in solving challenges.
-Step-by-step strategy for well-informed decisions.
2. Seven Steps in Decision Making:
a. Identify the choice: Clearly define the decision.
b. Gather information: Collect relevant information internally and externally.
c. Identify alternatives: List all possible and desirable alternatives.
d. Weigh the evidence: Evaluate alternatives based on emotions and information.
e. Choose among alternatives: Select the best alternative or a combination.
f. Take action: Implement the chosen alternative.
g. Review your decision: Evaluate results and repeat steps if needed.
 Presentation notes
3. Factors Influencing Decision-Making:
- Company’s Strategic Plans:
+ Defines the company's direction for the next 3-5 years.
+ Includes vision, mission, goals, and actions.
- Economic Conditions:
+ Influences HR practices during growth or downturns.
+ HR's role in recruitment, downsizing, and employee well-being.
4. Strengths and Weaknesses:
a) Strengths:
Market orientation builds customer loyalty.
HR decisions can increase market share during crises.
Internal factors: Company’s strategic plan, growth rate, culture, profit.
External factors: Workforce demographics, technological advancements, economic conditions, government regulations.
b) Weaknesses:
Unique challenges in the pharmaceutical industry.
Shortage of qualified human resources in Traphaco Company.
5. Recommendations:
Students should practice soft skills, communication, time management, and teamwork according to Mrs. Hue.
Thanks for
watching !