Business English 9 Q3 W3

Good day,
MARIANS
© 2 0 2 2 |S a i n t M a r y ’ s U n i v e r s i t y
Junior High School and Science High School Inspired by Mission, Driven by Excellence
BUSINESS ENGLISH
MISS MAYNE G. MADIWO
Q3 W3 JAN 30-31 to FEB 3, 2023
Let us pray…
Dear Lord and Father of all,
Thank you for today.
Thank you for ways in which you provide for us all.
For your protection and love, we thank you.
Help us to focus our hearts and minds now on what we are
about to learn.
Inspire us by Your Holy Spirit as we listen and write.
Guide us by your eternal light as we discover more about the
world around us.
We ask all these in the name of Jesus…
Amen!
Inspired by Mission, Driven by Excellence © 2 0 2 2 | S a i n t M a r y ’s U n i v e r s i t y | J u n i o r H i g h S c h o o l a n d S c i e n c e H i g h S c h o o l
E-DAY: MEMES OF THE DAY
https://images.app.goo.gl/jooDAy3whVvA3xeM6
TODAY’S GOAL
Today, I am going to…
 define netiquette/ email etiquette;
 explain the importance of practicing netiquette/ email
etiquette;
 identify the parts of an email message;
 write proper subject line;
 corrected informal email; and
 express my prudent and truthful beliefs and conviction.

• Parts of an Email
• The Subject Line
• Email Ettiquette
Overview…
Form and Content
The form and content of email is very
similar to letters, so we will be able to
apply most of the knowledge that we
already have.
In other words, you already have a good

knowledge base from which to start.

Overview…
There are some Parts of an E-mail Parts of a Letter
differences between
email and letters in • From • Date
•
terms of form and • To Sender’s Address
• CC (carbon copy) • Inside Address
content because the
• BCC (blind carbon copy) • Salutation
medium of email allows •
• Subject Line Body
us to perform special • Complimentary Close
• Body
tasks that are simply not • Complimentary Close • Signature
possible with letters. • Signature • Enclosures (optional)
• Attachments(optional)

Four Types of Email
1. No-Reply Email –You want to tell the receiver something,
either a compliment or information. No reply is necessary.
2. Inquiry Email - You need something from the receiver in a

reply. Example: advice, or questions answered. The reply
is your desired outcome.

Four Types of Email
3. Open-Ended Email – to keep communication

lines open, for the purpose of some future result
or benefit.
4. Action Email – The goal is not the reply, but some

action on the part of the receiver. Examples: a sales
pitch, or asking for a website link exchange.

To: line is the address of the person who will be
receiving the message. If the person’s email address is
typed wrong, your message will be returned to you
Subject line tells you what the message is about.
This space is for the message. This is where you type

your letter.
Attachments are file that you add to your email. You can
attach documents, pictures, video, and even a game.

PARTS OF EMAIL FROM THE RECEIVER’S PERSPECTIVE
• Automatic Date
• Subject Line
• From
• To, CC, and BCC
• Body
• Complimentary Close
Link attachments: Open or use

• Signature links from trusted senders only.
• Attachments(optional)

1. To, CC, and BCC
• CONFIDENTIALITY - Your e-mails are not private. Avoid
sending confidential, proprietary, sensitive, personal, potentially
embarrassing, or classified information via e-mail.
• When sending the same email to several people, via CCs or
BCCs, remember that their addresses are visible in the CC
(Carbon Copy) box.

1. To, CC, and BCC
Confidentiality
• Use the blind carbon
copy (BCC) or mail
merge function to
protect the privacy of
your contacts.

2. Subject Line

2. Subject Line
• The subject line is the first thing the
target receivers see.
• Should be informative, direct, and states
the main issue in the email.
• Keep it short; long subjects lines don’t
show well in the browser windows, or are
ignored.
• Use sentence case, not all caps.
• When replying, change the subject line
when the topic changes.
3. Salutation/Greetings

3. Salutation/Greetings
Always open your email with a greeting. For
formal or business e-mails, use the
surname, not the first name:
 Dear Mrs. Cowabunga,
 Dear Sir,
If you’re contacting a company, not an

individual, you may write your formal
greetings or:
 To Whom It May Concern:
 Gentlemen:

4. BODY – OPENING SENTENCE

4. BODY – OPENING SENTENCE
If you write a RESPONSE:
• Begin with a line of thanks after greetings. Find
any way to thank target receivers. This will put
them at ease, and it will make you appear more
courteous.
• For example, if someone asked a question, you
can begin with:
Thank you for contacting Tanza Company.
• If someone replied to your email, you can begin
with:
Thank you for your prompt reply.
4. BODY – PURPOSE

4. BODY – PURPOSE
• State your purpose in the opening
sentence.
 I am writing to inquire about
…
 I am writing in reference to …
• Don’t write a long introduction, don’t
tell a story. Skip the niceties.
• People just want to know what you want,
so state that, in the first sentence.

4. BODY
• Be brief but polite. Tell them
exactly what you want, in as short
an email as possible.
• If your message runs longer than two or
three short paragraphs, reduce the
message or provide an attachment.
• Remember to say "please" and
"thank you." And mean it.

4. BODY
• If possible, don’t overwhelm the target
receiver.
• If you write about multiple things, with
multiple requests, it is likely that:
your email won’t be read or acted on
the receiver will only do one of those things
• Stick to one subject, with one request. Once
that’s done, you can send a second one.

4. BODY
Use “If…then” statements
• To avoid back-and-forth exchange, and save time, anticipate the
possible responses.
• Give a desired action for each possible response.
• For example, instead of asking if they’ve received a response, waiting
for a reply, and then replying to that reply, try and do it all in one
email:
 Did you receive a response from Mr. Xena? If so, please email the
report to me by Tuesday. If not, please follow up and let me know the
response today.
4. BODY
KEEP IT PROFESSIONAL
• Don’t use jokes, emotions, or emoticons.
• Do not send inflammatory or emotionally charged comments via e-mail.
• Don't use abbreviations or acronyms such as PLZ, ROFLOL (rolling on
the floor laughing out loud), or WUWT (what's up with that).
• Avoid exclamation points, ellipses, question marks, bold, italics,
underlines, or multi-colored font.
• It is considered very rude to use CAPITAL LETTERS LIKE THIS
BECAUSE IT MEANS THAT YOU ARE SHOUTING.

5. COMPLIMENTARY CLOSE

 Courtesy is always important, no matter how short the email is.
Before you end your email:
 Thank you for your patience and cooperation.
 Thank you for your consideration.
 Include an accurate follow-up statement:

 I will send you additional information.
 I look forward to receiving your input.
 If you have questions or concerns, do let me know.
 I look forward to hearing from you.
 If a response is required, specify what, when.

 Use a professional/formal closing:
 Best regards,
 Sincerely,
 Thank you,
 For more casual emails:
 Best wishes,
 Cheers,

6. SIGNATURE
 A professional signature makes it easy to contact you.
 Your email account can automatically add these data to the
bottom of the email:
 full professional name
 job title
 business phone/fax numbers
 business street address
 business website, if any
 a legal disclaimer if required by your company
 Depending on policy, you may also want to include a link to the
company's website or social media pages.

6. SIGNATURE
For application:
Ms. Mayne G. Madiwo

Licensed Professional Teacher (Secondary Education)
Cabarrouguis St., Don Mariano Marcos,
Bayombong, Nueva Vizcaya
09057658447

6. ATTACHMENTS
 If there are any attachments, mention
them in the email so that the receiver
knows to look for and open the files.
 Appropriately name the attachments so
that the receiver knows what each
document is just by reading the file
name.

6. ATTACHMENTS

What to Review
 CLARITY: Take a few seconds to read
over it before pressing the Send button.
Read it as if you were an outsider — how
clear is it?
 AMBIGUITY: Are there any
ambiguous statements that could be
interpreted the wrong way? If so,
clarify.
 LENGTH: As you review, see if you
can shorten the email, remove words
or sentences or even paragraphs.
What to Review
Before you hit the send button
 Edit and proofread. You may think
you're too busy to do the small stuff, but
your reader may think you're careless,
unqualified, or unprofessional.
 Review and spell-check your email one

more time to make sure it's truly perfect.

What to Review
 Reply promptly to serious messages.
 If you need more than 24 hours to collect
information or make a decision, send a
brief note to explain the delay.
 Some replies are delayed by electronic
transmission. Explain the delay.
 Always check your emails

WHAT IS EMAIL ETIQUETTE?
• Think of it as the ‘Code of
Conduct’ for email.
• It refers to the behavioral

principles of communications
that individuals should use when
writing and answering emails.

WHY IS EMAIL ETIQUETTE IMPORTANT?
• Emails are a form of

communication. Just as you follow
face to face communication norms
in conversation, you should do the
same in written communication.

WHY IS EMAIL ETIQUETTE IMPORTANT?
• You want your message to be
understood in a positive manner as well
as taken seriously.
• The written word can be easily

misinterpreted resulting in the recipient
holding a negative opinion or simply
ignoring your email altogether

EMAIL ETIQUETTE: DO’S AND DON’TS
DO include a heading in the subject line.
With the number of emails and viruses that

populate inboxes, realize the significance of the
subject line. A subject header is essential if you
want someone to read your message.

DO make the subject line meaningful.
A “Hi” or “Hello” won’t do. The recipient

decides in which order to read your message-
or whether to read it all- based on who sent it
and what it’s about.

DO personalize your message to the
recipient.
Although email is informal, it still requires a

personal greeting, such as, “Dear Ms. Jones,”
or “Hi, Jack.” Failure to include a greeting can
make your message seem cold.

DO account for tone.
When you communicate in person, more than 90% of

your message is nonverbal. Email has no tell-tale body
language! The reader cannot see your face or hear the
tone of your voice, so choose your words carefully and
thoughtfully. Think about how your words will come
across in cyberspace.

DO look at your email address and
determine how it represents you.
Names such as “looselips” don’t sound

professional. Students sometimes embarrass
themselves by communicating with an
employer using an inappropriate address.

DO include your name or a signature
with additional details and contact
information.
The recipient may want to communicate

by means other than email.

DO include your name or a signature
with additional details and contact
information.
The recipient may want to communicate

by means other than email.

DON’T forget to check for spelling and
grammar.
If you think this form of communication does not

have to be letter perfect, think again! It
represents you. Poorly written messages may
indicate a poor caliber of work in other ways.
Use proper capitalization, punctuation and usage,
and always check your spelling.

DON’T write the great American novel.
Email is intended to be a brief communication.
Keep the message short and concise. Use only a
few, brief paragraphs.
DON’T “reply to all” unless you are sending a

response appropriate for group viewing.

DON’T forward email without permission.
Why take responsibility for passing along something

that was addressed only to you? Often, confidential
information becomes global because of someone’s
lack of judgment. Unless you were asked to forward
something, don’t do so without permission!

DON’T fill in the “TO” line until you’ve
written and proofed/edited your message.
Is the information accurate? Grammatically

correct? In an appropriate tone? If you enter the
“TO” information first, a slip of the finger can
send a message before its time!

DON’T think that no one but the intended
recipient will see your email.
After a message leaves your mailbox, you have

no idea where it may go. Don’t use the Internet
to send anything that you wouldn’t want to see
in public or hear about at the office water
cooler.

REMINDERS
When you send an email to someone, they are getting a
copy that they can keep…forever.

TASK 1: FORMAL or INFORMAL
State whether the sentence would be classified as either formal or
informal. If informal, change it to formal.
Example: Hi y’all! _informal;

To Whom it May Concern:
1.) I am pleased to inform you that you have won our grand prize.
_____________
2.) I hope all is well with your new career choice. _____

TASK 1: MAKE ME FORMAL
3.) I shouldn’t have gone and missed with it!!

___________________________________________
4.) I can’t help you with that cuz it’s too hard.
___________________________________________
5.) Hi, how are you?
___________________________________________
1)Formal
2)Formal
3)Informal; I should not have changed it.
4)Informal; I apologize but I am unable to help you with your
problem because it is extremely difficult.
5)Informal; Dear Mr. Smith, How are you?
Hello Professor Smith,
I’m sorry to tell you but im sick and will

not be able to come to class. See ya
Wednesday.
Jason

Inclusive Dates
Looking Ahead: ENGLISH 9 Q3 SSALTS
Summative LTs Number of Mode and Means of Date of Accomplished or
Submission Not
(WW or PETA) Points Submission Accomplished
WRITTEN WORK (40%)
W5: Feb. 13-17, 2023 WW 1: Quiz 20 Quiz paper Quiz schedule
W8: Mar. 6-10, 2023 WW2: Quiz 20 Quiz paper Quiz schedule
PERFORMANCE TASKS (60%)
W3: Feb. 6-10, 2023 PETA 1: Writing Formal Email and 10+10 LMS Feb. 10, 2023
Correcting Errors
W1,5,6,7: PETA 2: Culminating Task: 35 Email with Mar. 3, 2023

Jan. 16-20, 2023 Professional Email Account and Application attachment sent to
Feb 13-17, 2023 Email madiwomayne@g
Feb. 20-24, 2023 mail.com
Feb. 27-Mar. 3, 2023 Send to: madiwomayne@gmail.com
PERIODICAL TEST (20%)

Inspired by Mission, Driven by Excellence
© 2 0 2 2 | S a i n t M a r y ’s U n i v e r s i t y | J u n i o r H i g h S c h o o l a n d Science High School
Week 9: MAR. 16 to 17 THIRD QUARTER EXAMINATION TBA TEST PAPER W9
INCLUSIVE DATE
Looking Ahead: ENGLISH 9 Q3 MOT
LEARNING CONTENT LEARNING COMPETENCIES
Quarter 1 Quarter 3: Learner as an Advocate of The learner…
Responsible Media Business Communication
W1: Jan. 16-20, 2023 Introduction to Business English Third Quarter 1. reviewed the summary of summative assessment learning tasks and matrix
of topics for the third quarter
2. created a timeline/checklist of activities to be accomplished
W2: Jan. 23-27 2023 Lesson1: The Electronic Mail vs. Social Media 1. defines email and email signature vis-à -vis social media for business
Lesson 2: Email Etiquette communication
2. enumerates the e-mail/social media etiquette
3. explains some email etiquette
W3: Jan. 30-Feb. 3, 2023 Lesson 3: Parts of an Email 1. identifies parts of an email
Lesson 4: The Subject-Line 2. discusses the parts of an email
W4: Feb 6-10, 2023 Creating a Professional Email Address/Account 1. creates a professional profile
PETA 1: Writing Formal Email and Correcting 2. writes a clear-cut email subject
Errors 3. writes a professional email
W5: Feb. 13-17, 2023 WW 1: Quiz 1. answers quiz items excellently and independently
W6: Feb. 20-24, 2023 Lesson 5: Sending Email 1. writes a clear-cut email subject
2. writes a professional email
W7: Feb. 27-Mar. 3, 2023 Lesson 5: Sending Email 1. writes a clear-cut email subject
PETA 2: Culminating Task - Professional Email 2. writes a professional email
Account and Application Email
W8: March 6-10, 2023 WW2: Quiz 1. answers quiz items excellently and independently
Inspired13-14,
W9: March by Mission,
2022 Driven by Excellence © 2 0 2 2 | S a i n t M a r y ’ s U nRemediation/Completion
iversity | Junior High School and Science High School
W9: March 15-17, 2022 Third Quarter Examination
My take home
Email Communication reminders!






WHAT’S NEXT…?
Quiz
multiple choice
matching type
true or false

Get inspired…

Thank you for
listening!
Let us pray…
Lord, thank you for the unique gifts you have given us.
Fill us with fresh enthusiasm and a heart that is excited

to learn and grow. Cover us with your enduring love,
give us confidence and grace, and equip us with the
ability to persevere through trials.
This we ask in Jesus’s name we pray…
Amen!

Business English 9 Q3 W3

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Good day,

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In other words, you already have a good

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2. Inquiry Email - You need something from the receiver in a

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3. Open-Ended Email – to keep communication

4. Action Email – The goal is not the reply, but some

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This space is for the message. This is where you type

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Link attachments: Open or use

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If you’re contacting a company, not an

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 Thank you for your consideration.

 Include an accurate follow-up statement:

 I look forward to hearing from you.

 If a response is required, specify what, when.

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Ms. Mayne G. Madiwo

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 Review and spell-check your email one

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• It refers to the behavioral

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• Emails are a form of

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• The written word can be easily

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With the number of emails and viruses that

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A “Hi” or “Hello” won’t do. The recipient

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Although email is informal, it still requires a

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When you communicate in person, more than 90% of

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Names such as “looselips” don’t sound

Inspired by Mission, Driven by Excellence © 2 0 2 2 | S a i n t M a r y ’s U n i v e r s i t y | J u n i o r H i g h S c h o o l a n d S c i e n c e H i g h S c h o o l

The recipient may want to communicate

Inspired by Mission, Driven by Excellence © 2 0 2 2 | S a i n t M a r y ’s U n i v e r s i t y | J u n i o r H i g h S c h o o l a n d S c i e n c e H i g h S c h o o l

The recipient may want to communicate

Inspired by Mission, Driven by Excellence © 2 0 2 2 | S a i n t M a r y ’s U n i v e r s i t y | J u n i o r H i g h S c h o o l a n d S c i e n c e H i g h S c h o o l

If you think this form of communication does not

Inspired by Mission, Driven by Excellence © 2 0 2 2 | S a i n t M a r y ’s U n i v e r s i t y | J u n i o r H i g h S c h o o l a n d S c i e n c e H i g h S c h o o l