MANAGERIAL SKILLS AND

KNOWLEDGE
Prepared by: Sainabai D. Mohammad
CHNITECAL

TECHNICAL
TUALCEPCON

CONCEPTUAL
TIONLARE

RELATION
KILLSS

SKILLS
MENTNAMAGE

MANAGEMENT
 MANAGERIAL SKILLS

• Managerial skills are what the manager uses to assist the organization
in accomplishing its goals.
 MANAGERIAL SKILLS FALLS INTO THREE
(3) BASIC CATEGORIES:

• Technical
• Human Relations
• Conceptual Skills
 TECHNICAL SKILLS
• Specialized areas of knowledge and
expertise and the ability to apply that
knowledge.
• Preparing a financial Statement,
programming a computer, designing an
office building, and analyzing market
research are all examples of technical skills.
• Technical skills are those skills needed to accomplish a specific job.
• It is the “how to” skills set that allows a managers to complete his or her job.
• This type of skills are especially important for supervisory managers because
they work closely with employees who are producing the goods and/or of the
firm.
 HUMAN RELATIONSHIP SKILLS

• Are the interpersonal skills managers use to

accomplish goals through the use of human
resources
• These interpersonal skills are what a manager
will use, to work his/her employees
• Some people are born with good human skills:
others must work much harder at it.
• Human skills are critical for all managers because they work with people.
• Managers with good human skills understand the importance of trust, cohesion,
fairness, empathy, and good will.
• Human skills help the manager to communicate, lead, and motivate an employee
to work towards a higher level.
 CONCEPTUAL SKILLS

• A manager’s conceptual skills allow him or her

to solve problems in a strategic and calculated
fashion.
• Conceptual skills involves analyzing and
evaluating the given situation
• Managers need to develop action plans and
harness resources to achieve organizational
goals.
• A manager with good conceptual skills can look at a problem, break it
down into manageable pieces, consider a variety of possible solutions,
all before putting it back together again in a more effective an efficient
manner.
 THREE LEVEL OF MANAGEMENT
• Top (high-level) management, makes decision
regarding long-run objectives.
Examples: President, CEO, Executive V-P
• Middle Management, often responsible for short-term
decisions.
Examples: Regional manager, plant manager
• Supervisory (first line), usually involved in the day-
to-day operation of the firm.
Examples: Account manager, office manager.
KNOWLEDGE MANAGEMENT
 Group activity – Animals 73
If you were an animals which
animals would you be? And
why?
Acrtivity 2. Everyone on the class will chose 1 animal that will
represent a personality of their classmates and explain it why he/she
chose that animal.
Thank you for listening and for the participations!!!