Presentation

Presented by:
KHUSHDEEP
KAUR
 Presentation

Mckinsey 7s
Framework Of Intuit
Inc.
 Introduction
- Intuit Inc. adopts McKinsey 7S Framework for organizational
change.
- Framework aids evaluation and coordination of business
operations for improvement.
- Emphasizes durability and flexibility for competitive edge.
- Highlights hard and soft factors for change management.
- Aims for innovative and cooperative culture at all levels.
- Explores Intuit Inc.'s change management journey through
McKinsey 7S Framework.
- Focuses on change pressure, communication strategies, and
sustainability.
Shared Values

Hard Elements

Structure System Strategy

Soft Elements

Staff Skill Style

Shared Values
1. Core Values
• Intuit Inc. upholds core values like creativity, honesty, transparency, accountability, trust,

quality, and heritage.

• Ensures ethical and moral standards are benchmarked globally.

2. Corporate Culture
• Fosters an inclusive culture that celebrates diversity.
• Promotes innovation and creativity, supports independence for growth.
• Leadership focuses on increasing employee motivation and job satisfaction.

3. Task Alignment with Values

• All tasks and strategies align with the company's core values for consistency and

authenticity.
• Change management processes incorporate core values to maintain organizational culture.
 Hard Elements
The McKinsey 7s model's difficult
elements are systems, structure, and
strategy. The hard components of the
model are more easily identifiable,
more concrete in character, and
immediately impacted and controlled
by the organization's management and
leadership.
 1. Strategy
Guiding
Changing Flexibility
Clearly behavior for Competitive
consumer and
defined goal pressures
demands adaptability
attainment

• Stakeholders and workers • SMART goals established • Responds to market • Ongoing examination of • Adaptive approach allows
informed of business plan for objective achievement. challenges and competitor customer needs and localization and swift
and strategic direction. strategies. market trends. responses.
• Supports personnel in
• Enhances transparency method selection for goal • Ensures sustainability • Fills gaps in marketplace • Anticipates shifts in
and regulates company attainment through tactical for competitive consumer market for
duties. approaches. advantage. strategy adjustments.
 2. Structure
Organizational hierarchy
01 Horizontal structure for accessibility and quick decision-making.

Inter-Departmental coordination
02 Efficient collaboration among departments.

Inter-Departmental coordination
03 Promotes teamwork and cooperation among employees.

Centralization vs. decentralization

04 Supports decentralized decision-making for employee involvement.

Communication
05 Advanced communication system for maintaining information flow.
3. Systems
Organizational systems in place
• Defined systems for effective business
operations.

Defined controls for systems

• Planned controls and measures for performance
evaluation.

Monitoring and evaluating controls

• Continuous assessment of systems performance.
• Formal evaluation conducted semi-yearly or quarterly.

Internal processes for organizational

alignment
• Ensures alignment of all departments and
systems towards business objectives.
2. Soft elements
The soft components of the McKinsey 7S model,
including shared values, staff, skills, and style,
are influenced by organizational culture and are
less tangible. They are not directly controlled by
management but are crucial for organizational
success and improved performance. Despite
being challenging to describe and identify, these
components play a significant role in shaping an
organization's effectiveness.
 1. Style
01
Management/Leadership Style
• Participatory leadership involves staff in decision-making, enhancing
communication and innovation.
• Empowerment fosters openness, trust, and employee motivation.

02 Effectiveness of Leadership Style

• Participative leadership encourages feedback, problem-solving, and
teamwork, leading to improved performance.
Cooperation vs Competition – Internally
03 • Collaborative culture fosters internal cooperation, innovation, and
teamwork.
• Promotes harmony and shared objectives, enhancing overall
productivity.
Team vs Groups

04 • Strong, cohesive teams collaborate to achieve company goals.

• Encourages teamwork, candid communication, inclusivity, and diversity.
 2. Staff
Employee Skill Level vs Business Goals
01 • Internal and external training ensure alignment with business
objectives.
• Emphasis on ongoing learning and skill development to support
organizational goals.

Number of Employees
02 • Diverse workforce fosters creativity, decision-making, and
inclusivity.
• Investments in professional growth contribute to organizational
success.
Gaps in Required Capabilities and Capacities
03 • Advanced communication system for maintaining information
flow.Systematic approach identifies skill gaps and addresses them
through training or hiring.
• Proactive management ensures efficient workflow and goal
achievement.
3. Skills
1. Employee Skills
• Intuit Inc. recruits highly skilled individuals to maintain excellence.
• Ongoing training programs promote growth and development.
2. Employee Skills vs Task Requirements
• Job roles are defined based on employee skills, ensuring alignment with
company goals.
• Promotes adaptability and efficiency in meeting evolving business needs.
3. Skill Management
• Regular training sessions and seminars support professional advancement.
• Cultivates a culture of ongoing learning and contributes to organizational
success.
4. Company’s Competitive Advantage
• Human resource strategy ensures a distinct competitive advantage.
• Ongoing training initiatives foster innovation and contribute to organizational
success.
Conclusion
The McKinsey 7S Framework has propelled Intuit Inc.'s organizational change journey,
aligning strategy, structure, values, people, skills, and style to thrive in a competitive
market. Through fostering a collaborative culture and strategic agility, Intuit dominates the
technology sector while enhancing performance and customer satisfaction. Effective
change management, driven by clear communication and sustainability, ensures continual
improvement. Commitment to staff development and innovation secures Intuit's position
as a leader, ready to embrace future challenges with innovation and a learning culture,
poised for sustained success in a rapidly evolving industry.
References:
Aktas, M., Koc, O., Çökeli, H., & Alban, S. (2024, January 31). What is McKinsey’s 7-S Change Management Model
and how to use it. UserGuiding. https://userguiding.com/blog/mckinsey-7s-model/

Austin, J. (2023, May 3). 12 examples of company culture done right. Work Life by Atlassian.
https://www.atlassian.com/blog/leadership/15-company-culture-examples-that-deserve-your-attention

Brummond, K. (2022, November 7). Using the mckinsey 7-S framework in your small business. QuickBooks Canada.
https://quickbooks.intuit.com/ca/resources/running-a-business/small-business-management-mckinsey-75-framework/

Hawley, M. (2023, September 18). Participative leadership: What is it and does it work?. reworked.co.
https://www.reworked.co/leadership/what-is-participative-leadership/

Intuit Inc. - Intuit realigns organization to accelerate growth. Intuit . (2013).

https://investors.intuit.com/news/news-details/2013/Intuit-Realigns-Organization-to-Accelerate-Growth/default.aspx
References:

Javadekar, S. (2018, October 23). Kafka on Kubernetes-From Evaluation to production at Intuit. SlideShare.
Aktas, M., Koc, O., Çökeli, H., & Alban, S. (2024, January 31). What is McKinsey’s 7-S Change Management

Murphy, W. “Bill.” (2013, July 1). Intuit announces changes in organizational structure. insightfulaccountant.com.
https://insightfulaccountant.com/ia-blogs/from-the-editor/intuit-announces-changes-in-organizational-foundation/

Peters, K. (2017, December 5). Intuit’s diverse team: Different Perspectives, same great experience at work. Great Place
To Work®.
https://www.greatplacetowork.com/resources/blog/intuit-s-diverse-team-different-perspectives-same-great-experience-at
-work

Razmi, J., Mehrvar, M., & Hassani, A. (2020). An assessment model of mckinsey 7S model-based framework for
knowledge management maturity in agility promotion. Journal of Information & Knowledge Management, 19(04),
2050036. https://doi.org/10.1142/s0219649220500367
Intuit Inc.

Thank
You! Everest Cantu