Professional Documents
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IBA Chapter 11
IBA Chapter 11
14e
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Copyright © 2013 Pearson Education,
Inc. publishing as Prentice Hall
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The industry organization (IO) paradigm
presumes that markets demonstrate perfect competition where
no firm or industry consistently outperforms others
Large number of fully informed buyers and sellers
No obstacles to entry and exit of firms
Constant rates of returns for all the firms in the industry
Firm’s performance depends on industry forces
Anomalies
Imperfect markets with some firms always outperforming
others
+ The power of innovative executives
bright executives exploit market imperfections to outperform rivals
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There should be strong
coordination among industry’s
structure, firm’s strategy and
performance
Strategy’s hallmarks are
Value
Strategy
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Copyright © 2013 Pearson
Education, Inc. publishing as
Prentice Hall
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Copyright © 2013 Pearson
Education, Inc. publishing as
Prentice Hall
11-6
Value
the measure of a firm’s capability
of selling what it makes for more
than the costs incurred to make it
exceeding customers’ expectations
Higher profits
Strategy
Is the managerial effort to build
and strengthen company’s
competitive position in order to
create value
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Create value using
A cost leadership strategy
make products for a lower cost than competitors
Selling the products at below average prices
Cost minimization across the value chain
Targets a broad market with mass selling of standardized
goods and services
A differentiation strategy
make products for which consumers are willing to pay a
premium price
High quality and innovation
Rolls Royce, Rolex, Apple
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The Value Chain
the set of linked activities the company performs to
design, produce, market, distribute, and support a product
The value chain consists of
Primary activities
Hold primary importance in manufacturing a product
design, make, sell, and deliver the product
Support activities
Hold secondary importance
Help in implementing primary activities
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Copyright © 2013 Pearson
Education, Inc. publishing as
Prentice Hall
11-10
Primary and Support Activities of the Value Chain
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A firm’s value chain determines its competitive
advantage
Configuration
Deciding and distributing value chain activities around the
world
Depends on costs, logistics, buyers’ needs along with
economic, cultural, political and legal factors
concentrated
putting all value chain activities in one location
dispersed
performing different value chain activities in different locations
location economies
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When configuring the value, consider
Customer Needs
Keeping the service outlets closer to customers
Selecting speedy and efficient distribution channels
Cost Factors
Differences in wage rates, workers’ productivity, inflation etc
Cluster Effects
Firms should take advantage of specialized clusters like Hollywood for mass media,
London for global finance, Mumbai for R&D outsourcing etc
Logistics
Logistics configuration depends on product nature and the degree to which JIT
systems are crucial
Digitization
Firms should not bother themselves with the functions that can be outsourced to far
off regions or can be performed at cheaper rates by virtual workforce
Scale economies
Few large centralized plants to acquire the economies rather than operating several
small ones
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Coordination
linking the value chain activities
Factors that influence coordination
Operational obstacles
Online miscommunication, language and cultural barriers across
value chain
E.g. Designed in Finland, produced in China, distributed in US
Core competencies
special outlook, skill, capability, or technology that runs through
the firm’s operations, threading disconnected activities into an
integrated value chain
Apple’s innovation and product design, Wal Mart’s well
coordinated information and distribution systems
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Subsidiary Networks
Growing global connectivity improves idea
generation and knowledge sharing
To help increase firm value, managers should
recognize that valuable skills can be developed anywhere
within the firm’s global network (not just at the corporate
center)
use incentive systems to encourage local employees to
acquire new skills
act as facilitators to transfer valuable skills within the firm
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Firms face two conflicting pressures:
Pressures for global integration
the process of combining differentiated parts into a
standardized whole
maximize efficiency through large scale production of
standardized goods
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Drivers of global integration
Increased homogeneity of products (consumers are interested in value rather
than company’s origin)
Satisfying consumers’ identical needs for products like oil, steel and other
universally used products
The globalization of markets
Technology helps standardize consumer preferences
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Pressures for local responsiveness
the process of disaggregating a standardized whole into differentiated
parts
Packaging, product customization, marketing and advertising differences, price
differences etc
Pressure for local responsiveness is driven by
Consumer divergence
cultural predisposition
nationalism
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Characteristics of the Strategy Type Used by MNEs
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International strategy
leverage a company’s core competencies into foreign markets
critical elements of the value chain are centralized at
headquarters
Subsidiaries are allowed to customize to a certain extent
Microsoft, Google
The strategy works well when
the firm has core competencies that foreign rivals lack
there is low pressure for global integration
there is low pressure for local responsiveness
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Multidomestic strategy
emphasizes responsiveness to the unique circumstances
that prevail in a country’s market
value added activities are adapted to local markets
Garments or textile industry
The strategy works well when
there is high pressure for local responsiveness
there is low pressure for global integration
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Global strategy
make standardized products that are marketed with little
adaptation to local conditions
exploit location economies and capture scale economies
Oil and steel industry, agricultural products
The strategy works well when
the MNE is the cost leader
there is low pressure for local responsiveness
there is high pressure for global integration
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Transnational strategy simultaneously leverages
core competencies worldwide, reduces costs by
exploiting location economics, and adapts to local
conditions too
Automobile industry, Unilever, P&G
The strategy works well when
global learning and knowledge management through
virtual interaction
there is high pressure for local responsiveness
there is high pressure for global integration
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