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Understanding Management Context - CH 2
Understanding Management Context - CH 2
MANAGEMENT
CONTEXT
Constraints and Challenges
THE MANAGER: OMNIPOTENT OR
SYMBOLIC?
• Omnipotent View of Management - the view that
managers are directly responsible for an organization’s
success or failure.
• Symbolic view of Management - the view that much of an
organization’s success or failure is due to external forces
outside managers’ control.
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THE EXTERNAL ENVIRONMENT
CONSTRAINTS & CHALLENGES
External Environment - those factors & forces outside the organization that
affect its performance
• Specific environment: External forces that have a
direct & immediate impact on the organization
• General environment: Broad economic, socio-
cultural, political/legal, demographic, technological
& global conditions that may affect the organization
3
• Environmental Uncertainty - the degree of change
& complexity in an organization’s environment.
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ORGANIZATIONAL CULTURE
Memory and Storage Battery Life Carrying Weight Warranty Display Quality
HP ProBook 10 3 10 8 5
Lenovo Idea 8 5 7 10 10
Apple 8 7 7 8 7
Dell Inspiron 10 7 8 6 7
HP Pavilion 4 10 4 8 10
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Appraising each alternative’s strengths
Analyze Alternatives and weaknesses.
Memory and Battery Life Carrying Weight Warranty Display Quality Total
Storage
HP ProBook 10 3 10 8 5 36
Lenovo Idea 8 5 7 10 10 35
Apple 8 7 7 8 7 37
Dell Inspiron 10 7 8 6 7 38
HP
14 Pavilion 4 10 4 8 10 36
Implement Alternative
• Putting the chosen alternative into action
• Conveying the decision to and gaining commitment from those who will carry out the alternative
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