Motivation and Information

Chapter 4
Objectives:
Define motivation and information as functions of communication.
Identify speakers purpose in various communication situations
Identify the verbal and nonverbal cues that a speaker employs to
achieve his or her purpose.
Show an understanding of the strategies used by speaker to convey
his or her ideas effectively.
Evaluate if communication strategy is effective or not.
Motivation
What is motivation?
According to psychology today…
Motivation is literary the desire to do things.
Motivation is the crucial element in setting and attaining goals.
Example:
Aside from teaching and training, a coach also needs to provide his or her
players ample motivation so that they would give their best both in training
and in games. Similarly teachers and mentors must not only teach their
students, but also motivate them so they would want to work harder to
achieve their dreams.
One can will himself or herself to do things; other times, a person
needs to be influenced or motivated by other people such as
motivational speakers.
A motivational speaker is a person specializes in making speeches
intended to inspire or motivate an audience. Such speeches usually
offer words of encouragement as well as pieces of advice and tips on
how to succeed in life or how to accomplish certain goals.
 for a motivational speaker to inspire others he or she must be an
excellent communicator-one who can interact with all sorts or
people, relate with them, and express his or her ideas clearly and
effectively. However , motivational speakers are not the only ones
who can motivate people: basically everyone can be a motivator,
especially if he or she has the requisite communication skills.
15 Powerful Quotes From
the Greatest Motivational
Speakers
1. “Tough times never last, but tough people do.“
– Robert Schuller, motivational speaker
2. "If something is wrong, fix it now. But train yourself not to worry, worry
fixes nothing. "
– Ernest Hemingway, American novelist
3. “The future depends on what you do today.”
– Mahatma Gandhi, Indian activist
4. “Happiness is not in the mere possession of money; it lies in the joy of
achievement, in the thrill of creative effort.”
– Franklin D. Roosevelt, 32nd president
5. “What we fear doing most is usually what we most need to do.”
– Tim Ferriss, American entrepreneur
6. “Abandon anything about your life and habits that might be holding you
back. Learn to create your own opportunities.”
– Sophia Amoruso, American businesswoman
7. “You will never change your life until you change something you do
daily. The secret of your success is found in your daily routine.”
– John C. Maxwell, American author
8. “The journey of a thousand miles begins with one step.”
– Lao Tzu, ancient Chinese philosopher
9. “Whether you think you can, or you think you can’t – you’re right.”
– Henry Ford, American industrialist
10. “If you are not where you want to be, do not quit, Instead reinvent
yourself and change your habits.”
– Eric Thomas, American motivational speaker
11. “We are what we repeatedly do. Excellence, therefore, is not an
act. But a habit.”
– Aristotle, Greek philosopher
12. “Continuous improvement is better than delayed perfection.”
– Mark Twain, American author

13.“You've got to get up every morning with determination if you're

going to go to bed with satisfaction.”
– George Lorimer, American journalist

14. “You have the power on your mind, not outside events. Realize this,
and you will find strength.”
– Marcus Aurelius, Roman emperor

15. “Better a diamond with a flaw than a pebble without”

– Confucius, Chinese philosopher
Motivation is the key communication function that aims to encourage
people into action. Simply saying “GO!” to a friend who expresses a
desire to do something is already an attempt at motivating someone,
as is giving a pep talk to a depressed classmate.
Words and gestures motivate people. For instance, offering a kind
and affirming words to someone can encourage that person to follow
his or her dreams. Even a simple pat on the back and reassuring nod
can be inspiring. Thus, being able to motivate others through words
and gestures is a skill you should develop so that you can encourage
and inspire the people around you in various ways.
Information
Another function of communication is information. This function of
communication is apparent in the information-dissemination function
of news agencies.
The information of communication is also evident in the customer
service and technical support sectors whose objective is to share
important information to client. Technical support specialists, for
example give clients step-by-step instruction on how to troubleshoot
or operate a gadget or appliance, while customer service
representatives share to their clients information about products and
special offers.
Today, information dissemination has become so much easier due to
technology, in particular, the far reaching scope of mass media and
internet, along with the ease of using such technologies in
disseminating information, has made it much easier to misinform the
general public. Hence effective communication strategies are crucial
in fulfilling the informative function of communication, especially
since the failure to impart accurate information at the right time may
sometimes result in negative consequences.
In the various definitions of communication in the previous modules
the word information is used prominently. Communication in fact, I
defined in its most basic sense as an exchange information. These
exchanges of information with you as either the giver or the receiver
of information occur regularly in one’s day to day life, with the pieces
of information ranging from the relevant to the mundane, for instance
you exchange information with your friends when you talk about the
latest movies you have watched or when you compare your projects
with one another.
One can give and receive information through various channels:
through face to face interactions, through mass media, and through
internet, to name a few.
Many people have jobs that require them to disseminate information
to the public. If you choose a similar career, remember that only
truthful and accurate information should be shared.
What have you learned?

1. What profession entail communicating with other people so that

they may be motivated into doing/achieving something?
2. How information an important communication function between a
government and its people?