Robotic Process Automation

A ROBOT FOR EVERY PERSON

Robotic Process Automation - RPA
 The process of automating business operations with the
help of robots to reduce human intervention is said to be
Robotic process Automation (RPA)

 RPA is the use of software with Artificial Intelligence (AI)

and Machine Learning (ML) capabilities to handle high-
volume, repeatable tasks that previously required humans
to perform.
RPA Solution
Types of BOTS
• Unattended/Autonomous
Software Robots
• Attended/Assistive Software
Robots
RPA
 Robots
RPA robots are capable of mimicking many–if not all–human
user actions.

Log into any application

Connect to system APIs
Copy and Paste data
Move files and folders
Extract Process content from documents, pdfs, emails and forms
Read and write to database
Open mails and attachments
Scrape data from the web
Make calculations
 RPA - Advantages
• Cost Effectiveness

• There will be no lunch breaks, holidays, sick leave or shift time

allocated for robotic automation.

• Improved Quality Assurance – No errors

• Increased Productivity
 Applications of RPA
Industry Usage Industry Usage
•Customer support
•Loan processing •Converting documents digitally
Banking •Fraud claims Legal •Customer support
•Cards activation

Human •Joining formalities Business

Resource •Payroll process process •ERP automation
•Short listing of candidates •Invoice processing
(HR) outsourcing
•Patient registration
Healthcare •Billing •License renewal
•Report generation Government •Change of address

•Premium calculation
•Processing claims
Insurance •Clearance of claims •Account setup
•Responding partner queries Infrastructure •Customer support
•Application processing
•Customer service
Utility •Debt recovery
•Billing Manufacturing •Generation of bills and sales calculation
RPA challenges
•Choosing the right process to automate
•Setting realistic expectations
•Employee resistance
•Password management
•Change Management
•Handling unstructured and or handwritten data
•Robot Maintenance
• ROI calculations become more complex
• Deployment
software installs
Permissions/Essentials
Training already busy people in their daily job
ROLES
 RPA Tools
• Automation Anywhere
• Blue Prism
• Ui Path
• OpenSpan
• WorkFusion
• Pega
• Jacada
• WinAutomation
• NICE Systems
• Contextor
Expand your automation footprint with Enterprise RPA

Thank You