Professional Documents
Culture Documents
Course Objectives: Amity Business School
Course Objectives: Amity Business School
Behavioral Science
MODULE IV (3 sessions)
MODULE V (3 sessions)
Global Teams and Universal Values Management by values Pragmatic spirituality in life and organization Building global teams through universal human values Learning based on project work on Scriptures like Ramayana, C2 Mahabharata, Gita etc. 100%
Team Design Features: team vs. group Effective Team Mission and Vision Life Cycle of a Project Team Rationale of a Team, Goal Analysis and Team Roles
Patterns of Interaction in a Team Sociometry: Method of studying attractions and repulsions in groups Construction of sociogram for studying interpersonal relations in a Team P1
20%
Types and Development of Team Building Stages of team growth Team performance curve Profiling your Team: Internal & External C1 Q1 Dynamics Team Strategies for organizational vision 50% Team communication
Leadership styles in organizations Self Authorized team leadership Causes of team conflict Conflict management strategies Stress and Coping in teams CT1 70%
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Course Coverage
Patterns of interaction
Interactions that take place within a group tend to follow a particular pattern. Types of patterns of interaction: All-channel network Chain network Wheel network
A chain network
When interaction and communication moves sequentially from one member to another Good for simple messages Tend to break down with more complex messages
Wheel network
All communication within the group goes through one person who is at the center of the groups operation
Communication networks
Sociometry The word sociometry comes from the Latin socius, meaning social and the Latin metrum, meaning measure sociometry is a way of measuring the degree of relatedness among people. Measurement of relatedness can be useful not only in the assessment of behavior within groups, but also for interventions to bring about positive change and for determining the extent of change.
For a work group, sociometry can be a powerful tool for reducing conflict and improving communication because it allows the group to see itself objectively and to analyze its own dynamics. It is also a powerful tool for assessing dynamics and development in groups devoted to therapy or training.
Jacob Levy Moreno coined the term sociometry Many more sociometric studies have been conducted since, by Moreno and others, in settings including other schools, the military, therapy groups, and business corporations. A useful working definition of sociometry is that it is a methodology for tracking the energy vectors of interpersonal relationships in a group.
SOCIOMETRIC CRITERIA Choices are always made on some basis or criterion. The criterion may be subjective, such as an intuitive feeling of liking or disliking a person on first impression. The criterion may be more objective and conscious, such as knowing that a person does or does not have certain skills needed for the group task.
Within a group, people are positive ("attracted" or moving towards) one another, or negative ("repulsed" or move away from) others (as in magnetic or chemical attractions and repulsions, e.g. oil and water) via a flow of feeling. This flow of feeling relates to behaviour.
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The flow may be mutual and reciprocated, or non-mutual and therefore, conflicted. It is these flows of feeling, the socioemotional, or psycho-social connections between people, that form informal networks of relationships.
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Sociometry is a science which enables us to explore and display the informal relationships between people. A method of indicating the feelings of acceptance or rejection among group members
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When members of a group are asked to choose others in the group based on a specific criteria, everyone in the group can make choices and describe why the choices were made. From these choices a description emerges of the networks inside the group. A drawing, like a map, of those networks is called a sociogram. The data for the sociogram may also be displayed as a table or matrix of each persons choices. Such a table is called a sociomatrix
Sociograms Depict the choices, preferences, likes or dislikes, & interactions between individual members Display the structure of the group & record the observed frequency & / or duration of contacts among members
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Why Sociometry
When relationship dynamics are hindering people producing business results When you want to move your organisation(s) from isolated silos to collaborative networks When you want to strengthen teams working in demanding situations When you need ways to surface and sort out issues of group conflict, trust and identity When you want to understand and address the "soft" and unspoken aspects of everyday group life When you need to develop appropriate behaviours for your ideal work culture When its time to integrate thinking, feeling and action in business relationships When you want to release the informal leadership abilities within your organisation
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I trust this person to keep oral agreements and commitments, and not to undercut me or go behind my back. We will use the symbols + to indicate High Trust, O to indicate Moderate Trust, and - to indicate Distrust/Conflict. After conducting all the interviews and obtaining ratings from everyone, the next step is to chart all the responses in the sociomatrix.
This matrix already tells us a great deal about the group dynamics. With a little analysis the matrix becomes something like an x-ray or CAT scan of the groups interpersonal relationships. Columns showing a large percentage of +s can identify the informal leader(s) of the group. Columns showing -s can identify those people the group may be close to rejecting. Rows showing all Os or all +s may highlight people who fear self-disclosure or people who are undifferentiated in social relationships.