Professional Practices

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Chapter 1-Profession

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 Introduction
 Profession: A paid occupation, especially one that involves
prolonged training and a formal qualification.

 Professional: A professional is a member of a profession or any

person who earns their living from a specified professional activity.
The term also describes the standards of education and training that
prepare members of the profession with the particular knowledge
and skills necessary to perform their specific role within that
profession.

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 Professional Responsibilities

 With reference to Information Technology, Computer Science

or Software Engineering, the responsibilities of working
professionals in this area include network administration,
software development and installation, and the planning and
management of an organization's technology life cycle, by
which hardware and software is maintained, upgraded and
replaced.
 But these are not ENOUGH.

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 Engineering Council states that other than
professional Knowledge, an Engineer must
know
 Technical decision making and its commercial and economic
implementation;…knowledge of government legislation
affecting work, e.g. safety, health, environmental requirements;
an understanding of the principles of management and
industrial relations; some knowledge of trade unions and their
organization; an understanding of the engineer’s responsibility
to the profession, to the community and to the environment

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 The Professionalism

 A profession isn’t just what you do, it’s who you are.

 Professionalism is a way of thinking and living rather than an

accumulation of learning.

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 Traits of a Profession

Four Traits (Characteristics) of Profession

1. Different activities requiring special skills

2. Society-centric motivation

3. Personal standards of excellence

4. Giving back to society

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 Traits of a Profession

1. Different activities requiring special skills

e.g. computer programmers have different skills than
electrical engineers.

2. Society-centric motivation
How your profession affecting the society
e.g. a software engineers develops a software of online
transactions.

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 Traits of a Profession

3. Personal standards of excellence

One software engineer is more efficient in his work.

4. Giving back to society

e.g. a doctor is dedicated to cure his patients

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 Ethics

It is concerned with human conduct, more specifically the

behaviour of individuals in society

e.g. When making a mistake, say “Sorry”

OR

When somebody does something good to you, say

“Thanks”

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 Law

 It is a rule or set of rules of actions enforced by a controlling

authority

e.g. an organization forms laws for employees to obey

like follow office timings, meeting deadlines etc.
 If employees do not follow the rules, they are punished

 In the country, if citizens do not obey the law, they are fined or
sent to prison

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 Difference between Law & Ethics

Law is enforced e.g. if you do not come to office in time, you will
be penalized.

Ethics is applied personally e.g. if you do not keep your working

place clean, other employees will form a bad impression about you
but nobody will punish you.

Moral is a part of Ethics e.g. saying “How are you?”

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 Traits of a Professional

 Being a professional means that they are certain traits which are
expected from you.

 We will go through each of them.

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 Trait # 1 of a professional: Seriousness

 Serious about job.

 It has to be completed within the given time frame according to

given requirements.

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 Trait # 2 of a professional: Wanting to do
better

 Don’t keep your performance constant, improve it day by day

for each project or task.

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Trait # 3 of a professional: Dealing with the
Unexpected

 Everything is not normal and smoothly running. Problems arise

and things change from time to time. You have to coup up with
different situations which is the success for your career.

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 Trait # 4 of a professional: Communication
Skills
 Two main types of Communication skills:
Verbal and Written. They should be:
 Clear (understandable to others)

 Concise (To the point and brief)

 Confident (You must be sure what you want to say)

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 Trait # 5 of a professional: Enthusiasm

 Attitude is everything. Those who exhibit enthusiasm for what

they do and greet each day with a positive attitude certainly
become a leader.

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 Trait # 6 of a professional: Helpfulness

 Understand that real success in the workplace requires teamwork.

 Always ready to help colleagues.

 Give a suggestion.

 Offer a compliment when it’s deserved (encourage people)

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 Trait # 7 of a professional: Taking the
Initiative

 Be brave to take an initiative. The people who take the initiative

have better chances to go ahead.

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 Trait # 8 of a professional: Cool under
Pressure
 Keep yourself calm and patient all the time during your work.

 Remember in a job or business we are under pressure most of

the times.
 Some of the factors are deadlines, bosses, and competition.

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Trait # 9 of a professional: Remains Focused

 Stay focused on the task at hand and the goal ahead.

 Avoid multi-tasking in your work wherever possible. Complete

one task at a time, then go to other.
 You may face obstacles or setbacks but don’t surrender. Keep
you goal in mind all the time.

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 Trait # 10 of a professional: Don’t Follow,
Lead

Don’t be a part of procession, rather lead it.

Analyze the situation and willing to take new paths and try new
solutions.
That’s why the people who lead are called “leaders”.

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 Applying Professionalism in Real Life
Are you a good professional? Consider the following three
scenarios:

Scenario #1
You are the manager of a software engineering department of a
company. Software engineers working under you want you to go
for a training.
How would you respond in a way that is legal, moral, and
ethical?

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 Scenario #2

 You are the owner of a software house. Your software

developers want to work for a non-profit organization (NGO) in
company’s time.
 How would you respond in a way that is legal, moral, and
ethical?

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 Scenario #3

 You are a software engineer at a company where management

routinely encourages you and your colleagues to use pirated
software.
 How would you respond in a way that is legal, moral, and
ethical?

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End of Chapter 1

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