Managing Organisations,

Innovation and Sustainability

Week 5 Workshop

Dr Ping-Jen Kao
Lecturer in Information Systems
Workshop Activity 1:

UNI and Its New ERP

System Case
 Group Discussion Q1 & Q2

• What does the case illustrate about the relationship

between technology and organisation in the context of
knowledge work? (10mins)

• Given that at the start there was a common goal between

Uni and ConsultCo, why did the cooperation break down?
What does this tell you about cooperation between different
groups of knowledge workers? (10mins)
 Group Discussion Q3 & Q4

• Why did different stakeholders within the University have

different understanding and perceptions of the ERP? What
does this tell you about knowledge? (10mins)

• Do you think the results would have been different in this

case if the users of the ERP had not been knowledge
workers (i.e., university professors)? (10mins)
 Group Discussion Q5

• What are some principles/lessons that you might take from

reading this case about organisational change efforts that
are based on IT and their impact on knowledge work?
(10mins)
PIN:
Workshop Activity 2:
COVID-19 and Innovation
 How covid-19 is boosting
innovation | The Economist
 How covid-19 is boosting
innovation | The Economist

What are key challenges and opportunities for

organisations to change during COVID-19?
 Q&A

Dr Ping-Jen Kao
Lecturer in Information Systems
p.kao@sussex.ac.uk