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Organizational Behavior PPT 1 Ob
Organizational Behavior PPT 1 Ob
Organizational Behavior PPT 1 Ob
Behavior
INTRODUCTION TO
ORGANIZATIONAL BEHAVIOR
OB
OB studies what people do in an organization
and how that behavior affects the performance of
the organization.
Organizational Behavior
Organizational Behavior can help managers;
Understand the complexity within organizations,
Identify problems,
Determine the best ways to correct them, and
Establish whether changes would make a
significant difference.
Importance of Organizational
Behavior
Organizational behavior can greatly
clarify the factors that affect how
managers manage. It is the field’s job
to describe the complex human
context in which managers’ work and
to define the problems associated
with that realm.
Importance of Organizational
Behavior
Macro:
Groups &
Organizations
Psychology seeks to Sociology studies
measure, explain, people in relation to their
and change individual’s fellow human beings
behavior
Social psychology
focuses on the
influence of people
on one another
Input
Output
Feedback
PLANNING
CONTROLLING ORGANIZING
LEADING
MANAGEMENT FUNCTIONS, ROLES,
AND SKILLS
Managerial Roles
Continued ------
Organizational citizenship behavior (OCB)
No one will want to pick up the slack
No one would want to walk extra miles to achieve the goals.
Job satisfaction
Unhappy employees…what else can you say?
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Organizational citizenship
Discretionarybehavior
Not part of an employee's formal job
requirements
Promotes the effective functioning of the
organization
Examples of Organizational
Citizenship
Helping others on one's work team
Volunteering for extra job activities
Avoiding unnecessary conflicts
Making constructive statements about one's work group
and the overall organization
Few Absolutes in OB
Impossibleto make simple and accurate generalizations
Human beings are complex and diverse
OB concepts must reflect situational conditions: contingency
variables
Challenges and Opportunities for
OB
The workplace is contains a wide mix of cultures,
races, ethnic groups, genders and ages
Employees have to learn to cope with rapid change
due to global competition
Corporate loyalty has decreased due to corporate
downsizing and use of temp workers
Managers can benefit from OB theory and concepts
Responding to Globalization
Increased foreign assignments
Differingneeds and aspirations in
workforce
Working with people from different
cultures
Domestic motivational techniques and
managerial styles may not work
Overseeing movement of jobs to
countries with low-cost labor
Managerial Challenges
In managerial work, organizational behavior has
several implications for various managerial,
organizational, and global challenges.
From the managerial perspective, there are four major
challenges that affect organizational behavior.
MANAGERIAL
CHALLENGES
Managing Workforce Diversity
Workforce diversity:
organizations are
becoming a more
heterogeneous mix of
people in terms of gender,
age, race, ethnicity, and
sexual orientation
Diversity
Implications
“Managers have to shift their
philosophy from treating
everyone alike to recognizing
differences and responding to
those differences in ways that
ensure employee retention and
greater productivity while, at the
same time, not discriminating.”
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OB Aids in Dealing
With:
StimulatingInnovation and Change
Increasing “temporariness” in the
workplace
Helping employees balance work-life
conflicts
Improving ethical behavior
Thinking Positive
Keep in Mind…
OB’s goal is to understand and predict human behavior in
organizations.
Fundamental consistencies underlie behavior.
It is more important than ever to learn OB concepts.
Both managers and employees must learn to cope with
temporariness.