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Alex OB Chap. 9
Alex OB Chap. 9
Stressors Outcomes
Individual Level
Behavioral
Problem-
Group Level Focused
coping
Cognitive Cognitive
Stress
Appraisal Emotion-
Organizational Focused
Level coping
Physiological
Non-work
Moderators
Optimal Stress
Low Low
Performance Performance
Problem-Focused Emotion-Focused
Personality
Social Support
Fighting Stress