Cross Cultural Management

ASSIGNMENT 1: IRELAND
AHMAD SYARIFUDIN BIN AHMAD ROSDIN 012021021958
MUHAMMAD SYAHIR BIN MOHAMAD FADZIL 012020020867
ZULFADHLI ARIFFIN BIN NOOR AZAM 012021021564
MUHAMAD NOOR HAKIM BIN RAMLI 012021070281
ANALLY JASMINE BINTI JAAFAR012021070273
 INTRODUCTION
• Cross cultural communication entails communication that occurs between
individuals from different cultures. There is an argument that proposes
that culture is inconsequential to cross cultural negotiation.
 CROSS CULTURAL COMMUNICATION
(VERBAL)
• The Irish tends to be indirect communicators and will try to avoid creating
conflict.
• Whereas Iranians tends to be quite indirect in their communication. They look
towards non-verbal cues and speak figuratively to make a point. Iranians can take
quite a long time to get to their points as they often explain themselves by using
the example of a story, poem or traditional saying.
• There are five indigenous languages spoken in Costa Rica, which originate form
tribal groups living in the country prior to Spanish colonisation; Maleku, Cabecar,
Bribri, Guaymi, and Buglere.
 CROSS CULTURAL COMMUNICATION
(NON VERBAL)

• The Irish made non-verbal communication an art such as the meaning of gentle
poke is they like and feel comfortable with the person. Half hidden thumb is
mean that the Irish people is asking for a lift. One finger wave means that the
greeting when passing another driver on the road such as that already known each
other and meet while on the road and driving.
 CROSS CULTURAL NEGOTIATION
• ‘all business’ mindset - tend to be mistrusted by the Irish

• Reveals specific information directly

• Negotiate in an Integrative style

• No such protocols or power distances in the meetings

 CROSS CULTURAL NEGOTIATION
- Conducts business like Malaysia. Etiquette, suitable clothes,
communication, and meeting behavior.
- Business etiquette emphasizes punctuality.
- Dress modestly and elegantly, like Malaysians.
- Most Irish choose a restaurant for business.
 CROSS CULTURAL DIMENSIONS
• High vs Low Context Communication
- However, Irish people use low-context verbal indirection instead of direct
communication due to avoid confrontations and be courteous, although
occasionally it is perceived as using confusing phrases.
• Individualism vs Collectivism
• - Ireland scored well in Individualism category, with a score of 70, indicating a
highly independent society. People are free to express their opinions in an
individualistic nation like Ireland because it believes that each person is special and
necessary. In an organisational perspective for example, this implies that managers
anticipate initiative and independence from their staff members.
 CROSS CULTURAL DIMENSIONS
UNCERTAINTY AVOIDANCE
• Uncertainty Avoidance refers to how a society deals with the
Tips for low scoring
fact that the future can never be known: • Do not impose rules or structure that
• This ambiguity causes anxiety, and different cultures have aren't absolutely necessary

learned to deal with it in different ways. • Reduce your emotional response by

• The score on Uncertainty Avoidance reflects the extent to which remaining calm and considering

members of a culture feel threatened by ambiguous or situations before speaking.

unknown situations and have created beliefs and institutions to • Show your interest when you notice
avoid them. differences.
• Ireland has a low score on Uncertainty Avoidance with a score

of 35.

• Irish businesses value creativity and are always looking for

new ways to solve problems.

 CROSS CULTURAL DIMENSIONS
LONG TERM ORIENTATION
• Long term orientation values include thrift and • Ireland's culture is classified as normative,
perseverance; short term orientation values include with a low score of 24
respect for tradition, fulfilling social obligations, and
• They value traditions, have a low scoring
protecting one's "face
proclivity to save for the future, and are
• Low-scoring normative societies, for example, prefer focused on achieving quick results.
to uphold time-honoured standards and traditions
• Apply promotion of equality, high
while observing societal change with presumption.
creativity, individualism, treat others as
• On the other hand, those with a high-scoring you would like to be treated self-
culture, take a more practical approach as they actualization is sought.
empower thrift and efforts in advanced or
modern education as a means of preparing for the
future
 RECOMENDATIONS
• As business has turned more and more to an integrated world market to meet its needs, the difficulties
of communicating at a global level have become increasingly widespread. In order to have better cross-
cultural communication and negotiation, there is few ways to improve it. Firstly, even something as
simple as the cleanliness level you expect At your hotel may need to be spelled out precisely –
especially if you are in a different country. Buchner-Howard outlined how people from different
countries tends to fall into a spectrum of behavioural tendency.
• In the nutshell, in cross-cultural negotiations, it`s important to be aware of your own cultural biases and
expectations. Other than that, inexperienced negotiators tend to be belittled unfamiliar cultural
practices. Respect for cultural differences will get you a lot farther than ignorance, so it`s important to
do your research.
• You can adjust your approach during negotiations to get a better outcome if these perspectives are
negative.
 CONCLUSION
Fun fact about the Irish about the head wag is when an Irish people passes a
person on the street and quickly wags his or her head which mean as if to
say ‘no’ or the Irish just want to saying ‘hi’ to the person as their culture of
friendly people there.