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Group6marketingplan 1
Group6marketingplan 1
WENDY’S
COMPANY
BSHM 1B
Introduction:
• Wendy's now known as the Wendy's/Arby's Group after the recent merger
of the two companies now comprises the third largest quick service
restaurant company and is comprised of two brands Wendy's and Arby's,
generate about $12 billion in system wide sales and comprise 10,000
restaurants. The industry as whole is dominated by what is termed the
"big four" which comprises McDonalds, Burger King, Wendy's/Arby's
Group and Yum Brands. Currently, McDonalds has gained the most
attention among businesses within the quick service industry which is
shown through their strong advantage in market penetration as well as
total revenue, while the Wendy's has been generally recognized as the
leader in quality and customer service.
• Wendy's started out as a single store in downtown Columbus, Ohio and
from inception was born placing utmost importance on providing quality
so much in fact that founder Dave Thomas put the phrase "quality is in
our recipe" was placed in their logo. Today, there are approximately
6,000 Wendy's restaurants in operation in the United States and in 21
other countries and territories. Wendy's has seen slow but steady growth
but financially and intuitionally, since their start in 1969 by reaching the
milestones of going public in September of 1976,going global in 1988,
and reaching 5,000 stores by march of 1997.
• Wendy's Philippines is owned and managed by the Udenna
Corporation through its food group subsidiary, Eight-8-Ate Holdings,
Inc., fully acquiring all Wendy's restaurants in the Philippines,
becoming the master franchisee of Wendy's in the country.
• This brand of freshness came to Philippine shores in 1982, and for
three decades, Wendy's has been the go-to restaurant when one is
craving a hefty serving of salad and a huge iced tea with a taste of
home to go along with a burger made of 100 percent pure beef.
Company Profile: Mission
The reason why we choose this consumers it’s because this group of
people is more health conscious and most of the time they wanted
to eat in fast foods restaurant.
Micro-Environment:
• Micro-environment factors such as
competition norms impact the competitive
Competitors advantage of the firm. The Wendy's Company
can use country’s economic factor such as
Analysis: Macro- growth rate, inflation & industry’s economic
Environment indicators such as Restaurants industry growth
rate, consumer spending etc to forecast the
growth trajectory of not only sectoryname
sector but also that of the organization.
• The Macro-environment
factors such as – inflation
rate, savings rate, interest
rate, foreign exchange rate
Competitors: and economic cycle
Macro-Environment determine the aggregate
demand and aggregate
investment in an economy.
Top competitors include:
1.)McDonald’s
2.)Burger King
Competitor Profile:
3.)Papa John’s Pizza
4.)KFC
5.)Pizza Hut
Mc Donald’s
Wendy’s and McDonald’s decreasing because people are
seeking healthier options. Their menus are similar in
options as well as price but quality, revenue, and costs
associated to history as well as the amount of stores, differs
significantly between Wendy’s and McDonald’s.
Wendy’s and McDonald’s compete well in pricing
categories. Depending on the region of their target market,
the menus feature different items and prices dependent upon
the current market value in the specified location.
For example, Wendy’s created the Bacon Portabella Melt on
Brioche while McDonald’s has tried to do similar with their
Sirloin Burger. Unfortunately for McDonald’s their attempts
at this new strategy have been unsuccessful. This failure is
partially because customers consider McDonald’s meals as
lower quality and cheap, so they are not willing to spend the
extra money for the new food items.
Mc Donald’s SWOT Analysis:
• Strengths:
• 1. A strong reputation, brand name, and image
• 2. Stable income
• 3. Delicious meals
• 4. Technology developments
• 5. McDonald’s – a real estate firm
• 6. Large market share
• 7. Leader in quick-service restaurants
• 8. Health and Quality Control Protocol Improvements
• 9. Technology Acquisitions
• 10. Effective marketing strategies
• Weaknesses:
• 1. Unhealthy food image
• 2. Franchise business model
• 3. Supply chain disruptions
• 4. Customers lose due to intense competition
• 5. Unbalance meals
• 6. Employee Dissatisfaction
• 7. McDonald’s breakfast menu is no longer appealing
• 8. Dissatisfied Franchisees
• Opportunities:
• 1. Innovative Products
• 2. Rebuilding Brand Image
• 3. Freebies and discounts offer
• 4. Increasing demand for healthy products
• 5. McDelivery and Mobile Order
• 6. Global Expansion
• Threats:
• 1. Risky investments in technology
• 2. High-intensity competitors
• 3. Operational Threat due to Cultural Differences
• 4. Epidemic of public health
• 5. Trends in fast food
• 6. Economic recession
• 7. Concerns regarding the environment
Wendy’s SWOT Analysis:
• Wendy's Strengths
• 1. Wendy's is one of the most popular fast food chain brands with a strong legacy and
experience since it was formed in 1969
• 2. Wendy's has a strong global presence with restaurants in around 50 countries
• 3. It is one of the largest burger chain with more than 6000 stores globally
• 4. Wendy's employee strength is more than 10,000 people working with the company
• 5. Wendy's is a globally recognized brand owing to its strong brand awareness
• 6. The country has a strong supply chain network for its raw materials, bakery
products etc.
• 7. The company is known for its popular for its taste and use of fresh meat instead of
frozen
• 8. Wendy's has a strong financial stability with annual revenue of more than $1 billion
• 9. The company has an effective marketing and advertising strategy via TV
commercials, online ads, digital marketing, social media engagement etc.
• Wendy's Weaknesses:
• 1. Operation of franchisees is difficult to manage to maintain similar
experience across all Wendy's stores
• 2. Less number of locations as compared to its competitors globally
• Wendy's Opportunities:
• 1. Global expansion of Wendy's stores can help increase the business
• 2. Introduce the breakfast menu & other meals in all locations after
making the menu as per customer demand
• 3. Acquisition of smaller restaurants can further strength its market
position
• Wendy's Threats:
• 1. Tough competition from other globally recognized fast good joints
can reduce its market share
• 2. Increase in price of raw materials can reduce margins of Wendy's
company
• 3. People are getting conscious about their health and avoiding
unhealthy fast food
Burger King
Burger King Notably, the jockeying for the No. 2
burger spot behind McDonald’s MCD is nothing new
for these two chains. Wendy’s overtook Burger King
for silver, for example. Burger King took it right back
three years later. But this past year has been so
anomalous for the industry, it’s worth understanding
just how much Wendy’s gained and Burger King lost
and the case studies behind both trajectories. When
lockdowns first went into place last year and
commuters were taken off the roads, breakfast sales
were hit hard across the industry, including and
especially at Burger King. Wendy’s, however,
managed to ramp up its then-brand new morning
menu despite this challenge and now generates 7% of
its sales from breakfast with an eye on hitting 10%
this year.
Burger King SWOT Analysis:
• Strengths:
• 1. Burger King is a hugely popular brand name and high brand loyalty
• 2. Burger King serves a lot of burgers that is typically not available in
other fast food restaurant.
• 3. Product differentiation with large size
• 4. Growth model not very capital intensive and hence can grow rapidly
• 5. Strong brand equity in fast food has made Burger King a popular brand
• 6. Many people are employed with the brand
• Weaknesses:
• 1. High fat and high calorie food not good for health conscious people
• 2. Intense competition means limited market share growth for Burger
King
• Opportunities:
• 1. Expanding home delivery can really boost Burger King's sales
• 2. Open new branches and outlets at new locations
• 3. Advertise more and give discounts to capture new market
• 4. Product improvement, tailoring it as per tastes of people around the
world can boost Burger King's business worldwide
• Threats:
• 1. Threat from other eating joints/restaurants, which can impact Burger
King's market share
• 2. Health concerns among general public regarding fast food
• 3. Food costs are rising higher than standard inflation
Wendy’s SWOT Analysis:
• Wendy's Strengths:
• 1. Wendy's is one of the most popular fast food chain brands with a strong
legacy and experience since it was formed in 1969
• 2. Wendy's has a strong global presence with restaurants in around 50 countries
• 3. It is one of the largest burger chain with more than 6000 stores globally
• 4. Wendy's employee strength is more than 10,000 people working with the
company
• 5. Wendy's is a globally recognized brand owing to its strong brand awareness
• 6. The country has a strong supply chain network for its raw materials, bakery
products etc.
• 7. The company is known for its popular for its taste and use of fresh meat
instead of frozen
• Wendy's Weaknesses:
• 1. Operation of franchisees is difficult to manage to maintain similar
experience across all Wendy's stores
• 2. Less number of locations as compared to its competitors globally
• Wendy's Opportunities:
• 1. Global expansion of Wendy's stores can help increase the business
• 2. Introduce the breakfast menu & other meals in all locations after
making the menu as per customer demand
• 3. Acquisition of smaller restaurants can further strength its market
position
• Wendy's Threats:
• 1. Tough competition from other globally recognized fast good joints
can reduce its market share
• 2. Increase in price of raw materials can reduce margins of Wendy's
company
• 3. People are getting conscious about their health and avoiding
unhealthy fast food
Papa John’s Pizza
Papa John's pizzas are known for their
higher-quality toppings, and the high-
quality presentation. The company's
ingredients are healthier than the
competitions. For instance, the meats
used by Papa John's do not contain
fillers. On the other hand, the meats
used by Wendy's do. Also, Papa John's
traditional crust pizza is prepared
using fresh dough, which is never
frozen.
Papa Johns Pizza SWOT Analysis:
• Strengths:
• 1. Introduce more localized food like vegetarian products to tap the market in
some countries
• 2. KFC can introduce home delivery as a regular service as during pandemic
people didn't go outside as before
• 3. Venture into newer markets and offer slightly budget friendly snacks
• 4. More spending on the resources and development as well as introducing
new food items and products can boost KFC
• Threats:
• 1.Further extension of the product selection is the greatest option for the pizza hut.
• 2.Opening of New Malls can be a great opportunity for Pizza Hut.
• 3.New Variants according to local taste can be a great opportunity to attract
customers.
• 4.Free Delivery Option can create a good opportunity for the company to reach
masses and remote locations.
• 5.Increasing Competition can also increase the demand of the Pizza.
• 6.More Promotions on Social Media can help the company to grow.
• 7.Various tastes and various crust sizes should be produced by Pizza Hut
• 8.Production of new Food will lift their market share
• 9.Pizza hut will concentrate on eastern taste because western taste is more focused on
• Threats:
• 1.In comparison to pizza or Italian cuisine, Dominos is a single significant
challenge to the pizza hut. Dominos does not have a high-quality pizza as
compared to Pizza Hut, but Dominos is present in most locations where there
is no pizza hut.
• 2.The vast choices of cuisines that a consumer has accessible today through
different food franchisees are another threat.
• 3.Competitors are indirect rivals who frequently carry clients from the Pizza
hut.
• 4.A decrease in pizza intake may also be caused by growing health interest
and individuals becoming more health conscious.
• 5.Pizza hut market share can be influenced by independent restaurants are
offering pizza at lower prices
Wendy’s SWOT Analysis:
• Strengths:
• 1. Wendy's is one of the most popular fast food chain brands with a strong legacy
and experience since it was formed in 1969
• 2. Wendy's has a strong global presence with restaurants in around 50 countries
• 3. It is one of the largest burger chain with more than 6000 stores globally
• 4. Wendy's employee strength is more than 10,000 people working with the company
• 5. Wendy's is a globally recognized brand owing to its strong brand awareness
• 6. The country has a strong supply chain network for its raw materials, bakery
products etc.
• 7. The company is known for its popular for its taste and use of fresh meat instead of
frozen
• Weaknesses:
• 1. Operation of franchisees is difficult to manage to maintain similar
experience across all Wendy's stores
• 2. Less number of locations as compared to its competitors globally
• Opportunities:
• 1. Global expansion of Wendy's stores can help increase the business
• 2. Introduce the breakfast menu & other meals in all locations after
making the menu as per customer demand
• 3. Acquisition of smaller restaurants can further strength its market
position
• Threats:
• 1. Tough competition from other globally recognized fast good joints
can reduce its market share
• 2. Increase in price of raw materials can reduce margins of Wendy's
company
• 3. People are getting conscious about their health and avoiding
unhealthy fast food
• Wendy's Product Strategy:
• Wendy's is a popular fast food chain
brand, based out of USA. As Wendy's is
well known for its hamburgers, to match
with the competitors, it offers other
varieties of products. There are six
segments in its marketing mix product
Marketing Mix: lines, which are Burgers, Chicken wraps
& more, Fresh-Made Salads, Fries,
Frosty, and Beverages. It has an
additional segment of featured items in
its product line.
• Choco Cookie Overload Frosty Regular ₱42.9
• Choco Cookie Overload Frosty Large ₱77
• Wendy’s promoted its Super Value Menu. The company promotes its
Combo choices, allowing customers to mix and match their favorite
sandwich, drinks and choice of a side item.
• Wendy's often promotes its Super Value Menu, featuring its Junior
Bacon Cheeseburger and 5-piece Crispy Chicken Nuggets, both which
attract younger, price-sensitive consumers.
Marketing Objectives:
• SHORT TERM:
• Hire new employees over the next six (6) months.
• Improve business productivity in 2 months.
• Develop a new product over the next 3 months.
Marketing Objectives:
• LONG TERM:
• 1.Increase the total income of your company by 10% over the next two
years.
• 2.Increase the company's share in its market in 3 years.
• 3.Open new branch location nearby San Jose Del Monte, Bulacan in 5
years.
E-Strat
• Wendy's is presenting itself from the faces of competitors such as Mcdonald's,
Burger King, and Kfc, among others. Wendy's advertisements include a red-
haired mascot who is a huge hit. The firm specializes in both physical and internet
marketing. In terms of online promotion the company makes extensive use of
Facebook, Youtube, and Twitter to reach out the general public with hit songs,
videos and memes. Wendy's employs advertising as its primary method of product
promotion. the corporation,for example advertises its products via
print,television and online media. Wendy's also communicates with clients
through personal selling. Restaurant employees, fro example, frequently persuade
clients to ordee additional items, such as desserts or appetizers. Wendy's employs
sales promotion in the form of short - term zpecial offers and discounts.