HOW MINISTRY OF

TRANSPORT (MOT)
MANAGE E-
HAILING ISSUES
Prepared by:
HAZIQAH BINTI ABD AZIZ (2021811932)
SHAMIMI QAISARAH BINTI MUSTAPHA KAMAL (2021819248)
DANISH AIMAN BIN MOHD YUSRI (2021652134)
PUTERI YASMIN FATEHAH BINTI MALIK MOHAMMAD (2021896296)

Prepared for:
MADAM NUR AIN BINTI YAACOB
IN THIS SLIDES YOU MAY FIND:
• INRODUCTION
• PLANNING
• ORGANIZING
• DESICION MAKING
• CONTROLLING
• CONCLUSION
INTRODUCTION:

• (e-hailing) - a service that allows

consumers to book e-hailing services
using online applications.

• The vehicles are private automobiles with

a seating capacity of four people.

• Issue?
-The challenges faced by the e-hailing
drivers in this difficult time due to the Covid-
19 pandemic.

• The e-hailing companies have to stopped.

• The drivers were lost their jobs .
PLANNING
WHAT IS PLANNING?

• PROCESS OF MAKING DECISION.

• DO RESEARCH ABOUT THE
ORGANIZATION.
• SELECTING WAYS TO ACHIEVE
THE OBJECTIVES TO SOLVE THE
PROBLEM.
IMPORTANCE OF PLANNING:
1.Provides creative and innovative thinkers
- requires strategies on how to create productions,
how much workers are needed and many more.

2.Provides direction to make decision

- Everyone should be cooperated to make any
decision.

3.Reduces wasteful activities

- Measure the production to reduce wasteful
activities.
 TYPES OF PLANNING:

1.Tactical planning
- Short-term plan to achieved. It involves the idea from middle-manager.
2.Strategic planning
- Mission & vision for long-term plan.
3.Operational planning
- Daily activity.
4.Contingency planning
- Must plan something because of the crisis that they suddenly faced &may face
problem in future.
SHORT-TERM
PLAN BY MOT:
• Give a donation of money
(Bantuan Permai) - RM500 per
off.
• Established MYGOmealz which
is food delivery services.
LONG-TERM
PLAN BY MOT:
• Regulating gig economy
involving e-hailing.
• E-hailing boom.
ORGANIZING:

WHAT IS ORGANIZING?

• Arrangement of idea & plan

according to a system.

• Identifying & grouping the

work to make the best decision.

• Enable people to work

effectively together in
accomplishing the goals.
IMPORTANCE OF ORGANIZING:

• Encourages Specialization.

• Helps in smooth delegation of

authority.

• Brings order and cohesiveness.

ORGANIZING STRATEGY:

1. By the chain of command in a

organization
• Minister Datuk Seri Wee Ka Siong instructed taxi drivers to
obtain a letter of approval from the Logistics Industry
Information System (SMILE).

2. Help of PDRM (other departmentation)

• MOT stressed public transport users need to get interstate or
inter-district approval from police

3. Relevant authorities & staff needs to

improve and update the safety for riding
E-hailing
-only fully vaccinated are allowed to ride E-hailing.
 • Achieving organization
goals
- APAD goal is to have a
safe transportation system.
IMPORTANCE OF
2. Assist in management
CONTROLLING
process.
- The ministry of transport
will struggle to meet its
goals.
DESICION MAKING:
DEFINITION:

• Process of determining the best

course of action to solve specific
problems.
• All level of management
participate in decision making.
• Make decision by policies,
objectives & procedures.
IMPORTANCE OF
DECISION MAKING IN
CONTEXT OF MINISTRY
OF TRANSPORT (MOT) :
• A good decision- making
able to saves time.
- Good decision-making can
save much time.
• Increase productivity.
- MOT has multiple levels
&responsibilities.
• Earn respect.
- Must have good credibility.
PROCESS OF DESICION-MAKING
MADE BY MOT:

1. Identify and diagnose the problem.

-analyze the situation before taking any action.

2. Develop an alternative.
-MOT can try to make an alternative by watching
how other countries solve these issues.

3. Evaluated alternative.
-MOT and MKN also encouraged the driver to
sanitize their car frequently.

4. Implemented & follow up.

-MOT and MKN needs to understand the choice that
have been made and why it was made
CONTROLLING

DEFINITION:
• Process of measuring & correcting
performance to achieve the goals
(Koontz,n.d)
• Closely connected to planning,
organizing & leading.
 • Establish standards &
method for measuring
performance.
CONTROLLING
2. MOT needs to measure
STRATEGY the performance.

3. Determine whether
performance match the
standards

4. Take corrective action

CONCLUSION:

• The process of planning, organizing, decision-making and

controlling has greatly helped the ministry to solve the problems.
• The suggestion is MOT can create more new online e-hailing
platforms such as InDriver and AirAsia Ride.
• All the efforts are highly appreciated because they care about the
people in this country and prioritize the needs of society.
THANK YOU