PROBLEM FACED

BY CHALO CARD
USERS

SUBMITTED BY
1.Adharsh Manoj
2.Basil Babu
3.Mathew Reji
4.Stanly Babu Dani
5.Akash Varghese
INTRODUCTION & SIGNIFICANCE

• INTRODUCED IN MUMBAI

• CONTACTLESS PAYMENTS

• IMPROVEMENT IN TRANSPORTATION

• OFFERS SAVINGS

• MODERNIZATION
SCOPE OF THE STUDY

• CURRENT USERS OF CHALO CARD

• REFERENCE TO VYTTILA MOBILITY HUB

OBJECTIVES
• FACTORS AFFECTING PROBLEMS OF CHALO
CARD
HYPOTHESIS
• NO SIGNIFICANT RELATIONSHIP BETWEEN
AGE AND PROBLEMS FACED BY CHALO
CARD
RESEARCH METHODOLOGY

• PRIMARY AND SECONDARY DATA

• CONVENIENT SAMPLING

• DATA COLLECTED THROUGH QUESTIONNIRE

• PERCENTAGE ANALYSIS

• ANOVA
HYPOTHESIS TEST RESULT

• ANOVA APPLIED AT 5%

• 8 CASES HYPOTHESIS NOT ACCEPTED

• 1 CASE HYPOTHESIS IS ACCEPTED

MAJOR FINDINGS
• 55 % OF USERS ARE NOT USING CHALO CARD
NOW
• DAILY USAGE OF CHALO CARD HAS
REDUCED TO 12% FROM 38%
• DISSATISFIED USERS ARE 35%
• 62% OF USERS HAVE ENCOUNTERED
PROBLEMS
• 78% USERS SAID PROBLEMS ARE MAIN
CAUSE OF DECLINE
• 73% USERS DO NOT RECOMMEND CHALO
CARD TO OTHERS
RECOMMENDATIONS

• IMPROVED ADVERTISING

• WIDER ACCEPTANCE

• BETTER TRACKING

• STUDENT CARDS

• ATTRACTIVE PLANS
CONCLUSION
• In conclusion the Chalo card’s potential to transform
public transportation in India is undeniable.
Innovation does’nt stop. Implementing features like
in reward program, student pass, wider acceptance
the chalo card can become more user friendly
experience. With a focus on continuous improvement,
the chalo card is poised to become an indispensable
tool for navigating Indian cities paving the way for a
more seamless and sustainble future.
THANK YOU