Samsonite AT MY Loyalty CDP

Status Report www.globee.hk

Reporter: Chung Truong

Report Date: 11 July 2023
 OVERALL
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PROJECT STATUS

Delayed Potential delay On-track

Project Milestones Main Contact Points References

Solutioning Feb 20 – Apr 7 Regional E-com Silvia Ng Solution/Requirement Share point
Development Apr 10 – Jul 21 Regional IT Evangeline Tan Ticking system Redmine
Testing & SIT Jul 10 – Aug 25 Samsonite IN E-com Hazlina Dayangku Project share point Share point
UAT Aug 28 – Sep 22 Globee PM Jason Globee PM for
Steven
Release Oct 2 Globee TA Jack Maintenance
PLANNING – SS & AT (PHASE 1) - Launched
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 ACTIONS/ISSUES/RISKS – PHASE 1
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Impact/ R.I.A.D Description Assignee Due Date

Status
Complete Action MY - Collect Data and Analysis Chung Truong Mar 10
Complete Action e d Chung Truong Apr 24
MY - Collect user to create account
ie w
Complete Action MY – Training topics e v Chung Truong Mar 15
R
Complete Action
nd ng
UTM link request for email templates
a
SzeKeong Sim Mar 15
Complete Action SFMC – SS
e d e t i Globee Mar 9
le t e
Complete Action SFCC- SS p n m Globee Mar 10
om i
Complete Action C
MY - Training material SFMC Chung Truong Apr – 4
Complete Action Open point: MY – AT Email template MY Team Mar 22
 ACTIONS/ISSUES/RISKS – PHASE 1
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Impact/ R.I.A.D Description Assignee Due Date

Status
Complete Action FSD Phase 1
e d Silvia, Haz Mar 06
- Review & confirm
ie w
Complete Action Development & Setup e v Globee Mar 30
R
SFCC - SS & AT
and ng
Complete Action Development & Setup
e d e t i Globee Mar 30
SFMC – SS & AT
le t e
p n m
Complete Action
om
User Accounts
i Chung Truong Mar 14
C
Collect & create SFMC accounts for MY team
Complete Action Data Migration Chung Truong Apr 4
Import data subscription data to SFMC
SS: 7,551 Subscribers
AT: 5,567 Subscribers
 ACTIONS/ISSUES/RISKS – PHASE 1
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Impact/ R.I.A.D Description Current Assignee Due Date

Status
Complete Action Training
e d
- Share the training materials (accounts, testing environment,
iew
presentation) and schedule training session
e v
- Add guideline for the analytic report in the training materials
R Silvia, Chung Apr 07
Complete Action Training
a nd ng Silvia, Chung Apr 12
e d
- Do the training & practice
e t i
Complete Action Testing & SIT le t e John, Nhi Apr 05
p n m
Complete Action i scenarios
m and detail
Share the UAToplan Chung Apr 17
Complete Action
C
Schedule UAT Kick-off (at the same time with training) Silvia, Chung Apr 12
- Local E-com, Local Marketing team, Regional IT, Regional E-
com, Globee
Complete Action Phase 1 – Start UAT Chung Apr 17
 ACTIONS/ISSUES/RISKS – PHASE 1
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Impact/ R.I.A.D Description Current Assignee Due Date

Status
Complete Action Cutover Chung Apr 26
- Share the plan and checklist
Complete Action Cutover Everyone May 04
- Start (deploying Staging)
Complete Action Launch Phase 1 Everyone May 10
May 18
In Progress Action Monitor & report – Phase 1 Everyone May 18
- All systems Onward
Complete Action Import batch 1 data from Emarsys to SFMC Chung Apr 18
May 15
 ACTIONS/ISSUES/RISKS – PHASE 1
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Impact/ R.I.A.D Description Current Assignee Due Date

Status
Complete Action Find Fund Everywhere Template Chung Jun 9
- Update FSD
- Launch EDM
Complete Action Samsonite & AT MY EDM Template Migration Globee Jul 7
- Completed FSD
- Review completed. Ticket ##21853
In Progress Action Capture Registered Opt Out Customer information in CDP Chung TBD
and SFMC
Ticket #21673
Complete Action Enable Send Time Optimization in SFMC Chung TBD
Ticket #22071
PLANNING – SS & AT (Phase 2)
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 ACTIONS/ISSUES/RISKS – PHASE 2
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Impact/ R.I.A.D Description Assignee Due Date

Status
Complete Action Offline Chung Apr 06
- Collect Store List
e d
w
Complete Action Offline
e v ie
- Share the store list and QR code to MY team
Chung Apr 10
R
Complete Action Email templates
and ng Chung Apr 04
d
- Loyalty templates - Complete
e e t i
t e
- Transactional email templates (same as India?) – Follow
le
p m
the existing SG templates
n
om i
C
 ACTIONS/ISSUES/RISKS – PHASE 2
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Impact/ Status R.I.A.D Description Assignee Due Date
Complete Action FSD Online & Loyalty Phase 2 Silvia, Apr 10
- Sent FSD Chung May 30
- Review & confirm
- Update FSD - Add all details to the FSD e d
w
ie
- 06/06/23: Sent, need confirmation -> Complete.
e v
R
Complete Action FSD Offline
a ntod thenFSD
- Update FSD - Add all details g (same FSD with online)
Silvia,
Chung
Apr 10
May 30
e d e i
t access to Micros - Complete
le t
- 06/06/23: Need Evangeline
e give June 16
p in m
m
Complete Action FSD Co Chung Jun 23
- Update the new changes in AT .com site
- Existing Customer First Logic
 ACTIONS/ISSUES/RISKS – PHASE 2
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Impact/ R.I.A.D Description Assignee Due Date

Status
Complete Action Questionnaire Haz, Chung Apr 12
- UI Design for membership page
e d May 18
- Classic tier?
ie w
- Discount (online/offline)
e v
- User List (SFLM users) R
- 06/06/23: Complete
and ng
Complete Action SAP Integration e d e t i Chung Apr 6
le t e
p n m
- Share the document to Aileen May 16
Complete Action om i
OMS Integration (same account and URL for SS/AT MY) Chung Apr 6
C
- Share the document to Larry – Complete May 16
- Share the updated doc – May 31 Jun 08
- 06/06/23: Need Larry to confirm
 ACTIONS/ISSUES/RISKS – PHASE 2
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Impact/ R.I.A.D Description Current Assignee Due Date

Status
In Progress Action Development & Setup Globee (Jack, Tan) Jul 21
To Do Action Functional Testing Globee Aug 4
To Do Action Update SIT script and send out Chung, John Jul 24
To Do Action Start SIT John Aug 7
To Do Action Share training material and schedule the training Chung Aug 14
To Do Action Do the training (SFLM) Chung Aug 21
To Do Action Share the UAT plan and updated detail scenarios Chung Aug 14
 ACTIONS/ISSUES/RISKS – PHASE 2
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Impact/ R.I.A.D Description Current Assignee Due Date

Status
To Do Action Schedule UAT Kick-off Chung Aug 28
To Do Action Phase 2 – Start UAT Chung Aug 28
To Do Action Cutover Chung Sep 11
- Share the plan and checklist
To Do Action Cutover Everyone Sep 25
- Start
To Do Action Launch Phase 2 Everyone Oct 2
To Do Action Monitor & report – Phase 2 Everyone Oct 2
- All systems Onward
PLANNING – PHASE 3 Update
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 ACTIONS/ISSUES/RISKS – PHASE 3
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Impact/ Status R.I.A.D Description Current Assignee Due Date

To Do Action Report Daniel, Chung July 10
- Data will be taken from CDP object -> Daniel to provide
the list of the tables/objects
To Do Action Report Chung July 10
- Create FSD
To Do Action Confirm FSD Daniel July 25
 ACTIONS/ISSUES/RISKS – PHASE 3
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Impact/ Status R.I.A.D Description Current Due Date

Assignee
To Do Action Plan Chung, Daniel Sep 04
- Can start testing with the report team once the clean
data is ready
To-do Action Testing John Sep 04
To Do Action Start doing SIT John Sep 04
To Do Action Share the UAT plan and detail scenarios Chung Sep 18
To Do Action Schedule UAT Kick-off Chung Sep 18
To Do Action Phase 3 – Start UAT Chung Sep 25
 ACTIONS/ISSUES/RISKS – PHASE 3
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Impact/ R.I.A.D Description Current Assignee Due Date

Status
To Do Action Launch Phase 3 Everyone Oct 18
To Do Action Monitor & report – Phase 3 Everyone Oct 18
- All systems onward
www.globee.hk