FILIPINO VALUE SYSTEM

INFLUENCES BUSINESS
PRACTICES
Quarter 3- Modules 6
 GROUPMATES

BADONG, GONZALES, GREGORIO, ZYRA SASIS, SANDI JOY

JASMINE MAY EMMANICA
 The Filipino Value System and Its Effects on
Business
A. Utang na Loob- or debt of gratitude means that one does
not forget the good deeds that others may have done to him or
ger especially in times of great need. This debt of gratitude is
sometimes abused by those who have done well to other as
they may ask favors or things that may either be unreasonable
or beyond the means of the one in debt.
B. Filial Piety- is a virtue of respect for one's parents, elders, and
ancestors. Filipino are taught to become polite and respectful
individuals. This is also due to the influence of Christianity that tells
them to honor both parents and elders. The use of "po" and "opo"
when in conversation with an elder or someone who is older is a
manifestation of how Filipinos respect their elders. Filial Piety may
be good or bad for business depending on a lot of considerations,
but it definitely affects the way business is conducted especially
when the business person is confronted with ethical issues.
C. Padrino- or patronage in the Filipino culture, business, and
politics is the value system where one gains favor, promotion, or
political appointment through family affiliation or friendship, as
opposed to one' s merit. The Padrino System in the Philippines
has been the source of many controversies and corruption, both in
government and in the business sector. Padrino System is
definitely bad for business especially when the business person is
confronted with ethical issues. The Padrino System cannot be
made as a basis for ethical decisions in business.
D. Suki- The word "suki" is a Filipino term which means "loyal
customer". This so-called "market-exchange partnership" can be
developed into an agreement where one can be a regular
customer and supplier.

Customer satisfaction is essential to the survival of any business,

small-scale or large-scale; and retailers know that satisfied
customers are loyal customers. Consequently, retailers develop
strategies to build relationships that result in customers returning
to make more purchases.
By responding to customer needs, business owners endeavor
to meet or exceed customer expectations for their product or
service. This increases the likelihood of gaining sukis. " Suki"
may be good or bad for business depending on a lot of
considerations, but it definitely affects the way business is
conducted especially when the business person is confronted
with ethical issues.
E. Bahala na- has been loosely translated as "come what
may". Hence, it is referred to as the Filipino version of
fatalism that is, leaving everything in the hands of fate. But
"bahala na" actually means, "let God take charge of the
affairs;" or "I have done my part, let God take charge of the
rest;" or "whatever happens, God has willed it."
However, others use "Bahala na" concept erroneously to mean
that person's state of helplessness and resignation of one's
fate. Sometimes it is used to refer to the person's ignorance or
laziness to do anything at all.

On the contrary, "Bahala na" attitude requires courage from the

person to face the challenges or uncertainties as in business
endeavors.
F. Mañana Habit- comes from the Spanish word
"Mañana" which literary means "tomorrow" or "an
unspecified future time." Hence, Mañana habit refers to
procrastination or putting off for tomorrow what can be
done today.
Punctuality and Tardiness
Related to "mañana habit" is the Filipino's sense of time. Filipino time
is minutes or even hours late of the standard time. In other words,
Filipinos tend to be late in meetings, events, etc.

This behavior has not only caused conflicts in relationships, or missed

opportunities but also discourages others including foreigners from
getting involved in supposedly productive activities as too much time
is wasted on waiting. In business, "Mañana Habit" and tardiness are
definitely bad habits and has no place in the workplace.
G. Amor Propio- literally means, " love of self" or self-love. Amor
propio refers to a person's feeling of self-respect and personal
worth or the quality of being worthy of esteem or respect,
sometimes an inflated feeling of pride as superior to others or
sometimes even feelings of excessive pride. Filipinos feel
pressured to meet the status quo of the society when it comes to
economic standing. One indication of this might be a willingness
to spend more than what they can afford to a party rather than be
shamed by their economic circumstances.
H. Filipino Family Values

1. Hospitality- refers to friendly and generous

reception and entertainment of guests, visitors, or
strangers. This trait is particularly favorable in
business, especially in the service sector.
2. Humor, Adaptability, and Creativity - Filipino's sense of joy
and humor is evident in their optimistic approach to life and its
travails. The ability to laugh aat themselves and their
predicament is an important coping mechanism that
contributes to emotional balance and capacity to survive.
These are manifested in the ability to adjust too often difficult
circumstances and prevailing physical and social
environments.
Filipinos have a high tolerance for ambiguity that enables
them to respond calmly to uncertainty or lack of
information. Filipinos often improvise and productive and
innovative use of whatever is available. These qualities
have repeatedly demonstrated in their capacity to adapt to
living in any part of the world and in their ability to accept
change.
3. Resilience, Resourcefulness and the Ability to Survive- As
a people who have been constantly under the rule of numerous
powerful countries over time, and as a place that is constantly
plagued by natural calamities, Filipinos have developed a sense
of resourcefulness of the ability to survive with whatever they
have. Filipinos have the extraordinary ability to make something
out of basically nothing for the sake of survival.
Resilience, Resourcefulness and the Ability to Survive are
particularly good traits in the business setting.
4. Faith and Religiosity - The Philippines is approximately
92.5 oercent Christian (mostly Roman Catholic), 5.6 oercent
Muslim, and 1.9 percent other religions, including the Taoist-
Buddhist religious beliefs of Chinese and Indigenous animistic
beliefs of some people in upland areas that resisted 300 years
of Spanish colonial rule.
This is a reflection of the Filipinos' strong faith in God as seen in
their various practices. This includes the numerous Church
Holidays they observe, the customary ( and obligatory) Sunday
Mass, the individual's basis od their moral standpoints, the
influence of the Church on the minds, actions, and opinions of the
majority, importance of the Sacraments, Praying at almost possible
time of the day, extreme practices during Holy week, etc.
While not guarantee, being religious is a positive trait that is
favorable in business and in the workplace.
5. Hard Work and Industry- Filipinos are universally
regarded as excellent workers who perform well whether
the job involves physical labor and tasks or highly
sophisticated technical functions. This propensity for hard
work, which often includes a highly competitive spirit is
driven by the desire for economic security and
advancement for oneself and one's family.
I. Negative Filipino Traits
1. Bribery and Corruption- Bribery is a specific offense which
concerns the practice of offering something, usually money, to gain an
illicit advantage and Corruption is an abuse of a position of trust in
order to gain an undue advantage. Bribery and Corruption in the
Philippines are almost a culture whether it is in government or in
business. They are embedded deep within rge system and reinforced
by a complex web of economic and social factors which include
personal ambitions and a twisted sense of loyalty to friends and kin.
Bribery and Corruptions are unethical business practices.
2. General Disregard for Rules- Many Filipinos have a oenchant
for breaking rules. This social phenomenon is not exclusive to
hardened criminals either a look at everyday life in the country
shows Filipinos from the entire social strata nonchalantly breaking
the rules, whether it is something as benign as jaywalking and
loitering and falling in line or as dangerous as beating the red light.
This penchant for breaking rules has no place in the workplace,
particularly, because, everyone in ghe workplace is exoected to
follow the rules.
3. Pagtatakpan- "pagtatakpan" attitude refers to the covering-
up of the shortcomings or wrongdoings of another person.This
may involve the whole group justifying the wrongdoings, or at
least proving excuses for them, of a group's errant members if
only to preserve group integrity.
"Pagtatakpan is an offshoot of "Pakikisama," which is not
ethically wrong in itself. While "pakikisama" is viewed as
group cooperation or solidarity in a positive sense,
pagtatakpan is pakikisama to a fault or solidarity to the
extreme.
4. Gossiping- Many Filipinos are fond of talking about others'
business. It is not just the women, but men too, are into
gossiping. Even men can also be nosy on other people's lives.

Gossiping is unethical in business and in the workplace. It

inflicts others and destroys the reputation and relationships of
those who are involved-whether professional or personal
relationships.
5. Ningas-Cogon- is an idiomatic expression which refers to
a burning cogon grass ghat quickly burns and quickly burns
out too. This refers to the initial enthusiasm over a new
project or job quickly fades away. The enthusiasm or
eargerness cannot be sustained, hence the work is either
unfinished or done hazardly.

Consistency, persistence, and hard-work are the desired

traits in the workplace and not "Ningas-Cogon".
THANK YOU FOR
LISTENING!