TRAINING AND DEVELOPMENT

IN BASKET TRAINING METHOD

BY
ELAKIYA
SUBASHINI
UDHAYASANKARI
 SITUATION

You are the HR Manager at a fast-growing tech startup.

The company is experiencing rapid expansion and you've
just returned from a two-week vacation to a full in-
basket.
 ACTIVITIES IN THE BASKET

1. Email from CEO: The CEO Thompson, emailed you requesting a report on
employee turnover rates for the past year. She wants to understand the
reasons behind the high turnover and potential solutions to retain talent.
(Attachment: Turnover data spreadsheet)
2. Urgent Phone Message: A new hire Sarah, called in feeling overwhelmed and
frustrated with her onboarding process. She wants to schedule a meeting to
discuss her concerns.
CONT…

3. Memo from Department Head: The head of the engineering department,

David, sent a memo requesting assistance with a potential disciplinary
action against an employee who violated the company's social media policy.
4. Meeting Invitation: The company's wellness committee invited you to
their monthly meeting to discuss a new employee health insurance plan
proposal. (Meeting is tomorrow)
5. Colleague's Note: A colleague, Michael , left a note reminding you to
finalize the interview schedule for the upcoming open marketing position.
 THINGS TO CONSIDER

• Create an action plan for each item,

• Task: A clear description of the action to be taken.
• Timeline: When the action will be completed.
• Resources: Who or what resources are needed to complete the task (e.g.,
contacting benefits provider, scheduling meetings).
 PRIORITY
SEQUENCE
• Urgent Phone Message from Sarah Jones (High Urgency, High Importance)
• Memo from Department Head Regarding Disciplinary Action (High Importance,
Moderate Urgency)
• Email from CEO Regarding Employee Turnover Report (High Importance, Moderate
Urgency)
• Meeting Invitation from Wellness Committee (Moderate Importance, Moderate
Urgency)
• Colleague's Note Regarding Marketing Interview Schedule (Moderate Importance, Low
Urgency)
 LEARNINGS

• Prioritization: Balancing urgency and importance in a fast-paced

environment.
• Decision-Making: Analyzing situations and taking appropriate action
aligned with HR policies and company goals.
• Time Management: Scheduling tasks effectively to meet deadlines while
addressing urgent issues.
• Delegation: Identifying tasks that can be delegated to colleagues and
assigning them responsibilities.
THANK YOU