EMOTIONAL

INTELLIGENCE
D. Phani Bhushan
 Emotional intelligence is the ability to recognize
your emotions, understand what they're telling you,
and realize how your emotions affect people
around you.
 It also involves your perception of others: when
you understand how they feel, this allows you to
manage relationships more effectively.
Emotional Intelligence

Understanding emotions
Perceiving Emotions

Using Emotions

Managing Emotions
Major elements of Emotional Intelligence

 Emotional Intelligence into ‘Personal’ and ‘Social’

competences, which broadly split between personal and
interpersonal skills.
 The three areas of Personal competences are:
1) Self Awareness
2) Self Regulation
3) Motivation
 The two areas of Interpersonal Competences are:
1) Empathy
2) Social Skills