2. Physical 4.

Item Placed at
3. Documents 5. Quality
1. Start Point Receipt of Quality
Inspection Inspection
item inspection Bay
• • • 0 – 4 hrs
0 – 4 hrs 0 – 2 hrs
• • • 2 hrs on
2 hrs on average 1 hrs on average
average

7. Receipt 6. Certificate
9. Item Placed at 8. Transport of item
of item on of
Receipt Bay to Warehouse Yes
ERP Conformance
• 0 – 2 hrs
• 0 – 1 hrs • 0 – 1 hrs
• 1 hrs on
• 0.5 hrs on average • 0.5 hrs on average
average
No
10. Changing
11. Physically 7. Item Sent to
Warehouse
Placing Item End Point OEM for
Location on
in Racks Warranty Claim
ERP
• 0 – 0.5 hrs • 0 – 0.5 hrs
• 0.2 hrs on average • 0.2 hrs on average
Total Avg Time = 7.4 hrs
 1. Physical 2. Documents &
Start Point Receipt of Quality
item Inspection

• 0 – 4 hrs
• 2 hrs on average

3. Certificate
5. Items Placed 4. Transport of items
of
at Receipt Bay to Warehouse Yes Conformance
• 0 – 2 hrs • 0 – 1 hrs
• 1 hrs on average • 0.5 hrs on average
No

6. Receipt 7. Physically 4. Item Sent to

of Items on Placing Item End Point OEM for
ERP in Racks Warranty Claim

• 0 – 0.5 hrs • 0 – 0.5 hrs

• 0.2 hrs on average • 0.2 hrs on average
Total Avg Time = 3.9 hrs