coordinates and oversees the work of other people in order to accomplish organizational goals. TYPES OF MANAGEMENT A) MANAGEMENT LEVEL First-line Managers:- The lowest level of management who manage the work of nonmanagerial employees and are directly or indirectly involved with producing the organization’s products or servicing the organization’s customers. First-line Managers are also called Supervisors, Shift Managers, Office Managers, Department Managers and District Managers. Middle Managers:- Middle Managers are found between the lowest and top levels of the organization. Middle Managers manage the work of First-line Managers. Middle Managers are also called Regional Managers, Division Managers, Store Managers and Project Leaders. Top Managers:- Top Managers are found at the upper levels of the organization. Top Managers are responsible for making organization wide decisions and establishing the plans and goals of the organization. Top Managers are also called President, Vice President, Chief Operating Officer and Managing Director. B) SCOPE OF RESPONSIBILITY General Manager:- A General Manager is responsible for all the functions and activities of one unit of an organization. General Manager is involved in a wide variety of organizational activities. Functional Manager:- A Functional Manager is responsible for only one organizational department. Functional Managers head departments such as Marketing, Finance, Human Resource and Engineering. PROJECT MANAGER A Project Manager is responsible for a specific project that involves coordinating people and activities in several departments.