PBL Assignment Organisation Behavior

Submitted to
Prof. Shourya Gupta
Group Members
• Harsh Shrivastava BBAN1MG23041
• Rudraksh Tomar BBAN1MG23272
• Aman Kushwah BBAN1MG23013
• Aman BBAN1MG23012
• Aditya Singh Tomar BBAN1MG23005
https://docs.google.com/forms/d/e/
1FAIpQLSf1AGeOPwiM0W4G_5Hzbxyk8E1mDePj0rowgsnoCa6pfOOa9A/viewform?usp=sf_link
 1. Do you 2. Do offline
think Zipper store 3. Easy to
has a wide management access
variety of have polite ordering
Timestamp Name Age Male products behviour website

05-02-2024 22:37 Rahul 21 Male 1 1 1

05-02-2024 22:38 Aman 19 Male 1 1 1

Aman
05-02-2024 22:39 kushwah 18 Male 1 1 1

05-02-2024 22:41 Rohit 20 Male 1 1 1

05-02-2024 22:43 Harsh 18 Male 1 1 2

05-02-2024 22:44 Rajat Sharma 17 Male 1 1 1

Rudraksh
05-02-2024 23:23 tomar 20 Male 1 1 1
 7. How 9. How 11. The
easy or 8. How satisfied overall
difficult is well does were you 10. Our service
4. Receive it to sign this with your 24/7 received i
groceries 6. up for our product in-store customer meet my
in 15 5. Fresh Satisfied mobile meet your experienc service is expectatio
minutes groceries with price app needs e helpful n
1 1 2 3 1 1 1 3
1 1 1 1 1 1 1 1

1 1 1 1 1 1 1 1
1 1 2 1 1 1 1 1
1 1 3 1 1 1 1 1

1 1 1 1 1 1 1 1

1 1 1 1 1 1 2 1
 14. The
12. Zipper provide 13. Zipper shipping/delivery 15. Overall,I am
detailed HasReturn/excha process for
information about nge policy is fair groceries is
products and convenient. efficient.
1 1
1 1
1 1
1 1
1 1
1 1
1 1
satisfied with my
experience with
Zipper Service.
1 1
1 1
1 1
1 1
1 1
1 1
1 1
 Chart Title
3.5

2.5

1.5

0.5

0
Male Male Male Male Male Male Male
21 19 18 20 18 17 20
Rahul Aman Aman kushwah Rohit Harsh Rajat Sharma Rudraksh tomar
05-02-2024 22:37 05-02-2024 22:38 05-02-2024 22:39 05-02-2024 22:41 05-02-2024 22:43 05-02-2024 22:44 05-02-2024 23:23

1. Do you think Zipper has a wide variety of products
3. Easy to access ordering website
5. Fresh groceries
7. How easy or difficult is it to sign up for our mobile app
9. How satisfied were you with your in-store experience
11. The overall service received i meet my expectation
13. Zipper HasReturn/exchange policy is fair and convenient.
15. Overall,I am satisfied with my experience with Zipper Service.
2. Do offline store management have polite behviour
4. Receive groceries in 15 minutes
6. Satisfied with price
8. How well does this product meet your needs
10. Our 24/7 customer service is helpful
12. Zipper provide detailed information about products
14. The shipping/delivery process for groceries is efficient.
Thank You