AY

O N
T I
L U
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VO
O N G S
R E G T I Q UE
E T NI
S H C
T E
 You need to
know 2 things:
• You need to
know what it is
you want to do
• You need to
know why you
want to do it
The Personal Victory

FROM GOOD
TO GREAT
WHAT IS A
UNIT - 1
 Goal Defined
It is a projected

& specified

state of affairs

that a person

intends to achieve

within a given

time frame.
goal that can be achieved in a week or less or
possibly months but less than one year
The Golden Goose Concept
• Long-term effectiveness is
a function of:
i. Your Production
(Results) -- P
ii. Production
Capability-- PC

• Effectiveness lies in the

balance between P and
PC
 HOLISTIC
DEVELOPMEN
T
 The Four
Dimensions of Life
 Failure to
Accomplish Goals
People do not know that
Each and every goal is
connected to each of the
4 dimensions of life:
i. The body
ii. The mind
iii. The heart
iv. The spirit

Every goal set affects the other dimensions of life

People want to Lose
Weight

What Do They Need To Do?

Go on a “Crash” Diet
Body :
How will it affect my
body?
Mind:
How will it affect my
mind?

Heart:
How will it affect my
heart?
Spirit:
How will it affect
my spirit
Effects of “Crash” Diet
Body:
hungry
less sugar
headache
Mind:
disorientated,
concentration lapse
Heart:
irritable,
upset,
angered.
Spirit:
decrease in self worth
 Disintegration of Structure
If a balanced is
not achieved:

i. The body
suffers
ii. The mind
suffers
iii. the heart
suffers

iv. the spirit

suffers
Must Maintain Structure

“Each goal is
connected to the
4 dimensions of life
 Make a Plan
of Action
BODY GOAL:
• Intermediate Goals:
(12 months)
 Lose 25% Body Fat
in 12 months

• Short Term Goals:

(3 month)
Loose 5-7 % Body Fat
in 3 month
 Make a Plan
of Action
MIND GOAL:
• Intermediate Goals:
(12 months)
 Read 8 books in
12 months

• Short Term Goals:

(3 month)
• Read 2 books in
3 months
 Make a Plan
of Action
HEART GOAL:
• Intermediate Goals:
(12 months)
 Spend 36 weekends
with my parents in
12 months
• Short Term Goals:
(3 month)
• Spend 6 weekends with
my parents in 3 months
Make a Plan
of Action
SPIRIT GOAL:
• Intermediate Goals:
(12 months)
 Help find sponsors
to educate 4 kids in
12 months
• Short Term Goals:
(3 month)
 Help find sponsors to
educate 1 kids in 3
months
 Sharpening the Saw Principle:
(The NO TIME SYNDROME)
• You must continually set
goals in the 4 dimensions
of your life

• It preserves and enhances

the greatest asset you
have—YOU

• Therefore, we need to
recognize the importance
of taking out time regularly
to sharpen the saw.
 SHARPENING THE SAW
BODY MIND
Physical Dimension Mental Dimension
• Exercise • Read
• Exercise • Educate
• Sleep/Rest • Learn new skills
• Relaxation • Learn new concepts
HEART SPIRIT
Emotional Dimension Spiritual Dimension
• Build Relationships • Meditate
• Give Service • Visualize
• Laugh/Love • Take in Quality Media
• Make a Difference • Make a difference
UNIT - 2
The Reactive Concept:
You do
not have
the power
to choose
your response

You blame your

circumstances
and conditions
The Reactive Concept:
• Genetic Determinism:
my DNA made me reactive

• Psychic Determinism:
my childhood made me
reactive

• Environmental Determinism:
my social environment made
me reactive
 The Proactive Concept:
• You have the ability to
choose your
response/goal
• You do not blame your
circumstances and
conditions
• Your behavior is a
product of your own
decisions
• You are in control of
your life.
The 2 Circles Of Life
 Reactive people focus their
“Proactive people focus
effort in the circle of concern.
their efforts in their circle of
The negative energy
influence, causing the circle
generated by that focus
of influence to increase
causes the circleof influence to
shrink”
“Anytime we think the problem is out there,

that Thought is the problem”

The 90/10 Principle
UNIT-3
Begin with the End
Principle is based on the
principle that all things are
created twice
– There is a first creation
(mentally vision)
– The second creation
(bringing the vision
into the physical)
– You must have a clear
picture of what the end
result looks like
“The Merchant of Death”
UNIT-4
Puzzle
 water

rocks

sand

pebbles
The Big Rocks of Life
The Big Rocks of Life
 Put the Big Rocks in First
• Plan time-slots for your
important and urgent
issues before anything
else –the rocks

• The time slot for the

important but not urgent
issues- the pebbles

• Otherwise the inevitable

sand and water issues

will fill up your days and
you won't fit the big
issues in
 Develop Personal
Integrity
• make a little
promise and
keep it
• make a little
larger promise
& keep it
 I am not a
Function of my Moods
• A succession of such
promises:
made
kept
 will gradually begin to
change your nature
• The your sense of honor
becomes greater than your

moods.
• You are no longer a
function of your:
moods
 I am a
Function of

• my commitments

• my promise-
making

• my goal selection

not my moods
I am responsible for who I am

I truly am the creative force in my life

 YES,
I DID IT

My Personal Victory
THE PUBLIC
VICTORY
UNIT–5

Team Goals For

Higher Productivity :
 Characteristics of a Team?
• A ME goal turns into a WE goal
• The most important ingredient
we put into any team is:
– not what we say
– what we do
Who we are

• The place to begin building any

team is:
– inside ourselves
– our own character
Unit – 6:
BUILDING THE EMOTIONAL
TRUST ACCOUNT = STRONG
TEAM
 1. UNDERSTAND THE TEAM MEMBER
(This is the key to every other deposit)

• What may be a deposit for you might not be perceived by

someone else as a deposit. It may be perceived as a withdrawal
• What is important to another person must be important to you.
We must accept the value that person places on what he has to
say, you show an understanding of him and that makes a great
deposit.
 Understand the Individual:
• PARADIGM:
– Our perception of reality, our view of the
world.
– Like a pair of glasses-it affects the way you
see everything in life
– The source of your attitude from which your
behavior flows
– We assume that the way we “see” things is
the way they really are or the way they
should be
What you see
affects what you
think

What you think

affects what you
feel

What you feel

affects what you do
 EMPATHY
• Seek first to understand and then to be
understood  Empathetic Listening
• We typically seek first to be understood
• Most people do not listen with the intent to
understood, they listen with the intent to reply
• They are either speaking or preparing to speak
• You need to get inside their head to see what is
really going on inside your world
BUT we look inside our own head and think we
see their world.
 Attend To The Small Things:
• The little kindness and courtesies that you
show to any team member are very
important
• Small discourtesies, little unkindness’s, little
form of disrespect make large withdrawal.
• In tem relationships the small things are the
important things.
 Keep Commitments:
– Keeping a commitment or a promise to a
team member is a major deposit.
– Breaking a commitment is a major withdrawal
– His is a huge withdrawal tom make a
commitment that is important to someone
and then not to keep it. He next time a
promise is made they will not believe you.
•
 Clarify Expectations:
• Difficulties occur if team members have
different assumptions regarding whose role it
was to do a certain job.
• Relationship difficulties is rooted in unclear
expectations around goals and roles.
• Unclear expectations lead to
misunderstanding, disappointment and
withdrawal of trust.
• In a new situation make the expectations clear
and explicit in the beginning.
 Show Personal Integrity:
• Integrity goes beyond honesty
• Be loyal to those who are not present.
When we do so we build the trust of
those who are present.
• When we defend those who are absent,
you retain the trust of those who are
present
Apologize Sincerely When You
Make A Mistake
• When we make a mistake (withdrawal) from the
Emotional Trust Account we need to apologize
sincerely.
• Great deposits come in sincere words
• A person must possess a deep sense of security
to apologize. A person with a little security
cannot do it. It makes them too vulnerable.
• When problems are resolved, team
relationships are strengthened.
 Thank You
Email:
glen_jude_potter@yahoo.com
TrainingWise
Unleashing the Potential in You
 Reactive Model

Stimulus Response

The basic idea is that we are conditioned to

respond in particular way to a particular
stimulus.
 Reactive Language
• “But what can I do?

• I must

• If only

• If I had

• “They made me do this.”

•“I have to do this”

•“This is the way it’s been done.”

This is Reactive Language

“I’ve always done this”
 Proactive Model
Freedom
Stimulus A to Response A/B
Choose

Self- Independent
Awareness will
Conscience
Imagination
 Four Unique
Endowments
1. SELF AWARENESS:
you can stand apart from your own
past and look at it.

2. IMAGINATION:
you can envision your future; you
can create a goal.

3. CONSCIENCE:
you have the internal sense, a
monitor inside you, that tells you
what is right and what is wrong.

4. INDEPENDENT WILL:
the power to act on the other three.
 90/10 Principle
• 10% of life is made up of what
happens to you
 You really have NO CONTROL
over 10%

• 90% of life is decided by how

you react.
 You determine this other 90%

.
 Proactive Language
“I CHOOSE
THE GOAL.”
• I am proactively making a
choice to go for a new goal.

• I am proactively making a
choice to make a change in
my life that

 I think is important and will

impact the totality of my life.
 The Result
of being Proactive
My security comes
from within, not from
without.

It doesn’t come
from other
people’s opinions
 The Security factor
• Most people tend to get their
security, from what other
people think of them

 they grow up with a

comparison-based
identity You Me
• they don’t know who they
are

• they know how they are

seen
 Who am I?

• People are literally torn apart

• People see them in different ways
• People don’t know themselves

The only person they know is the person

they're suppose to be to this person
The World is but a Stage and Each One
has a Part to Play
(Shakespeare)
The Proactive Concept

I am not a product

of my past because I

have the 4 unique

endowments
 Proactive Belief

“Hey! I can do all

kinds of other
things.”
 The Goal Achieved

• Highly motivated

• Extremely energized

• Great self belief

• Tremendously transformed

• Mighty transformer

The circle of influence increases and increases

 Your have learnt
the following objectives
• Comprehending proactiveness

• Appreciating the 2 circle of life

• Differentiating between the

proactive and the rective model

• Identifying the 4 unique

endowments of mankind

• Discovering the 90/10 principle

• Grasping the issue of security

• Transforming into the real you

Principle 2:
Begin with the End in Mind

Principle 3:
Put First Things First
 Your Learning Objectives
• Understanding destiny

• Discovering my destiny

• Taking hold of my destiny

• Uncovering “Begin with the

end in mind” Principle

• Comprehending the Principle

“First things first.”

• Transforming into a person of

commitment & promises
 Begin with
the End in Mind
 Unit-2

The Public Victory

 Your Learning Objectives

• Understanding that personal

victory preceded public victory

• Defining the win/win concept

• Uncovering the win/win

principle

• Identifying the characteristics of

win/win

• Avoiding the pitfall

A “ME” goal turns into a “WE” goal
 The Personal Victory
must precede the Public Victory
• The most important
ingredient we put into
any team is:
• not what we say
• what we do
 but what we are

• The place to begin

building any team is:
• inside ourselves
• our own character
 Principle 4:

Think Win/Win
 Think WIN/WIN
Always strive to convert
 a forceful competitive
situation of
Win/Lose X
to
a caring cooperative
situation of

Win/Win
 WIN/WIN DEFINED
Win/Win
- is a positive attitude of an
individual
- is manifested behavior that
seeks constructive joint efforts
with others
- results in the most productive
environment of working
together through the evolved
team spirit

Win/Win is the belief that:

- it is not your way; it is not my
way; it is a better way; it is a
 Characteristics of
WIN/WIN Strategies
• Agreements / Solutions are reached
between the parties that are mutually
- beneficial
- satisfying
• All parties
- feel good about the decision
- get committed to the action plan
•Win/Win is based on the paradigm that:
- there is plenty for everyone
- one person’s success does not
have to be at the expense of the
other
Teamwork lesson from THE GEESE Together
Everyone Achieves More
 AVOIDING THE PITFALL
Do not get entangled with:

(i) Win / Lose

people

(ii) Lose/Win
people

(iii) Lose/Lose
people
Attain Your Synergistic
Objective

Get involved with:

Win / Win
people

The strategy is to WIN

over people
 Principle - 5

Seek first to understand

and
then be understood
 Your Learning Objectives

• Understanding empathy

• Comprehending the “Seek first

to
understand and then to be
understood” Principle

• Developing Empathetic Listening

• Transitioning to a paradigm
change
 Empathy
• People have a natural tendency to
filter all that they listen through
their own paradigms
– reading other people’s
lives through their own
autobiography
Seeking first to understand and
then to be understood is a new
paradigm, which is totally opposite
to our typical paradigm of seeking
first to be understood.
Therefore, most people, instead of
listening, are seen to be speaking
more, or preparing to speak.
 Empathy
Most people hear with the
intent to reply;
they do not listen
with a
focus to understand.

Listening, and
listening
with empathy
=>
understanding
 Principle - 6

SYNERGY
THE WHOLE IS GREATER
THAN THE SUM OF ITS PARTS

1 + 1 >2
 Your Learning Objectives
• Discovering what synergy actually is
• Comprehending the ‘Synergy” model
• Understanding how to implement
synergy by putting it into action
Synergy in action ( Together Everyone Achieves More)
 Synergy is the Fruit
Principle 4: (The spirit of win/win)
-of mutual benefit & mutual respect
=root SYNERGY

Principle 5: (Seek first to understand

and then to be understood
Of mutual understanding through
communication, through listening to
each other
=root
Win/Win

Principle 4 & 5 – the roots

Principle 6 - the fruits
Seek first to understand
 Principle 7

Sharpening the Saw

Your Learning Objectives
 Sharpen the Saw
“If you sharpen the saw;
the saw would saw
faster.”

You could accomplish so

much more in so much
less time.”
Y0UR GREATEST ASSET
The greatest asset you have: YOU
• It is reinforcing the 4 dimensions
of your nature:
i. Physical -body
ii. Intellectual -mind
iii. Emotional -heart
iv. Spiritual -soul
• We need to recognize the
importance of taking time
regularly to sharpen the saw
and reinforce our existence in
all the four dimensions
We ourselves have to do it
– nobody else can
SHARPEN THE SAW 4 WAYS
 Body Objectives

• Eating the right kinds of foods

• Avoiding excessive sugar and salt

intake

• Getting sufficient rest regularly

• Exercising on a regular basis

• Resting / Relaxing at intervals

 Objectives for the Mind
• Reading regularly for
an hour, or even half
an hour each day

• Studying in a
disciplined manner
for a certification,
degree, diploma, etc.
 Objectives for the Mind
Significance:

• The world is changing so very rapidly.

• The wealth of knowledge is rising

exponentially, with the volume
doubling every two years or less

• The half life of most professions and

most occupations is reduced to just a
few years.

• The school of the future is adult

education.
 Heart Objectives
• Maintaining existing
S relationships
I P
SH
N • Mending broken relationships
T IO
LA
R E • Establishing new relationships

• Fostering harmonious
relationships between close
relationships

• Avoiding breaking off in any of

the relationships

• Facilitating others towards

 Soul Objectives
MAKING A DIFFERENCE,
CONTRIBUTING THROUGH INTEGRITY

• Having a clear understanding of

your life’s mission
– this gives your life meaning/
purpose

• Contributing regularly towards the

betterment of the society at large,
and for uplifting other fellow beings

• Making a difference in the lives of

the needy by facilitating the
 Soul Objectives
, I TY
C E GR
E N TE
E R IN
I FF UGH
D O
A R
G H
IN G T
K
MA UTIN Remember:
R IB
NT
CO Ends and means are inseparable.

To make a real difference in the

world, to have true meaning of
our existence, you must
contribute in society with full
integrity, ie.
uncompromising moral
values
YOUR GREATEST GIFT

The power of
choice

Choice is made up of
four endowments

i. self-awareness
ii. imagination
iii. conscience
iv. independent will
TrainingWise
Unleashing the Potential in You
 You have completed this lesson and
learned the following objectives
• Defining what a team is.
• Understanding the importance of teams.
• Identifying your DISC behavior
• Comprehending the term Win/Win.
• Realizing how to implement “Seek first to
understand, and then to be
understood.”
• Learning about “Synergy.”
• Implementing “Sharpening the saw.”
WHAT IS A TEAM?

• Two or more people

endeavoring in unison
towards achieving
common goals and
objectives
Characteristics of a Team
• Team members are committed to the
given mission, and to each other at all
levels

• Relationships amongst the members

are harmonious – producing good
team spirit and high synergy

• Empathy exists amongst the members

– caring for each other with a mindset
of Win/Win in all situations

• Communication lines are open and

assertive – with an intent to
overcome each others’ weaknesses
 IMPORTANCE of Teamwork

• Means of fulfilling our basic human

needs – particularly Social needs, as
well as Security and Self-Esteem
needs
=> Greater Satisfaction

• Greater Satisfaction
=> Higher Morale

• Higher Morale
=> Higher Productivity

Together Everyone Achieves More

HOW STRONG IS A TEAM?

Any chain is as strong

as its weakest link
Synergy in action ( Together Everyone Achieves More)
Thank you very much
 Survival Ranking by Experts
Matches 15 Little or no use on moon
Food 4 Supply daily food required
Rope 6 Useful in tying inured together, help in climbing
Parachute 8 Shelter against sun’s rays
Heating unit 13 Useful only if party landed on dark side
Pistols 11 Self propulsion devices could be made from them
Milk 12 Food mixed with water for drinking
Oxygen 1 Fills respiration requirements
Map 3 One of principal means of finding directions
Raft 9 CO bottles for self propulsion across chasms, etc,
Compass 14 Probably no magnetized poles, therefore useless
Water 2 Replenishes loss by sweating, etc
Flares 10 Distress call when line of sight possible
First aid kit 7 Oral pills or injection medicine available
FM receiver 5 Distress signal transmitter, possible communication
with another ship
 WORKSHOP

SPACE SURVIVAL
 Survival Ranking by Experts
Space Survival

Matches 15 Little or no use on moon

Food 4 Supply daily food required
Rope 6 Useful in tying inured together, help in climbing
Parachute 8 Shelter against sun’s rays
Heating unit 13 Useful only if party landed on dark side
Pistols 11 Self propulsion devices could be made from them
Milk 12 Food mixed with water for drinking
Oxygen 1 Fills respiration requirements
Map 3 One of principal means of finding directions
Raft 9 CO bottles for self propulsion across chasms, etc,
Compass 14 Probably no magnetized poles, therefore useless
Water 2 Replenishes loss by sweating, etc
Flares 10 Distress call when line of sight possible
First aid kit 7 Oral pills or injection medicine available
FM receiver 5 Distress signal transmitter, possible communication
with another ship
 6. APOLOGIZE SINCERELY WHEN YOU
MAKE A MISTAKE
• We need to apologize and we
need
to do it sincerely when needed.

• Great strength to teams come in

sincere words and apologies.

• A person must possess a deep

sense of security. A person with little
security cannot do it. It makes them
appear soft & weak & they fear that
others will take advantage of their
weakness.

“ It is the weak who are cruel.

Gentleness can only be expected
from the strong.”

Leo Roskin,
PERSONAL GOAL SETTING

Unit -4

THE PUBLIC VICTORY

 YOUR LEARNING OBJECTIVES

1. Understanding the Public Victory

2. Recognizing the different habits involved in the Public Victory
3. Understanding Habit # 4 –Think win, win
4. Understanding Habit # 5 –Seek first to understand, then to be understood.
5. Understanding Habit # 6-Synergize
 THE PUBLIC VICTORY

The next 3 habits represent the public victory:

Habit # 4-Think win, win

Habit # 5-Seek first to understand, Then to be understood
Habit # 6-Synergize

PUBLIC VICTORY IS THE PART

WE INVOLVE OTHER
IN OUR GOALS
 A “WE” GOAL, NOT A “MY” GOAL

The difference between a “we” goal and a “me” goal, is the

difference between the private victory the “me” goal & the
public victory the “we” goal.
 HABIT # 4
THINK WIN/WIN
(Involving others in your goals)

When you have a small team, you are

involving others and then you become
“accountable” to them.

A group of friends or family that you are

accountable to, becomes so vital and
important.

Because when you know you are accountable

to somebody you know you’ll do something
that you otherwise wouldn’t do simply
because you want to keep your commitment
to that person.
 A MIGHTY IMPACT

A win lose situation for each

of them became a win/win
situation for both of them.
 WIN/WIN DEFINED

• Win/win means the agreements or solutions are mutually beneficial,

mutually satisfying.
• With a win/win solution, all parties feel good about the decision and
feel committed to the action plan.
• Win/win is based on the paradigm that there is plenty for everyone,
that one person’s success is not achieved at the expense of the other.
• Win/win is the belief that’s it is not your way; it is not my way; it is a
better way, it is a higher way
 AVOIDING THE PITFALL

(i) Do not get entangled with:

(i) win, lose people,
(ii) lose/win people,
(iii) lose/lose people
(iv) win people

(ii) Establish a “we” goal only with win/win people.

.
 HABIT # 5 Defined
Seek first to understand, then to be understood

“Seek first to understand” involves a very deep shift in paradigm. We

typically seek first to be understood.

Most people do not listen with the intent to understand; they listen with
the intent to reply.

They’re either speaking or preparing to speak.

They’re filtering everything through their own paradigms, reading their

autobiography into other people’s lives.
 SYNERGY

THE WHOLE IS GREATER

THAN THE SUM OF
ITS PARTS
 You have completed this lesson and learned the
following objectives

1. Understanding “we” goals

2. Recognizing the benefits of “we” goals
3. Understanding Habit # 4 –Think win, win
4. Understanding Habit # 5 –Seek first to understand, then to be understood.
5. Understanding Habit # 6-Synergize
 PERSONAL GOAL SETTING

Unit-5

HABIT # 7
SHARPENING THE SAW
 YOUR LEARNING OBJECTIVES

1. Understanding Habit # 7- “Sharpening the saw.”

2. Recognizing the ultimate goal in your life
3. Implementing the ultimate goal in your life.
 HABIT # 7
SHARPEN THE SAW
 SHARPEN THE SAW
“Can’t you understand, I’m trying to saw down this tree, I
don’t have time to sharpen the saw.”

“Yes, but if you sharpen the saw,

the saw, would, saw faster.”
You could accomplish so much more
in so much less time.”
 YIUR GREATEST ASSET-YOU
• Habit # 7 surrounds the other 7 habits because it is the habit
that makes all the other habits possible.

• Habit # 7 is personal PC. It preserves and enhances the

greatest asset you have-you.

• It is renewing the 4 dimensions of your nature-physical,

spiritual, mental and emotional.

• We are the only instrument we have with which to deal with

life and to contribute. Therefore, we need to recognize the
importance of taking time regularly to sharpen the saw.
 SHARPEN THE SAW IN 4 WAYS

Remember again the four parts of our nature.

You constantly sharpen the saw in four ways.

If I were to select only one goal, this would

be the one I would recommend
THE GOAL- THE BODY
THROUGH PHYSICAL EXERCISE,
WITH PROPER EATING
 THE GOAL- THE MIND
READING, STUDYING The world is changing so
powerfully. The half life of
THROUGH DISCIPLINED STUDY most professions, most
occupations is just
a few years.

The school of the future

is adult education.

Constant reading, study,

Disciplined study. Maybe for a
half hour, maybe an
hour a day.
 THE GOAL-THE HEART
RELATIONSHIPS
THROUGH SECURITY

Maybe at the dinner table you can discuss what you are learning.

Maybe involve other people at the dinner table so that everyone is in the spirit of a learning
method.

Then you go into the whole idea of keeping relationships tuned, strong, healthy, viable, open
so people are kind to each other; respectful of each other.

When they are not they apologize to each other

 THE GOAL-THE HEART

RELATIONSHIPS
THROUGH SECURITY

Where do they get the internal security to say “I’m sorry” ?

You get your internal security from within the private victory. You don’t get it from
without. It comes from within you, so you can say, “I’m sorry that was unkind of me,
I over reacted, I lost my cool, I was wrong.” “I apologize Mom” “I apologize my
friend, my wife, my work associate, that was wrong of me.” and you can do it
sincerely.
 THE GOAL- THE SPIRIT
MAKING A DIFFERENCE,
CONTRIBUTING THROUGH INTEGRITY

This has to do with your spirit, what gives your life meaning,
purpose.
Why do you want to be healthy? So that you can do work, so that
you
. can contribute, make a difference! To make a difference, to
have meaning, and you must do it with integrity.

Because ends and means are inseparable.

 INTEGRITY

“You’ll never
accomplish a
worthy end with
an unworthy
means, you will
not”
 MISTAKES-I’M NO GOOD
Get back on track

No, you change, you get back, on track.

Just like a pilot gets back on track and arrives at the destination.

But most the time, that pilot is not on track. They’re off most of the time, and
any pilot will admit it. But they have a feedback mechanism, that keeps
correcting them until they arrive at their destination, usually pretty much on
time.

And that’s what you have, you have this capacity. You have an enormous
ability to choose.
 YOUR GREATEST GIFT
• The power of choice is your greatest gift.

• And it’s made up of those four other unique qualities,

• self-awareness,
• imagination,
• conscience, and
• independent will
 You have completed this lesson and learned the
following objectives

1. Understanding Habit # 7- “Sharpening the saw.”

2. Recognizing the ultimate goal in your life
3. Implementing the ultimate goal in your life.
 I WISH YOU ALL THE BEST IN
THIS TREMENDOUS UNDERTAKING

www.trainingwise.co.nr
trainingwise@live.com
 Lift off takes a lot of effort,
but once we break out of the gravity pull,
our freedom takes on a whole new dimension
Ready for take off ?
 Habit 1:
Be proactive

“You are respons-able: able to choose your respons!”

Circle of Concern

We have a wide range of concerns,

but not all of them fall into our
circle of influence

Circle of influence
“Proactive people focus their efforts in their circle of influence,
causing the circle of influence to increase

Reactive people focus their effort in the circle of concern. The

negative energy generated by that focus causes the circle of
influence to shrink”
“Anytime we think the problem is out there,
that thought is the problem”
 You can choose your language

Reactive: Proactive:

I must I prefer
If only I will
They made me I choose
If I had I can be
 Habit 2:
Begin with the end in mind
 The key to the ability to change
is a changeless sense of who you are,
what you are about and what you value
Is the script you are living in harmony with your values?
 Habit 3:
Put first things first
 The key to time
management is not to
prioritize what’s on your
schedule but to schedule
your priorities
 It’s almost impossible to say NO to the popularity of
urgent, non important matters, if you don’t have a bigger
YES burning inside
HOW STRONG IS YOUR TEAM? {chain}
GREAT INSIGHT OF HUMAN MOTIVATION

If all the air were

suddenly sucked
out of the room you
are in right now,
what would happen
to your interest in
this training
 “SATISFIED NEEDS DO NOT MOTIVATE.”
•You would not care about the training,
you would not care about anything
except getting air. Survival would be
your only motivation.

•But now that you have air, it does not

motivate you. This is one of the
greatest insights of human motivation.

•“Satisfied needs do not motivate.”

•It is only the unsatisfied need that

motivates.
 “PSYCHOLOGICAL AIR.”
• After physical survival, the greatest need of a
human being is psychological survival-
• to be understood,
• to be affirmed,
• to be validated,
• to be appreciated.

• Empathetic listening is giving the other

“psychological air.”

• And after that need is met, you can focus on

influencing or problem solving.
 SUCCESSS
COMING TOGETHER
IS A BEGINNING

KEEPING TOGETHER
IS PROGRESS
AND
WORKING TOGETHER
IS SUCCESS”
 PRIVATE VICTORY PRECEDES
PUBLIC VICTORY
• The most important ingredient we put into any team is not what we
say or what we do, BUT WHAT WE ARE.

• So the place to begin building any team is inside ourselves, inside

our own circle of influence, our own character
 1. UNDERSTAND THE TEAM MEMBER
(This is the key to every other deposit)

• What may be a deposit for you might not be perceived by

someone else as a deposit. It may be perceived as a withdrawal
• What is important to another person must be important to you.
We must accept the value that person places on what he has to
say, you show an understanding of him and that makes a great
deposit.
 2. ATTEND TO LITTLE THINGS

• The little kindness and courtesies that you show to team

members are so important.

• Small discourtesies, little unkindnesses, little forms of disrespect

make large withdrawals.

• In team relationships the little things are the large things.

 3. KEEP COMMITMENTS

• Keeping a commitment or a promise to team members is a

major deposit. Breaking one is a major withdrawal.
 This is a massive withdrawal to make a promise that is
important to someone and then not to keep it.
The next time a promise is made they will not believe you
 4. CLARIFY EXPECTATIONS

• You might encounter difficulty if you and your team members had
different assumptions regarding whose role it was to do a certain job.
• The cause of almost all relationship difficulties is rooted in conflicting
or
ambiguous expectations around roles and goals.
• Whether you are dealing with the question of who does what at work,
we
can be certain that unclear expectations will lead to misunderstanding,
disappointment and withdrawal of trust.
• It is important whenever you come into a new situation to get all the
5. SHOW PERSONAL INTEGRITY
Integrity goes beyond
honesty.

One of the most important

ways to manifest integrity
is to be loyal to those who
are not present.

When we do so, we build

the trust of those who are
present.

When we defend those who

are absent, you retain the
trust of those who are
 6. APOLOGIZE SINCERELY WHEN
YOU MAKE A WITHDRAWAL

• When we make a withdrawal from the Emotional Trust Account

we need to apologize and we need to do it sincerely.
 Great deposits come in sincere words.
• A person must possess a deep sense of security. A person with
little security cannot do it. It makes them too vulnerable.
 When resolved team relationships are strengthened.
 WITHDRAWALS
When my

EMOTIONAL

BANK account

Is overdrawn

then

my trust

reserve in the
Team is LOW.
 RESULT OF WITHDRAWAL
• I have no flexibility. I am walking
on a mine field in the team.

• I have to be very careful what I say.

I measure every word. It is
TENSION TEAM.

• Many teams are filled with it.

• If a large reserve of trust is not

sustained by continuing deposits,
the relationship will deteriorate.
Old deposits evaporate .

• Therefore your accounts with the

people you interact with on a
regular basis require more
constant investment.
 5 PARADIGMS OF HUMAN INTERACTION

Win/win is not a technique; it is total philosophy of human

interaction. It is one of the 6 paradigms of interaction.
1. Win/win
2. Win/lose/
3. lose/win
4. Lose/lose
5. No deal
 WORKSHOP

SPACE SURVIVAL
 Survival Ranking by Experts
Space Survival
Matches 15 Little or no use on moon
Food 4 Supply daily food required
Rope 6 Useful in tying inured together, help in climbing
Parachute 8 Shelter against sun’s rays
Heating unit 13 Useful only if party landed on dark side
Pistols 11 Self propulsion devices could be made from them
Milk 12 Food mixed with water for drinking
Oxygen 1 Fills respiration requirements
Map 3 One of principal means of finding directions
Raft 9 CO bottles for self propulsion across chasms, etc,
Compass 14 Probably no magnetized poles, therefore useless
Water 2 Replenishes loss by sweating, etc
Flares 10 Distress call when line of sight possible
First aid kit 7 Oral pills or injection medicine available
FM receiver 5 Distress signal transmitter, possible communication
with another ship
THE GEESE
I WISH YOU ALL THE BEST IN THIS
TREMENDOUS UNDERTAKING

www.trainingwise.co.nr
trainingwise@live.com
 RELEVANCE TO TEAMS (E/I)
Extraverted Characteristics
•Act first, think/reflect later
•Feel deprived when cut off from
interaction with the outside world
•Usually open to and motivated by outside
world of people and things
•Enjoy wide variety and change in people
relationships
Introverted Characteristics
•Think/reflect first, then Act
•Regularly require an amount of "private
time" to recharge batteries
•Motivated internally, mind is sometimes so
active it is "closed" to outside world
•Prefer one-to-one communication and
relationships
 RELEVANCE TO TEAMS (N/S)
Intuitive Characteristics
•Mentally live in the Future, attending to future
possibilities
•Using imagination and creating/inventing new
possibilities is automatic-instinctual
•Memory recall emphasizes patterns, contexts,
and connections
•Best improvise from theoretical
understanding
•Comfortable with ambiguous, fuzzy data and
with guessing its meaning.
Sensing Characteristics
•Mentally live in the Now, attending to present
opportunities
•Using common sense and creating practical
solutions is automatic-instinctual
•Memory recall is rich in detail of facts and
past events
•Best improvise from past experience
•Like clear and concrete information; dislike
guessing when facts are "fuzzy"
 RELEVANCE TO TEAMS (T/F)

Thinking Characteristics Feeling Characteristics

•Instinctively search for facts and logic in a
decision situation.
•Naturally notices tasks and work to be
accomplished.
•Easily able to provide an objective and critical
analysis.
•Accept conflict as a natural, normal part of
relationships with people.
•Instinctively employ personal feelings and
impact on people in decision situations
•Naturally sensitive to people needs and
reactions.
•Naturally seek consensus and popular
opinions.
•Unsettled by conflict; have almost a toxic
reaction to disharmony.
 RELEVANCE TO TEAMS (J/P)
Judging Characteristics
•Plans many of the details in advance before
moving into action.
•Focus on task-related action; complete
meaningful segments before moving on.
•Work best and avoid stress when able to keep
ahead of deadlines.
•Naturally use targets, dates and standard
routines to manage life.
Perceiving Characteristics
•Comfortable moving into action without a
plan; plan on-the-go.
•Likes to multitask, have variety, mix work and
play.
•Naturally tolerant of time pressure; work
best close to the deadlines.
•Instinctively avoid commitments which
interfere with flexibility, freedom and variety
 THE P/PC BALANCE
• It’s the fundamental concept of
the goose and the golden eggs.

• In the team situation, the golden

eggs is the wonderful synergy
created by open communication
and positive interaction with
others.

• To get those eggs on a regular

basis, we need to take care of
the goose.

• We need to create and care for

the relationships that make the
golden eggs-PC
 DEVELOPING TEAM LEADER SKILLS

• Build a Mission Statement

• Show your team members that they are trusted
• Encourage team members to recognize each others
accomplishments
• Establish a sense of urgency and High Performance standards
• Encourage honest criticism
• Use team symbols
• Help team members see the ‘Big Picture’
• Minimize formation of ‘In-groups’ and ‘Out-groups’