Effective communication

April 2024
 Objective of the training :

At the end of this short training , the management team will

understand more of:

 Effective communication ,
 Why effective communication necessary at work place
 Clearly understand barriers of communication
and guide line to effective communication

Thus , the interpersonal and inter departmental

communication will be harmonious.
What is effective
communication ?
Effective communication is a
process of exchanging ideas,
thoughts, knowledge and
information such that the
purpose or intention is fulfilled
in the best possible manner.
………..It’s about understanding
the emotion and intentions behind
the information.
Interpersonal communication
Intrapersonal communication
Effective communication at work !!
 Why effective communication at work place ?

• Reduces work-related conflicts

• Enhances interpersonal relationships
• Increases workers' performance and supervisors'
expectations
• Increases workforce productivity through
constructive feedback
• Increases employee engagement and job
satisfaction
• Builds organizational loyalty and trust
• Reduces employees' turnover rate
• Facilitates the proper utilization of resources
• Uncovers new employees' talents
Communication Barrier
Physical communication
barriers-
Lack of Empathy
Attitude Barriers
Cultural Barrier
Word Choice
Not being prepared
Psychological Barriers
 ………….. Sycophancy in
organizational communication

sycophancy Defined behavior in

which someone praises powerful
or important people in a way that
is not sincere, usually in order to
get some advantage from them.
Jargon and Slang
 Differences in
perception and viewpoint
stereotyping/Prejudices
Inserting self interest in organizational Communication
Guidelines to Effective

Communication
Be Clear - The first step in communication is to make your message short and
crisp. Simplify your message. Clarity is an absolute
Our Mind should be stronger than our
emotion
Give Respect
Expand your
vocabulary-
Have Polite Manners
Be authentic
Be active Listener
Review yourself
Inspire and motivate
Give proper feed back
Know your listener