DEPARTMENT OF TECHNICAL EDUCATION

ANDHRA PRADESH
Name : A. Kondaiah swamy
Designation : Lecturer
Branch : Commercial and Computer Practice
Year/Semester : IV semester
Subject : Business Correspondence
Subject Code : CCP-404(2/8)
Topic :Understand Confirmation, Execution
& Cancellation of Order
: 50 Mts
Duration
Sub Topic : Points in a letter of Confirmation of
Order
Teaching Aids : PPT, ANIMATIONS

CCP404.14 1
OBJECTIVES

On the completion of this period, you

would be able to
 Explain the points to be written in a letter of
Confirmation of Order.

CCP404.14 2
RECAP
 This letter is sent by the seller to the buyer in response
to the letter of order.

 After receiving the order, a letter of confirmation or

acceptance is to be sent to the customer .

CCP404.14 3
RECAP contd…

 The main purpose of this letter is to acknowledge

the Order letter and

 to inform the buyer whether the seller accepted

to execute the order or not.

 Further to inform the buyer about the expected

date of despatching the goods.

CCP404.14 4
Points in a letter of Confirmation
of Order

 The seller should inform the buyer whether he is

accepting the execution of order.

 In case, there is any delay in the execution of order,

that should be informed in this letter.

CCP404.14 5
Points contd…

 If the supplier wants some more time for the

execution, a request may be made.

 Mention the probable date of supplying the

goods.

 If only part execution of order is made, he has

to specify the reasons for part execution

CCP404.14 6
Contents of Confirmation letter:
 Order No.
 Quality
 Quantity
 Price
 Time of delivery etc.,

CCP404.14 7
 Contents contd…
 State the full address of the place where you want
the goods to be delivered.

 Mention the probable time when goods will be

delivered.

 Specify the mode of despatch or transportation like

railway/road etc.,

CCP404.14 8
 Contents -contd…
 Particulars of the ordered goods should be
mentioned in this letter to avoid any confusion.

 Maintain a pleasant and personal tone throughout the

letter.

CCP404.14 9
Contents -contd…

 An expectation of further orders should be made in

this letter.

 Express the hope that the quality of goods will satisfy

the customers’ needs and requirements.

CCP404.14 10
 SUMMARY

 This letter is sent by the seller to the buyer in

response to the letter of order.

 After receiving the order, a letter of confirmation

or acceptance is sent to the customer .

 The main purpose of this letter is to acknowledge

the Order letter and

CCP404.14 11
 contd…

 Further to inform the buyer about the expected date

of despatching the goods.

 Details of the Quality and quantity of goods to be

despatched.

 Expected time and mode of delivery

CCP404.14 12
 contd…

 This letter should thank the buyer for making order.

 Maintain a pleasant and personal tone throughout the
letter.
 Express the hope that the quality of goods will satisfy
the goods.
 An expectation of further orders should be made in
this letter.

CCP404.14 13
QUIZ

1. Letter of confirmation of order letter is sent by

b) Seller
c) Buyer
d) Mediator
e) None

Ans: 1-A

CCP404.14 14
 QUIZ
2. This letter is sent in response to the

• Letter of enquiry
• Letter of Quotation
• Letter of Order
• All

Ans: 2-C

CCP404.14 15
Frequently Asked Questions

1. State any four points to be covered in a letter of

confirming order?

3. Briefly explain the points to be covered in a letter of

confirming order?

CCP404.14 16