Chapter 4 - PMk-2

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2.

Assessing information needs and Home About us Agenda

Development data
a/ Assessing information needs
The marketing information system
(MIS)

-provides information to the


company's marketing and other
managers and external partners such .
as suppliers, resellers, and marketing
service agencies
Home About us Agenda

Characteristics of a Good MIS

Balancing what the information users would


like to have against what they need and
what is feasible to offer
Home About us Agenda

b/ Developing marketing information

.
Home About us Agenda

b/ Developing marketing information


Marketers obtain information from :

- Internal databases : Collections of


consumer and market information
obtained from data sources within the
company network.
- Competitive marketing intelligence : .
is the systematic collection and
analysis of publicly available
information about consumers,
competitors, and developments in the
marketplace
- Marketing research

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