TEAMWORK

SKILL
Lecturer: Lê Thị Hà My
 CHAPTER 1:
AN OVERVIEW OF
TEAMWORK
 Outline
1/ Cpncept
2/ Team standardization
3/ Team classification
4/ Common positions in Team
5/ TEAM
What is TEAM?
 1/ Concept
– TEAM is a group of people whose behavior interacts with each other on
the basis of common expectations related to the behavior of others.
Includes a number of positions and roles to accomplish goals (general and
private) and satisfy individual needs. The satisfaction of these individual
needs must depend on the achievement of the common goal of the group,
and the degree of satisfaction depends on the effective or inefficient group.
– The suport interaction in the group is achieved by each individual
developing his or her role, expressing his personality and strengthening
his position in the group through daily work interactions..
 2/ Team Standardization
From 2 members There are at least 2 people working together, that is, they must
or more shoulder the responsibility of the work

Interdependence Members must rely on each other to achieve their goals, and the
success of the group must be higher than the success of any
individual
Same purpose Members must work together towards a common goal and agree
to work together to achieve a common goal

Self-governance The group must be able to regulate its activities and behavior,
without being influenced by external factors. The group must be
self-managed
3/ TEAM CLASSIFICATION

Formal group Informal group

OR

Working group Regular group

 3.1/ FORMAL VS INFORMAL GROUP
Formal group
• Formal group is:
 Organized and clearly assigned
 Do the daily work
 Highly planned & disciplined
 Long term activity
 Team members share the same expertise to solve relatively specialized problems
and goals.
 Formal functional groups often provide expertise in their own areas of expertise.
 3.1/ FORMAL VS INFORMAL GROUP

. Informal group
• Groups are naturally developed in response to the social needs of
workers. Two informal groups are commonly encountered.:
Groups with similar interests/interests
Group of friends

The goals of the informal group are not necessarily the same as
those of the organization.
 3.2/ FORMS OF WORKING GROUPS
Cross- Problem Autonomous
Function team Virtual team
functional team solving team working team
• Consists of • Converging • Temporarily • Consists of • The form of
individuals members established workers who communicatio
who work from to solve and work together n is not direct
together different find effectively but through
every day IT tools
every day on fields in the problems
• Often
similar tasks business • Empowered
empowered to
• Disbanded to act for a perform
after certain administrative
completing period of tasks on their
the quest time and own.
disbanded
upon
completion
 4/ COMMON POSITIONS IN TEAM
4.1/ Team leader
◦ Mission: Lead, guide and lead the team to achieve the set goals
◦ Reputation and decisive capacity
◦ Ability to run work
◦ Ability to judge the abilities and personalities of team members
◦ Good at finding ways to overcome weaknesses.
◦ Ability to create an atmosphere of excitement and optimism in the
group
◦ Ability to encourage and motivate
 4/ COMMON POSITIONS IN TEAM
4.2/ Assistant Team leader
◦ Mission: Support (or on behalf of) the Team leader in
leading, guiding, leading the team to achieve the set goals
◦ Ability to run the job
◦ Ability to create an atmosphere of excitement and
optimism in the group
◦ Ability to encourage and motivate
 4/ COMMON POSITIONS IN TEAM
4.3/ Active members
◦ Mission: Participate in group activities & take on assigned tasks
◦ Ability to complete assigned tasks.
◦ Actively participate in group activities and support other members
(in needed)
 4/ COMMON POSITIONS IN TEAM
4.3.1/ Commenters
Mission: Monitor and analyze the long-term effectiveness of the
team
◦ Never be satisfied with an ineffective method.
◦ Experts analyze solutions to see the weak points in them.
◦ Always requires the correction of defects.
◦ Create a viable remedial measure.
 4/ COMMON POSITIONS IN TEAM
4.3.2/ Traders
Mission: Create external relationships for the group
◦ People who are diplomatic and correctly judge the needs of others.
◦ Create peace of mind and understanding.
◦ Capture the full picture of the group's activities.
◦ Mature when handling information, reliable.
 4/ COMMON POSITIONS IN TEAM
4.3.3/ Coordinator
Mission: Entice people to work together in a collaborative way
◦ Understand difficult internal tasks.
◦ Recognize the preferences.
◦ Capable of capturing problems at the same time.
◦ Have a talent for solving problems.
 4/ COMMON POSITIONS IN TEAM
4.3.4/ Participants in giving comments
Mission: Maintain and encourage the innovation vitality of the
whole team
◦ Always have positive, lively, interesting opinions.
◦ Looking forward to hearing from others.
◦ Consider problems as promising innovation opportunities, not
disasters.
 4/ COMMON POSITIONS IN TEAM
4.3.5/ Supervisor
Mission: Make sure to uphold and pursue high standards
◦ Always hope for promising suggestions.
◦ Seriously, sometimes it is necessary to be pedantic and standard.
◦ Good judgment on people's work results.
◦ Do not hesitate to bring up the problem.
◦ Ability to praise and find mistakes.
5. TEAM
• Together Everyone Achieves More
• Together Each Achieves More
• Together Everyone Accomplishes More
• Together Everyone Achieves Miracles
• Time, Energy, And Money

19
 TEAMWORK - ADVICE FROM
BILL GATES

"In order to successfully complete a career as well as a

business, one must create around themselves a team, a
collective of sincere comrades-in-arms. To do that, you have
to really love and really pray for your teammates to be as
successful as you or better than you. Not jealous, prejudiced,
battered, not favoring anyone. Do not expect your teammates to
praise you, not only like to listen to the words but also pay
attention to the comments and criticisms of your teammates.
Always be humble, consider yourself just an equal member
with everyone. I'm just a boat, the collective is water, only
water can get on a boat to get on…." 20