RECREATION,

GAMING,
ENTERTAINMENT
AND ASSEMBLY
MANAGEMENT
 OBJECTIVES:

• Identify one type of leisure-time activities and explain

how it relates to the hospitality industry.

• Compare and contrast four types of social clubs.

• Identify at least two types of specialized hospitality

sectors related to recreation.

• Explain the major environmental issues facing the

cruise industry.

• Differentiate between the cruise and lodging sectors

of the hospitality industry. 2
PURPOSE OF LEISURE SEGMENTS OF THE
INDUSTRY.
• Today, leisure activities are blended among everyday
activities and may not longer be blocked out in
traditional vacation periods once a year.

Leisure:
• As freedom resulting from the cessation of activities,
especially time free from work or duties.

Recreation:
• As refreshment of strength and spirits after work, a
means of diversion.

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RECREATION MANAGEMENT

Recreation Management:
 Is the professional handling of physical facilities where
recreation and leisure activities occur.

Bed-and-Breakfast:
 A segment of the hospitality industry that has shown a dramatic
increase in popularity in the last few years is the bed-and-
breakfast.

Châteaux:
 Is a castle, manor house, or palace.
 Located all over the French countryside.
 Some châteaux-privately owned and accept paying guest.
 May offer all the amenities of a sleek, full service hotel and
complete with swimming pool.
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Bark park

Bike park
Skate park

Swim centre
CLUBS
Clubs:
 Is an association of persons with some common objective, usually
jointly supported and meeting periodically.

 People join clubs to enjoy the company of friends in comfortable

surroundings.

Private Clubs and Club Membership

 All clubs, regardless of size, type, or location, share one
characteristic: the guest

 The club guest is a dues-paying member who has financial and

possibly an emotional connection to the club.

 Most club-charge both an initiation fee and an annual membership

fee.
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TYPES OF CLUBS
• Country clubs
• City clubs
• Military clubs
• Yacht clubs
• Fraternal clubs

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TYPES OF CLUBS
Country club

• About 50 percent of all private clubs are country clubs that

provide recreational and social facilities, usually in a
suburban setting.

• Primary recreational activity:

- Golf
- Swimming
- Tennis
- Other additional activities horseback riding, billiard rooms,
aerobic facilities and saunas and steam baths.

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Country club
TYPES OF CLUBS
City Clubs

Promote trade, business, and friendship among colleagues.

• Found in cities or business districts.
• A tremendous variation exists among city clubs in terms of:
- Facilities
- Size
- Purpose
* Offers top quality food service to members & their guest.

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City Clubs
TYPES OF CLUBS
Military Club

• Located near major military installations, these clubs

have dining and meeting room facilities.
• Some have beaches, recreational facilities and guest
rooms.

Yacht Clubs

• Designed to promote and regulate boating and yachting.

• Operates a marina for its members.
• Provide docks for members.
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Military Club
Yacht Clubs
TYPES OF CLUBS
Fraternal Clubs
• Usually such clubs own a facility that is
available to members for banquets,
weddings and other special events.

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Fraternal Clubs
SERVICE AT CLUBS

• 1ST priority is customer satisfaction.

• 2 types of major services at clubs:

- 1. Health and Wellness Facilities
- 2. Recreational Facilities

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SERVICE AT CLUBS

1.Health and Wellness Facilities

Fitness Clubs and Centers
- fitness facilities includes running track,
swimming pool, handball court, treadmills
and stair-climbing machines.

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Spa
Fitness Clubs and Centers
SERVICE AT CLUBS
2. Recreational Facilities

i) Theme Park

• Differs from an amusement park in two distinct ways.

• 1st - based on particular setting or artistic interpretation.
• 2nd - much larger scale than amusement parks.

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ii) Resort

• Provide a variety of entertainment from gaming for

adults to amusements for children at a single location.

• Wide, white beaches, greens challenge the best

golfers, tennis court and swimming pool.

• A resort is a place that provides recreation and

entertainment especially vacationers.

• Created exclusive for pleasure and located in remote

area.
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Overview and definition of resort

• Resort as a place that provides recreation and entertainment,

especially to vacationers.
• The fact that resort were developed in such locations was a
prime indicator of he public’s need to “ get away from it all”.

The resort industry today

• Highly competitive, and major brand expansion is occuring,

perpeptuaing a more segmented customer marketing effort and
acquisition strategy.
• Economic conditions have caused vacationers to take shorter,
more frequent vacations.
• Vacationers focus of two things: family or personal educational
vacation
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Resort
iii) The cruise ship industry

• A cruise is a tour by ship.

• Some people think-floating resort.
• The cruise industry is now competing directly with resorts
for leisure travelers as the market for cruises increases.

Cruise ships and safeyty/security

• Threats from piracy, physical attack, disease outbreak,
and unstable politic conditions present in exotic
destinations.

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CRUISE SHIP
Gaming entertainment
• Gaming is wagering of money or other valueables on the
outcomes of a game or other event.

Reviera Casino Hotel Table Games

Mechanicals and slots
Gaming entertainment in
malaysia
• Casino de GENTING’s history is intertwined with the famous resort.
Genting’s founder, Tan Sri Lim Goh Tong had a dream of building a world-
class hill resort, and part of that dream was the establishment of a casino
that would rival any in Asia.
 On 28 April 1969, he submitted an application for a casino license to the
then Prime Minister Tunku Abdul Rahman. By sheer providence, a cabinet
meeting was being held that very afternoon, and Tan Sri Lim Goh Tong’s
application approved. To this day, the Casino de GENTING is the first and
only casino in Malaysia.

 Opening in 1971 at the same time as the Genting Resort, the Casino de
GENTING offered thirty tables with games like Blackjack, Tai Sai, Roulette
and French Boule, as well as a selection of “one-armed-bandits” – the
characteristic lever-powered slot machines.
 The casino was then located where Theme Park hotel stands today.
 Malaysia’s one and only gaming venue, the Casino de GENTING is open
everyday of the year. Divided into a variety of themed sections, the Casino
de GENTING offers something for everyone, be it the lights and glitter of
Hollywood or the excitement and luxury of elite gaming at the Monte Carlo.
Casino customers
• A casino provides different customers with different levels of
service.
• Casino carefully tracks each patron and documents each of his or
her
• monetary transactions through the use of employees and
computers.

• The levels of service is divided into three:

• i. Low Rollers (gamble small money)
• ii. Middle Rollers (few hundred dollars)
• iii. High Rollers (large amount at tables)
• Casino Host, junkets.