BRM (BM 508H)

Survey Design
Group members:
Barsa Das (234024005)
Gaurav Kashyap (234024007)
Mansi Agarwal (234024010)
Medha Mishra (234024012)
Ridhima Chandan (234024018)
Rituraj Choudhury (234024019)
Sharvan Kumar (234024021)
TV Anudeep Naidu (234024024)
Customer Feedback - PH
PH conducted a survey of the recent
purchase of it’s PCs and computers to:
• Understand customer levels of
satisfaction
• Estimate number of repeat buyers
• Whether current customers will
recommend PH’s products to their
friends and family

Survey link:
https://docs.google.com/forms/d/e/1FAIpQLScVWFmj1cTF
K8w4b98-pQn9wrBILlU6z0WVAkTW06PWGAQTvw/view
form?usp=sf_link

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Collecting Demographics

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 Skip Sequences
If a person has not used PH products ever => Form will directly take the user to the submit page.

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 Survey Questions

If a person has used PH products ever =>

Survey questions will be displayed

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 Survey Questions

If a person has used PH products ever =>

Survey questions will be displayed

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 Survey Questions

If a person has used PH products ever =>

Survey questions will be displayed

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 Survey Questions

If a person has used PH products ever =>

Survey questions will be displayed

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Thank you!