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7 Tools of Quality Control, A Case Study
7 Tools of Quality Control, A Case Study
In VINFAST
Product
Raw Materials Manufacturing
Process Profit
Machinery
Tooling
Power
Labor
Economic – Manufacturing is the transformation of materials into items of
greater value by means one or more processing involve. Therefore,
manufacturing is “added value” to the material.
- “Added Value” – by changing the material’s shape or properties or by
combining it with other materials that have been similarly altered.
Manufacturing
Process
Value
added
Material in processing
VINFAST INTRODUCTION
Vision
Driving the movement of the global smart electric vehicle
revolution.
Mission
"To create a more sustainable future for everyone"
Brand philosophy
By always putting our customers first, VinFast relentlessly
innovates to create high-quality products and exceptional
experiences for everyone.
Core Values
•High-standard products
•Competitive pricing
•Outstanding after-sale
Quality Control Tools
Quality Control Tools
• Provide a graphical
• Flow Charts representation of the
• Pareto Charts elements, components, or
• Cause and Effect tasks associated with a
Diagrams
process.
• Control Charts
• Check Sheets
• Promote a common
• Scatter
Diagrams understanding of process steps
• Histograms and the relationships or
dependencies among those
process steps.
Quality Control Tools
Quality Control Tools
• Flow Charts
• Pareto Charts
• Cause and Effect
Diagrams
• Control Charts
• Check Sheets
• Scatter
Diagrams
• Histograms
• Flow Charts
• Pareto Charts
• Cause and Effect
Diagrams
• Control Charts
• Check Sheets
• Scatter
Diagrams
• Histograms
• Flow Charts
• Pareto Charts
• Cause and Effect
Diagrams
• Control Charts
• Check Sheets
• Scatter
Diagrams
• Histograms
• Flow Charts
• Pareto Charts
• Cause and Effect
Diagrams
• Control Charts
• Check Sheets
• Scatter
Diagrams
• Histograms
• Flow Charts
• Pareto Charts
• Cause and Effect
Diagrams
• Control Charts
• Check Sheets
• Scatter
Diagrams
• Histograms
• Flow Charts
• Pareto Charts
• Cause and Effect
Diagrams
• Control Charts
• Check Sheets
• Scatter
Diagrams
• Histograms
Helpful for displaying the distribution of event occurrences among the various
columns or categories of event types.
Understand how a particular set of data are distributed relative to each other,
and possibly to a target or tolerance.
ROOT CAUSE ANALYSIS OF DEFECTS IN AUTOMOBILE FUEL
PUMPS: A CASE STUDY
20.0%
18.0%
16.0%
14.0%
12.0%
10.0%
8.0%
6.0%
4.0%
2.0%
0.0%
Aug-23 Sep-23 Oct-23 Nov-23 Dec-23
Method
Core checking and assembling cleaning core form
Set up injection machine, chiller with propert parameters Check onsite with parameters showwing on screens
Quantity of customer complain case
Gasket Gasket inspection Check residual in filling head, filling hole.
Check gasket stopper, gasket inside surface
decreased significantly and at the same
Machine
Gasket Mixing machine
Chiller
Check parameters, follow document
Check chiller temperature, follow standard in doc
time, the abnormality in processes rarely
Man
Environment
Check gasket, set up parameters for injection machines Follow Strictly WI
Temperature and huminity of gasket room Follow technical document
occur and leading to higher yield as a result.
Material
Polymer chip removal Follow WI to remove polymer chip Control in Mass production for Quality and
Method Reject broken and roughness Lower molds Follow Strictly WI
Mold Yield Improvement.
Machine
Man Skills removal polymer chip of OP Follow Strictly WI
Environment
RECOMANDATION
Quality Control
Tools
Continuous
Lean Tools Improvement
Methodologies
• Kaizen
• Plan – Do –
Check – Act
(PDCA)
• Six Sigma
RECOMANDATION
• Kaizen
• Plan – Do – Check –
Act (PDCA)
• Six Sigma
RECOMANDATION
• Kaizen
• Plan – Do – Check –
Act (PDCA)
• Six Sigma
RECOMANDATION
• 5S
Lean Tools
• Value-Stream
Mapping
• Kanban
• Visual Management
• 8 Wastes
• Standardized Work
• Takt Time
• SMED
• OEE
RECOMANDATION
• 5S
Lean Tools
• Value-Stream
Mapping
• Kanban
• Visual Management
• 8 Wastes
• Standardized Work
• Takt Time
• SMED
• OEE
➢ Tells you what to produce, when to produce it, and how much to produce.
➢ Controls the amounts of raw material amounts and of material.
➢ Tells when and where there is a problem in the process.
➢ Smooth's out flow, if sized properly.
➢ Assures enough material on hand to make what is needed .
RECOMANDATION
• 5S
Lean Tools
• Value-Stream
Mapping
• Kanban
• Visual Management
• 8 Wastes
• Standardized Work
• Takt Time
• SMED
• OEE
Improve workplace safety by removing hazards.
Improve the overall efficiency by better understanding and communicating expectations.
RECOMANDATION
• 5S
Lean Tools
• Value-Stream
Mapping
• Kanban
• Visual Management
• 8 Wastes
• Standardized Work
• Takt Time
• SMED
• OEE
Help reduce variation in cycle time, can produce a better, more consistent product or
service, and can also simplify downstream activities.
REFLECTION