Visvesvaraya Technological University

“jnana Sangam” Belagavi Karnataka

India

SECAB Institute of Engineering & Technology, Vijayapur

Department Of Master Of Computer Applications

2022-2023

An INTERNSHIP Presentation On

Salesforce
By
Mohammad Azeem Maniyar
2SA22MC013
EXTERNAL GUIDE INTERNAL GUIDE
Mr Abdul Rehman Afrad Prof.Mubeena Bagwan
 TABLE OF CONTENTS
Sl.No Topic
1 Introduction
2 About Company
3 Literature Review
4 Problem Statement
5 Motivation
6 Proposed Solution
7 Block Diagram
8 Implementation
9 Results and Discussions
10 Applications
11 Advantages
12 Limitations
13 Conclusion
14 References
 INTRODUCTION

• Salesforce started as a cloud-based solution for

CRM (Customer Relationship Management).
Salesforce has everything you need to run your
business from anywhere.

• Salesforce is customer success platform, designed to

help you sell, service, market, analyze, and connect
with your customers.
 ABOUT COMPANY

 Amethyst IT Services (IT Cell) was formed in

the September 2015 to provide a solution for all IT
related problems faced by the stake holders of
SECAB Association.
It provides aids to reduce
manual work, complementing a digital workplace,
constant up gradation and monitoring on the websites
and when applications in order to keep the association
in steady pace with the growing technological
advancements.
 LITERATURE REVIEW

Sl. Research Title Author and Year of Brief Description

No Publications

1 Importance and East Sarajevo, Bosnia This paper presents the

application of and Herzegovina in the essential characteristics
Salesforce in modern year 2023 of modern business
business based on the Salesforce
platform.
2 Using Salesforce to H. Thanduparakkal, Coronavirus Disease
Build Real Time Covid- P. Shahad and C. G. Raji 2019 has infected
19 Tracker with Cloud in the year 2022 millions of individuals,
Computing Technology resulting in thousands of
deaths. We designed a
COVID-19 tracking and
visualization application
 PROBLEM STATEMENT

• Interns lack hands-on experience with Salesforce

administration and configuration.

• The interns are required to become proficient in

handling various aspects of Salesforce, from basic
configuration to more advanced customization
 MOTIVATION

Passion for Technology

Career Development

A genuine interest and passion for exploring and

leveraging advanced technologies, with a specific
focus on cloud-based solutions and customer
relationship management.
 PROPOSED SOLUTION

• Optimized the Salesforce platform within

organization, specifically focusing on enhancing the
user experience through customization and
automation.

• Enhancing Salesforce User Experience through

Customization and Automation.
BLOCK DIAGRAM
 APPLICATIONS

 Salesforce Authenticator
 Trailhead GO
 Salesforce Marketing Cloud
 Social Studio
 ADVANTAGES

 Cloud-Based Platform
 User-Friendly Interface
 Customization Capabilities
 Mobile Accessibility
 AppExchange Marketplace
 LIMITATIONS

 Storage Limits
 Cost
 User Interface Limitations
 Apex Code and Development Complexity
 REFERENCES
• "Importance and application of Salesforce in modern
business," 2023 22nd International Symposium
INFOTEH-JAHORINA (INFOTEH), East Sarajevo,
Bosnia and Herzegovina

• H. Thanduparakkal, P. Shahad and C. G. Raji, "Using

Salesforce to Build Real Time Covid 19 Tracker with
Cloud Computing Technology," 2022 International
Conference on Applied Artificial Intelligence and
Computing (ICAAIC), Salem, India, 2022
THANK YOU